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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Balcony view
Exterior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • Connecting rooms available
  • Pool
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 5 bars/lounges
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
The price is P35,019
P35,019 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View King

View from room

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Corner Suite Ocean View King

Living room

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Premium bedding, down comforters, Select Comfort beds, free minibar

Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk - 1.6 km
  • Puerto Cancun Golf Course - 6 min drive - 4.0 km
  • Plaza Las Americas - 8 min drive - 5.5 km
  • Plaza 28 - 8 min drive - 5.5 km
  • Puerto Cancun Marina Town Center - 9 min drive - 5.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Placing you just a 5-minute drive from Ultramar Ferry Puerto Juárez, Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, yoga, and volleyball. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. Vista Prime Asado, one of 6 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a rooftop terrace. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 416 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Golf privileges
  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Pro golf lessons
  • Rock climbing
  • Kayaking
  • Surfing/body boarding
  • Evening entertainment
  • Shopping
  • Pool table
  • Bingo
  • Golf lessons nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (8428 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • 2 outdoor pools
  • Free water park
  • Spa services
  • Outdoor pickleball court
  • Nightclub
  • Massage/treatment rooms
  • Waterslide
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 77
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 48-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Vista Prime Asado - Overlooking the ocean and golf course, this steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Bluewater Grill - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Himitsu - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Mi Lucrecia - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Vista Cancun Golf & Spa Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Dreams Vista Cancun Golf & Spa Resort - All Inclusive and nearby?
Have fun with onsite activities like kayaking, surfing, and volleyball. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 poolside bars and 5 bars. Dreams Vista Cancun Golf & Spa Resort - All Inclusive also has a nightclub and a private beach, as well as a fitness center and spa services.
Are there restaurants at or near Dreams Vista Cancun Golf & Spa Resort - All Inclusive?
Yes, there are 6 onsite restaurants, featuring local and international cuisine and golf course views.
Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Dreams Vista Cancun Golf & Spa Resort - All Inclusive like?
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is located on the waterfront, a short 19-minute walk from Ultramar Ferry Puerto Juárez.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Janie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property was super clean and the staff was very pleasant and attentive. Beach wasn’t very nice, but the pool was great with a lot of lounge chairs.
Tina M, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

Friendly staff. There wasn’t a lot of food options and the food portions at all restaurants were small and we had to order more food with room service which were also small. The Hibachi restaurant wait line to dine was really long and the food was not good. The miso soup barely had broth in it. There was an unpleasant scent at in the morning which probably came from a brown march pond located next to the resort which you could see from the window.
Judy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Heather, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staffs and food options.
Thuy Duong, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

It was a lovely stay. The staff are super polite and accessible. The food & drinks are truly unlimited and good quality. The housekeeping was diligent in ensuring rooms were always clean. There is a swamp near the hotel that produced a lot of mosquitoes which wasn’t fun, but overall an elegant stay.
Blessing, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The service in this resort is outstanding they really go above and beyond to make you feel at home. Bartenders like Jose, waiters like Rueben in the Mediterranean restaurant, and the servers at the preferred club bar is the reason I would recommend this resort.
Kaitlyn Dee, 7-night romance trip
Verified Expedia guest review

6/10 Good

If you have any allergies this is not the place to go. We specified allergies multiple times yet we had allergens in most of our meals and they had to remake them. Also, we stayed for 7 days and we had an air condition problem in our room all 7 days. The staff was great in addressing the issues but it was very inconvenient for us.
Hussein, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

