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The Gardens – A St. Giles Hotel & Residences

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Premium bedding, down comforters, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Gardens – A St. Giles Hotel & Residences

The Gardens – A St. Giles Hotel & Residences

4.5 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Mid Valley Megamall

8.4/10 Very Good

487 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 5,672
Price available on 02/10/2023
Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200

Room options

About this area

What's nearby

  • In Mid Valley City
  • Mid Valley Megamall - 1 min walk
  • Kuala Lumpur Sentral - 7 min drive
  • University of Malaya - 7 min drive
  • Petaling Street - 12 min drive
  • Merdeka Square - 6 min drive
  • Berjaya Times Square - 16 min drive
  • Kuala Lumpur Tower - 20 min drive
  • Pavilion Kuala Lumpur - 17 min drive
  • Suria KLCC Shopping Centre - 20 min drive
  • KLCC Park - 21 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 42 min drive
  • Mid Valley - 6 min walk
  • Kuala Lumpur Seputeh KTM Komuter Station - 19 min walk
  • Kuala Lumpur Sentral Station - 30 min walk
  • Abdullah Hukum Station - 19 min walk
  • Bangsar Station - 19 min walk
  • Kerinchi Station - 21 min walk

Restaurants

  • Italiannies - 3 min walk
  • Ticklish Ribs & 'Wiches - 4 min walk
  • Magnum - 4 min walk
  • Kyung Joo Korean Restaurant - 4 min walk
  • 4 Fingers Crispy Chicken - 5 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

The Gardens – A St. Giles Hotel & Residences puts you 0.1 mi (0.1 km) from Mid Valley Megamall and 4.7 mi (7.6 km) from Berjaya Times Square. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. This luxurious hotel is also 4.9 mi (7.9 km) from Pavilion Kuala Lumpur and 5.7 mi (9.2 km) from Suria KLCC Shopping Centre. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 647 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 5 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Private dining

What to do

  • Winery tours nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (6997 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Porter/bellhop

Facilities

  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Pool access ramp on site

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 29 per person

Children & extra beds

  • Rollaway beds are available for MYR 116.60 per night

Parking

  • Self parking costs MYR 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

Does The Gardens – A St. Giles Hotel & Residences offer free cancellation for a full refund?
Yes, The Gardens – A St. Giles Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Gardens – A St. Giles Hotel & Residences?
As of February 5, 2023, prices found for a 1-night stay for 2 adults at The Gardens – A St. Giles Hotel & Residences on February 10, 2023 start from P 5,672, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Gardens – A St. Giles Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Gardens – A St. Giles Hotel & Residences?
Yes, there's an outdoor pool.
Are pets allowed at The Gardens – A St. Giles Hotel & Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Gardens – A St. Giles Hotel & Residences?
Yes. Self parking costs MYR 5 per day.
What are the check-in and check-out times at The Gardens – A St. Giles Hotel & Residences?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at The Gardens – A St. Giles Hotel & Residences and nearby?
The Gardens – A St. Giles Hotel & Residences has an outdoor pool and a fitness center.
Are there restaurants at or near The Gardens – A St. Giles Hotel & Residences?
Yes. Nearby restaurants include Ticklish Ribs & 'Wiches (4-min walk), Magnum (4-min walk), and Kyung Joo Korean Restaurant (4-min walk).
Does The Gardens – A St. Giles Hotel & Residences have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Gardens – A St. Giles Hotel & Residences like?
The Gardens – A St. Giles Hotel & Residences is in Mid Valley City, a short 6-minute walk from Mid Valley. Travelers say this hotel is in a good location.

Reviews

8.4

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.0/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very Good

Kin Hong, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for families
This is great for a family as it has two bedrooms and it is quite spacious. The concierge Sawinder was so helpful in getting us a van to the Airport.
Dileep, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location but very dusty.
Our default apartment stay pre and post pandemic due to its location but sadly, the apartment was a lot dustier during our recent stay. We had to request housekeeping team to vacuum the place again and ended up feeding our kids Zyrtec to deal with the symptoms. Would be great if they could refurbish or at least change the sofa and carpets.
3-night family trip
Verified Hotels.com guest review

6/10 Good

The good and the bad
The good - Hotel in a good part of town. Staff at the breakfast was hardworking and attentive, so was House-keeping. We loved them. The bad - check-in was done by a male staff who was chatting and laughing with his colleague while conducting our check-in. Room has an air quality issue - we suspect the dirty air-con and we both develop allergic reactions while in the room (not when we were outside). Affected the quality of our stay. Guy receiving guests at The Spread in the first morning not familiar with internal process and protocols, could not answer basic questions.
KEN, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The aging Gardens delivers value for money stays
Great stay at the Gardens. 3rd time there. Managed to get a lot despite the peak hour. Staff super friendly in helping me get to my rooms with early check in. Shopping and movies so convenient. Only issue is the pool is freezing cold with the water and that the pool and deck area probably needs to be renovated. Rooms very comfy. But the tv channels are limited and would benefit from internet tv. Overall a very good stay.
Derrick, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience
This property has got worse each time we stayed, so this will likely be the last time. We were staying at Hilton KL which was about the same price but so much better in every way. After checking out of Hilton, we had to stay another day due to emergency and wanted to be near mid-valley. They double charged me after saying they haven’t received payment when I checked in - staff asked if I want to pay for my stay upfront in cash or card. Then the card payment went through. If I didn’t check my credit card and just left, I may not even know. The wifi did not work at all. And the TV channels were so limited and reception was terrible. Can’t imagine paying RM500 for one night here when I can pay the same and get Hilton, JW Marriott etc.
Yuen Teen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Hotels.com guest review

8/10 Very Good

Thiyagarajah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

There is ants everywhere in the room. For a 5 stars hotel I expect the room to be spotless.
wendy, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient full service hotel
Good hotel located next to the Mid Valley Mall (has a door opening straight into it). Easy to get to by KLIA Expres train + LRT train (2 stops). Good sized rooms but starting to look a little dated. Very good breakfast buffet. Good value for money.
Pietro, 6-night business trip
Verified Hotels.com guest review