Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Playa Tortugas - 7 min walk - 0.7 km
Langosta Beach - 12 min walk - 1.0 km
Las Perlas Beach - 19 min walk - 1.6 km
Tortuga Beach - 2 min drive - 2.4 km
Puerto Cancun Marina Town Center - 4 min drive - 4.5 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
Las Hijas de la Tostada - 9 min walk
Carnitas Michoacán - 3 min walk
Silk City - 11 min walk
Los Chachalacos - 1 min walk
Sirenas Raw Bar - 5 min walk
About this property
Grand Oasis Palm - All Inclusive
At Grand Oasis Palm - All Inclusive, you can hit the beach to sip a drink at the beach bar or relax in a sun lounger, plus you'll be within a 15-minute walk of Langosta Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Dining choices include 7 restaurants and the 8 bars/lounges are great places to grab a cold drink. A marina, a free kid's club, and a children's pool are other highlights at this luxurious property.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Water activities
Kayaking
Land activities
Soccer
Kids club
Lessons/classes/games
Aerobics
Dancing
Languages
English, Spanish
At a glance
Hotel size
221 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 25
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas (2-device limit)
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
7 restaurants
8 bars/lounges
Beach bar
Swim-up bar
Coffee shop
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Beach club (surcharge)
Volleyball
Kayaking
Shopping
Pool table
Golfing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1980
Terrace
An outdoor pool
Arcade/game room
Full-service spa
Marina
Massage/treatment rooms
Banquet hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Phone
More
In-room safe
Special features
Spa
Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.
Fees & policies
Refundable deposits
Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Sanitation services: USD 4.57 per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun
Frequently asked questions
Does Grand Oasis Palm - All Inclusive offer free cancellation for a full refund?
Yes, Grand Oasis Palm - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Oasis Palm - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Oasis Palm - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Oasis Palm - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Grand Oasis Palm - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
Is there an onsite casino at Grand Oasis Palm - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (6-min drive) and Royal Yak Casino and Sports Book (7-min drive) are both nearby.
What is there to do at Grand Oasis Palm - All Inclusive and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Palm - All Inclusive also has 8 bars and spa services, as well as an arcade.
Are there restaurants at or near Grand Oasis Palm - All Inclusive?
Yes, there are 7 onsite restaurants.
What's the area around Grand Oasis Palm - All Inclusive like?
Grand Oasis Palm - All Inclusive is a short 12-minute walk from Langosta Beach and 7 minutes' walk from Playa Tortugas.
Grand Oasis Palm - All Inclusive Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
December 21, 2024
Really nice but in the Mexican restaurant they were very mean attending us and rude
Maria D
Maria D, 3-night family trip
Verified Hotels.com guest review
6/10 Good
December 4, 2024
Zuleika
Zuleika, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 16, 2024
The property was good but old and some of the staff kind of rude but its ok .. its more good than bad !!
Cecilia Martinez
Cecilia Martinez, 3-night family trip
Verified Expedia guest review
2/10 Poor
September 13, 2024
Andres
Andres, 6-night trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Good hotel
Tatiana Magdalena
Tatiana Magdalena, 3-night trip
Verified Expedia guest review
8/10 Very Good
September 7, 2024
Es un hotel muy tranquilo, con buenas amenidades y buenos alimentos.
Carlos H.
Carlos H., 6-night family trip
Verified Expedia guest review
8/10 Very Good
September 4, 2024
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
6/10 Good
August 26, 2024
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so,
they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start
they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start
over all average the whole experience
definitely would not go back to this place
patricija rafaela
patricija rafaela, 6-night family trip
Verified Expedia guest review
2/10 Poor
August 15, 2024
Worst hotel ever. Not so all inclusive, everything has extra cost. Rooms seem like they are going to fall apart. For dining you have to make reservations through the app which are always fully booked. But they however do have reservations if you pay a fee per person. Would never stay here again!
Mario
Mario, 3-night trip
Verified Expedia guest review
8/10 Very Good
August 15, 2024
Ignore most of the reviews and understand this, Its an all inclusive resort and there will always be drawbacks when everything is free!! This review is for the Grand Oasis Palm which includes much more and is far more worth it if you like fine dining.
I would recommend this more for younger couples or single people.
Pros:
Safe
Close to Airport
All Inclusive
3 Restaurants FREE
1 Buffet FREE
3 Additional Locations For Daytime Food FREE
Drinks & Alcohol FREE
Unlimited Ice-Cream FREE
Coffee Cafe Food Drinks FREE
Sports Bar FREE
Fully Stocked Fridge FREE
Fairly Nice Pool
Kid Friendly Beach
Pool
Arcade
Great Location
Water On Both Sides (Beware Of Crocs on the land side)
Busy!!!
Easy Checkout
Cons:
Loud Outside
Noisy In Room, Especially from 7pm - 11pm
Party Vibe
Packed - Lots Of People
Small Rooms (Especially with 4 people)
Slow Staff
Long Wait Times
Not always clean but they clean all the time
Must make reservations for fine dining restaurant's at least 24hrs in advance. FREE with Grand Oasis Palm
Restaurants can be confusing
WIFI is hard to setup but works great once you figure it out.
My kids liked it but we went to 2 resorts and the entire family liked the Vadanta more, it was AMAZING!!
Kacy
Kacy, 3-night family trip
Verified Orbitz guest review
2/10 Poor
August 14, 2024
Very bad hotel
Ahmad
Ahmad, 4-night trip
Verified Expedia guest review
8/10 Very Good
August 14, 2024
Reception at Grand Oasis Palm was terrible. But reception at the sens was excellent 👍
Yaregal
Yaregal, 6-night trip
Verified Expedia guest review
2/10 Poor
August 10, 2024
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done.
Lines for the buffet around 10pm were extremely long and we waited for over an hour.
This was the WORST resort I had stay in my lifetime of traveling.
I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
Isai
Isai, 4-night family trip
Verified Expedia guest review
8/10 Very Good
August 10, 2024
Very family friendly
Daniel
Daniel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
August 9, 2024
Great place
Yevgeniya
Yevgeniya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 9, 2024
John
John, 7-night trip
Verified Expedia guest review
2/10 Poor
August 6, 2024
J Guadalupe
J Guadalupe, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 6, 2024
Great place ,we loved it. Stayed there longer. Good customer service and nice rooms. Food and drinks were amazing 👏
Yevgeniya
Yevgeniya, 2-night family trip
Verified Expedia guest review
6/10 Good
August 6, 2024
Javier Alexander Villalobos
Javier Alexander Villalobos, 7-night trip
Verified Expedia guest review
4/10 Fair
August 5, 2024
Olivier
Olivier, 10-night trip
Verified Expedia guest review
2/10 Poor
August 5, 2024
Erika
Erika, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
Natania
Natania, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 3, 2024
Karim
Karim, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
August 3, 2024
This was our first stay in Cancun. We rented a car and had a little trouble finding the entrance. The entrance is on the property next door the parking lot attendant directed us to The Sense. We were then asked if we wanted to take a room at The Sense, they said the rooms were more updated. We agreed, and for the price the place was good. Property was clean, staff were friendly. The AC worked, and had no problems with room.
Lines for the buffet and bars were long but moved at a decent rate. Didn’t get a chance to make reservations at any of the onsite restaurants but that was due to not understanding the app. You have to make reservations 1 day before and there is limited availability. The food at the buffet was not great but not all bad.