When I tell you this was an AMAZING experience… that’s an understatement! The food was EXCELLENT! The staff was super friendly, accommodating and just great people . The rooftop pool is breathtaking! Jessica who works at the this area was just amazing! Jose , the bartender at club 360 on the rooftop was SUPER FRIENDLY AND AMAZING! Makes a great cucumber margarita!There is not ONE bad view from the resort ! All the restaurants were wonderful! Highly recommend this resort!! I will definitely BE BACK!! The rooftop pool view is JUST out of this world beautiful!! I could keep going but you get it!!
Monica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

karen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was really nice the food was great. And the staff was very helpful. We had stayed in the corner master suite. The room had the most beautiful view of the ocean and golf course. I would like to think Rosa at the preferred check in. She was very accommodating and helpful with any accommodations we needed. Also Now the bartender made our drinks exactly how we wanted them. Top notch! The rooms was very clean but but you can see some of the wear and tear on some cosmetic things at the resort. My stay was amazing and I will highly recommend this resort for an amazing vacation
Michael, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Food needs to get upgraded and the pool activities! The rest is perfect
Bledar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Norman Eugene, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Isaak, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Perfec.
Carlos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Location is about 30 min driver from Dt Town but over all great hotel
Eleazar, 5-night family trip
Verified Expedia guest review

2/10 Poor

They only have two restaurants open & it’s not even all day. So much mosquitoes on this property. They have a lagoon here so nothing but mosquito attacking you at night time
amy, 4-night family trip
Verified Expedia guest review

2/10 Poor

I was given an anniversary special whoch covered 1 paying adult and each child was $4 each. Upon arriving i was informed i needed to pay an additional $380 to accommodate the children or I could not check into the hotel. During this stay I also contracted a bacterial infection from what i believe to be mold in the air conditioner unit and there was visible condensation leaking from the ac unit onto the floor. I was left with laryngitis prior to checking out of the facility and had no voice and a sore throat the remainder of the week. I was also forced into a 90 minute timeshare presentation in which i wasnt comfortable partaking in.
Latasha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Service was impeccable. Definitely recommend!
Mercedes Rosales, 7-night family trip
Verified Orbitz guest review

8/10 Very Good

Overall the resort was good, just glad I purchased the preferred option otherwise I would’ve been disappointed not to have access to the rooftop!
Venus, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I am absolutely super happy with the Dreams Vista service. The whole team at the hotel is superb, so attentive, friendly and made me and my family so welcome. Food options is not good but remarkably excellent. 6 stars service. Will come back for sure. Thank you for making my Cancun vacation such a memorable one!!
MEI YIN JACKIE, 4-night family trip
Verified Expedia guest review

2/10 Poor

There are areas that are not permitted for regular guests and every night one of the restaurants are close. So you may lose some facilities during your stay!
Alireza, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The music at the pool starts at 7am and the leave blower at the same time wich makes sleeping not as comfortable but other than that everything was great
Imet, 5-night family trip
Verified Expedia guest review

6/10 Good

Our stay at Dreams Vista Cancun Resort had mixed experiences over the three nights. Rooms and Service: • The rooms were satisfactory, and the room service was reliable. • However, we faced persistent issues with the sink and bathroom, which clogged continuously throughout our stay, leading to a constant water pool on the floor. -sliding door removed in the bathroom area, no Privacy. -The hot water jacuzzi was never hot. -The drinks were mediocre, and poolside service was lacking. Frequently, our drink orders went unfulfilled, and there was no poolside bar. -The food quality for lunch was below average, with repetitive options each day. -Chips and tostada oil were of poor quality. -The pasta served at lunch was often watered down. -The Tacoria side’s staff was inattentive, and when I requested chairs for an empty table, I was told they couldn’t help, forcing us to arrange our seating. -The food at the Tacoria side was often empty and not refilled, and it was left open, exposing it to hair and bugs. -Evening entertainment was decent. -Poolside games were enjoyable. The elevators with no AC. The lobby bar & rooftop bar were positive,good staff. For a property marketed as five-star, it fell short of even four-star standards. Having previously stayed at Hyatt Ziva, which was an outstanding experience, I expected Dreams Vista Cancun, being a part of the Hyatt brand, to match that level of quality. Unfortunately, it was a disappointment, will not be returning.
MANSI, 3-night family trip
Verified Expedia guest review