If it wasn't for the enthusiastic and helpful check in staff, I would say not to bother with this one. The rooms are tired! Broken outlets, poor repairs in the shower, stained carpets, empty shampoo dispensers, etc. On top of that, Hyatt Places overall, have the smallest queen beds ever. Don't count on having more than one person in the bed comfortably. The breakfast was pretty plain and lackluster. I remember when Hyatt Places were pretty incredible but it appears as though that season has passed. With so many other options in Phoenix, definitely worth your time to look around and find something less tired.