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The Robertsons by Urban Suites

3.5 star property
Apartment with outdoor pool, near Berjaya Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robertsons by Urban Suites

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
LCD TV
Interior
In-room dining
In-room dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Free parking
  • Pool
  • Lounge area
  • Laundry facilities
  • Non-smoking
  • Gym

Main amenities (8)

  • 5 smoke-free apartments
  • Housekeeping (on request)
  • Indoor pool and outdoor pool
  • Fitness center
  • Children's pool
  • Air conditioning
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Living room
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for 1 Bed Room Suite

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

1 Bed Room Suite

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bed Room Suite

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

2 Bed Room Suite

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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7.2 out of 10, Good, (61)
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About the neighborhood

Map
Jalan Robertson, Bukit Bintang, Kuala Lumpur, 50150

What's nearby

  • Jalan Alor - 8 min walk - 0.7 km
  • Berjaya Times Square - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.4 km
  • Petronas Twin Towers - 4 min drive - 3.3 km
  • KLCC Park - 4 min drive - 3.1 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 15 min walk
  • Kuala Lumpur Pasar Seni Station - 16 min walk
  • Kuala Lumpur KTM Komuter Station - 22 min walk
  • Bukit Bintang Station - 13 min walk
  • Imbi Station - 14 min walk
  • Raja Chulan Station - 16 min walk

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Garden Terrace Cafe - ‬3 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪Vcr - ‬5 min walk
  • ‪8Haus 八號 - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Robertsons by Urban Suites

The Robertsons by Urban Suites puts you in a great location, within a 15-minute walk of Berjaya Times Square and Jalan Alor. Guests can visit the fitness center for a workout or splash around at the outdoor pool or indoor pool. Apartments feature bonuses like kitchenettes and washers/dryers, along with LCD TVs and free WiFi. The property is just a short walk to public transportation: Bukit Bintang Station is 13 minutes and Imbi Station is 14 minutes.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Fence around the pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking

Family friendly

  • Children's pool

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • LCD TV with digital service

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • 43 floors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MYR 50 per person, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is offered for an extra charge of MYR 50 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts cash.
This property is professionally cleaned.

Also known as

Robertsons Urban Suites Apartment Kuala Lumpur
Robertsons Urban Suites Apartment
Robertsons Urban Suites Kuala Lumpur
Robertsons Urban Suites
Apartment The Robertsons by Urban Suites Kuala Lumpur
Kuala Lumpur The Robertsons by Urban Suites Apartment
Apartment The Robertsons by Urban Suites
The Robertsons by Urban Suites Kuala Lumpur
Robertsons Urban Suites
The Robertsons by Urban Suites Apartment
The Robertsons by Urban Suites Kuala Lumpur
The Robertsons by Urban Suites Apartment Kuala Lumpur

Frequently asked questions

Does The Robertsons by Urban Suites offer free cancellation for a full refund?
Yes, The Robertsons by Urban Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Robertsons by Urban Suites?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The Robertsons by Urban Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Robertsons by Urban Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Robertsons by Urban Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at The Robertsons by Urban Suites and nearby?
The Robertsons by Urban Suites has an outdoor pool and a fitness center.
Does The Robertsons by Urban Suites have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around The Robertsons by Urban Suites like?
The Robertsons by Urban Suites is a short 14-minute walk from Berjaya Times Square and 17 minutes' walk from Pavilion Kuala Lumpur.

The Robertsons by Urban Suites Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Good

Excellent location! The cleaning crew can do better. There was an ant infestation and multiple other bugs. NO HOT WATER FOR SHOWER, I don’t understand why - our property manager, as nice as he was, didn’t give a solution or explanation.
Shi, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loke, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

予約がされていなく 大変迷惑しました
Houshu, 20-night romance trip
Verified Expedia guest review

10/10 Exceptional

コンドミニアムのお部屋なのでホテルより広くゆったり過ごせました。リビングルームに寝室が2つ、バスルームも2つあり快適でした。 コンドミニアムにあるジムやプールも使えるし、一階ゲートすぐ横にセブンイレブンもあり便利です。 ロケーションは、パビリオンモールやLOT10、ららポートへも歩ける距離でした。 ホテルステイも含め、今回の宿泊先をどこにしようかかなり迷って最終的にここに決めましたが、ここにして良かったと思いました。
Ayako, 5-night family trip
Verified Expedia guest review

4/10 Fair

Je déconseille fortement
Je déconseille fortement de séjourner dans cette hôtel déjà c'est une location faite par un particulier, de + quand nous sommes arrivés dans la chambre j'ai été totalement déçu, la déco est basique, le canapé est cassé et taché, le propriétaire n'a même pas nettoyé le canapé il a simplement caché les tâches du canapé en le recouvrant avec des plaids , les lits ne sont pas du tout confortable, un des deux lits était abîmé , on sentait les ressorts dans les côtes, la climatisation sentait le moisi ! On l'a signalé au propriétaire en lui disant que j'avais des allergies et que la climatisation avait un souci et que cela me gênait pour respirer , nous lui avons demandé de nous trouver une solution , et il n'a pas pris la peine de répondre à mes messages ! Alors que dès notre arrivée on a échangé les numéros de téléphone, et il nous a dit "si vous avez besoin de quoi que se soit , appelez moi" et bien ce n'est pas vrai du tout ! Il n'a pas répondu à notre réclamation mais par contre il a osé nous demander quelques jours après de lui donner les matelas que nous avions en trop dans l'appartement pour satisfaire d'autres clients alors que moi j'étais malade à cause de sa climatisation . A ce prix là vous trouverez un plus belle hôtel avec un meilleur service client sur Kuala Lumpur il y a tellement de choix. Cela fait la deuxième fois que nous allons sur KL et si je dois y retourner je ne retournerai jamais dans cette hôtel ça a été la pire expérience de notre voyage.
Samia, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ホテルではなくマンションの一室をオーナーが貸し出してるようです。 それを知らず、、、駐車場の入り口のガードマンに止められ、パスポートなどを見せると、一階にある会社に連れていかれました。そこではうちでは予約入ってないと言われ、、、予約ページのスクショが日本語版だったのでそこでWi-Fiを繋いでもらい英語版を見せ、会社の方に電話をして貰いました。英語が話せないので泣きそうになりました。10分ほどでオーナーがやって来て部屋の案内をしてくれました。部屋1LDKのマンション！かなり広か贅沢な作り。部屋の掃除は入りませんが、洗濯乾燥機もありますので、毎日タオルを洗濯して使いました。キッチン、フライパン、皿など生活用品は全て揃ってます。マンションの下にはセブンイレブンやレストラン、スーパーがあり、便利です。プールは50メートル弱あり、最高です。また泊まりたいです。プラザラヤット駅までは5分弱。駅の入り口がわかりにくいです。目の前が大きなホテルの廃墟？みたいな感じ、駅までの道に浮浪者が沢山いました。他の駅はすごく綺麗な中、薄暗くて少し怖い雰囲気です。
4-night family trip
Verified Expedia guest review