Hotel Riu Palace Mexico - All Inclusive

4.0 star property
Find your tropical paradise by relaxing on sun-kissed beaches or enjoying water sports like sailing and snorkeling.

Choose dates to view prices

Photo gallery for Hotel Riu Palace Mexico - All Inclusive

Fountain
Property grounds
On the beach, white sand, sun loungers, beach towels
Minibar, in-room safe, blackout drapes, iron/ironing board
Reception
Located near Quinta Avenida, Hotel Riu Palace Mexico - All Inclusive offers a luxurious retreat with a free breakfast buffet, swim-up bar, and poolside bar. Enjoy the white sand beach with sun loungers and massages or indulge in Italian cuisine at one of 6 on-site restaurants. Fitness classes are available at the health club or take advantage of sailing, snorkeling, windsurfing activities; guest reviews rave about the beach locale and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Living room
The current price is $484
includes taxes & fees
$398 per night
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 32 of 32 rooms

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (U))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 501 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 506 sq ft
  • Sleeps 2
  • 2 Double Beds

Suite, Jetted Tub (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 506 sq ft
  • Sleeps 2
  • 2 Double Beds

Junior Suite (Superior (E))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite (Superior, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 8 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 12 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk
  • ‪Miyagi - ‬3 min walk

About this property

Hotel Riu Palace Mexico - All Inclusive

At Hotel Riu Palace Mexico - All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be just a 5-minute drive from Playacar Golf Club. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Don Julian, one of 6 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and beach location get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 434 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle on site
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova has massage/treatment rooms. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

Don Julian - This buffet restaurant serves breakfast and dinner.
La Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Bodega - This restaurant specializes in Mexican cuisine. Open daily.
Miyagi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv

Frequently asked questions

Does Hotel Riu Palace Mexico - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Palace Mexico - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Mexico - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Palace Mexico - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Palace Mexico - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Palace Mexico - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Palace Mexico - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotel Riu Palace Mexico - All Inclusive also has 4 bars and a sauna, as well as a health club and a garden.

Are there restaurants at or near Hotel Riu Palace Mexico - All Inclusive?

Yes, there are 6 onsite restaurants, featuring Italian cuisine.

Does Hotel Riu Palace Mexico - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Mexico - All Inclusive like?

Hotel Riu Palace Mexico - All Inclusive is a short 8-minute walk from Playacar Beach and 15 minutes' walk from Mayan Ruins of Playacar.

Hotel Riu Palace Mexico - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Hotel
Sandy, 3-night trip

10/10 Exceptional

Great beach and food
Joshua, 7-night trip

10/10 Exceptional

The beach was beautiful! The food was very good and drinks were very tasty
THOMAS, 7-night trip

10/10 Exceptional

Great beach and great resort with top notch service.
Oleksandr, 7-night trip

10/10 Exceptional

Nice staff, really good food and the beach was gorgeous
Nancy, 7-night trip

10/10 Exceptional

The hotel, service and location was simply amazing
Anna, 8-night trip

10/10 Exceptional

Friendly staff rooms very comfortable food very good, I will definitely come back next year and invite more friends to join
JEVY Y, 3-night trip

10/10 Exceptional

Amazing resort👍
Hasija, 6-night trip

10/10 Exceptional

Great place love it
Edward, 3-night trip

10/10 Exceptional

We loved everything at the Riu
Amber, 5-night trip

10/10 Exceptional

Very nice hotel
Svetoslav, 5-night trip

10/10 Exceptional

Hospitality and friendliness
Samir, 7-night trip

10/10 Exceptional

Good food and service
Oleh, 5-night trip

10/10 Exceptional

Amazing Resort
Yuri, 6-night trip

10/10 Exceptional

Great place and stay !
Emmanuel, 5-night trip

8/10 Very good

Always have a pleasant stay in Riu hotels. Staffs are amazing. Food is always good.
Joemar C., 3-night trip

10/10 Exceptional

Wonderful staff and well kept!!
Yolanda, 4-night trip

10/10 Exceptional

Love the property. Will no doubt return
Victoria, 4-night trip

10/10 Exceptional

Nice hotel, very good experience, the food was fantastic and the beverages too. The only thing, is the rooms, some furniture looks old.
Raúl Antonio, 4-night trip

10/10 Exceptional

Very close to the beach! The staff was courteous always!
Irma, 5-night trip

10/10 Exceptional

Great hotel I will stay here next time
Allan, 3-night trip

10/10 Exceptional

Relax
Juan, 4-night trip

8/10 Very good

Overall RIU Palace Mexico is a good stay. Rooms and the hotel need some paint. It also need a little upgrade. Food overall was good. The beach was the best part of the resort. Staff at this property super nice and hard working.
Peter Frank, 7-night trip

10/10 Exceptional

Excellent food and service
Todd, 6-night trip

10/10 Exceptional

We had a great time at the hotel!!! The food, the staff, the amenities were wonderful!!!
Sandra, 6-night trip

General property information

Travelers Say
"The pools and entertainment were more pleasing and comfortable to be in as well."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM