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HB Xalapa

3.5 star property
Xalapa hotel with outdoor pool and restaurant

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Photo gallery for HB Xalapa

Reception
In-room safe, desk, laptop workspace, iron/ironing board
32-inch TV with cable channels
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Conference center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is P3,481
P4,107 total
includes taxes & fees
Feb 6 - Feb 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite King

Highlights

Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Doble

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite Doble

Highlights

Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Doble

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar Doble

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King discapacitados

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Gamma by Fiesta Americana Xalapa Nubara

Pool
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, 426 reviews
The price is P3,437
P4,056 total
includes taxes & fees
Feb 4 - Feb 5
Gamma by Fiesta Americana Xalapa Nubara
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About the neighborhood

Map
Av. Lazaro Cardenas No. 9, Xalapa, VER, 91190

What's nearby

  • Plaza Las Animas Mall - 18 min walk
  • Xalapeno Stadium - 3 min drive
  • Xalapa Cathedral - 3 min drive
  • Juarez Park - 3 min drive
  • Plaza Las Americas Mall - 4 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive
  • Xalapa Station - 9 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Bola de Oro - ‬5 min walk
  • ‪El Choro - ‬5 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪Espresso 58 - ‬6 min walk

About this property

HB Xalapa

Enjoy your visit to Xalapa with a stay at HB Xalapa. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 90 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–12:30 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 179 for adults and MXN 119 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa offer free cancellation for a full refund?

Yes, HB Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HB Xalapa?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at HB Xalapa?

Yes, pets are welcome. There's a charge of MXN 350 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at HB Xalapa?

Yes, there's free self and valet parking.

What are the check-in and check-out times at HB Xalapa?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

Is there an onsite casino at HB Xalapa?

No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.

What is there to do at HB Xalapa and nearby?

HB Xalapa has an outdoor pool and a garden.

Are there restaurants at or near HB Xalapa?

Yes, there's an onsite restaurant.

What's the area around HB Xalapa like?

HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 11 minutes' walk from Interactive Museum of Xalapa (MIX).

HB Xalapa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Excellent hotel and staff
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Rhona, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

They not have refrigerator o ice machine there wasn’t in the restaurant
Humberto, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is cleaned, the food and prices are good. Staff very friendly
Griselda, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Sofia, 1-night family trip
Verified Expedia guest review

2/10 Poor

The elevator was not working or it would go down to the bottom level without taking you to your floor.
Lorena, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Magaly, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’m happy very clean and principal cheaper
Andres, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good
Very clean annd confortable
Ariana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente acceso a vías importantes.
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Claudia, 1-night trip
Verified Hotels.com guest review

6/10 Good

I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Aldo, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Paola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Expedia guest review

6/10 Good

I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Griselda, 6-night trip
Verified Expedia guest review

8/10 Very Good

Excellent business class option. No luxury just clean, convenient, good location and good service.
Jesus, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

rafael l, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Personnel was very attentive. Nicely decorated for Day of the Dead festivities.
1-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

We lost properties when cleaning room was made. They take off the sheets from the matress and our properties gone with them!!!... Poor profesionalism with the staff.
Jais, 4-night trip
Verified Expedia guest review

8/10 Very Good

Where to go in Jalapa
Nice clean hotel. Ask for a quiet room as some overlook the highway.
Judith, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you
Verified Hotels.com guest review