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Pacific Regency Hotel Suites

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Exterior
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Pacific Regency Hotel Suites

Pacific Regency Hotel Suites

4.5 star property
Luxury hotel with outdoor pool, near Kuala Lumpur Tower

7.6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 11 min walk
  • Suria KLCC Shopping Centre - 14 min walk
  • KLCC Park - 15 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 22 min walk
  • Kuala Lumpur Tower - 1 min drive
  • Petaling Street - 9 min drive
  • Merdeka Square - 8 min drive
  • World Trade Centre Kuala Lumpur - 12 min drive
  • Mid Valley Megamall - 13 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Pasar Seni Station - 26 min walk
  • Kuala Lumpur Sultan Ismail Station - 28 min walk
  • Raja Chulan Station - 7 min walk
  • Bukit Nanas Station - 10 min walk
  • Dang Wangi Station - 15 min walk

Restaurants

  • Bar-B-Q Tonight - 3 min walk
  • Atmosphere 360 Revolving Restaurant - 3 min walk
  • Ristorante Moghul Mahal - 4 min walk
  • Brussels Beer Cafe - 4 min walk
  • The Olive Tree - 4 min walk

About this property

Pacific Regency Hotel Suites

Pacific Regency Hotel Suites offers a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the walkable location and spacious guestrooms. The property is just a short walk to public transportation: Raja Chulan Station is 7 minutes and Bukit Nanas Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

SOI 23 - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 30 for adults and MYR 18 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 100 per night

Parking

  • Self parking costs MYR 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur

Frequently asked questions

Does Pacific Regency Hotel Suites offer free cancellation for a full refund?
Yes, Pacific Regency Hotel Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pacific Regency Hotel Suites?
As of November 29, 2022, prices found for a 1-night stay for 2 adults at Pacific Regency Hotel Suites on November 30, 2022 start from P 3,226, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pacific Regency Hotel Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pacific Regency Hotel Suites?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Regency Hotel Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pacific Regency Hotel Suites?
Yes. Self parking costs MYR 10 per day.
What are the check-in and check-out times at Pacific Regency Hotel Suites?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Pacific Regency Hotel Suites and nearby?
Pacific Regency Hotel Suites has an outdoor pool and a fitness center, as well as spa services.
Are there restaurants at or near Pacific Regency Hotel Suites?
Yes, there's an onsite restaurant. Nearby restaurants include Atmosphere 360 Revolving Restaurant (3-min walk), Ristorante Moghul Mahal (4-min walk), and Brussels Beer Cafe (4-min walk).
What's the area around Pacific Regency Hotel Suites like?
Pacific Regency Hotel Suites is in Kuala Lumpur City Centre, a short 7-minute walk from Raja Chulan Station and 11 minutes' walk from Pavilion Kuala Lumpur. Our travelers say the local area is very walkable.

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.
KWAN HA, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Mohd Fauzi, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Joshua, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
ORSON Campbell, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
1-night trip
Verified Expedia guest review

6/10 Good

Showers not working properly. Bathroom sink was clogged
8-night romance trip
Verified Expedia guest review

8/10 Very Good

Stephen, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Can stay if you are going to be outside most day
We stayed here for 3 nights. We did not try their restaurant and laundry facilities. Cons: As soon you enter the property, you can see this property is run down. Check-in time is a bit odd (3 pm) compared to the average times in other hotels (2 pm). Stains on the carpet, sofa, bedsheet. Property located on a bit of steep hill if you are walking. The swimming pool looks like not maintained well. Pros: Big room and bathroom, AC and hot water working good, comfortable bed, just next to KL tower (that's the reason for our stay), view of KL tower is very nearby from their top floor.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall was very good
Good place to stay.... Will come back again.
Mohd Thaib, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and spacious room, great location, near to LC Tower and Petronas twin towers
5-night family trip
Verified Expedia guest review