9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
What's nearby
Plaza Cristal Shopping Center - 4 min drive - 3.4 km
Casino Vegas Tapachula - 5 min drive - 4.2 km
Bicentennial Park - 5 min drive - 4.7 km
Miguel Hidalgo Central Park - 6 min drive - 5.2 km
Izapa Ruins - 6 min drive - 4.8 km
Getting around
Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive
Restaurants
Starbucks - 9 min walk
Toks - 9 min walk
Nutrisa - 12 min walk
Tacotorro - 6 min walk
Sensei Restaurant - 12 min walk
About this property
One Tapachula
One Tapachula is a great choice for a stay in Tapachula. Free perks include WiFi, self parking, and local cuisine breakfast daily between 6:00 AM and 11:00 AM.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:00 AM–11:00 AM
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
Water dispenser
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula
Frequently asked questions
Does One Tapachula offer free cancellation for a full refund?
Yes, One Tapachula does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at One Tapachula?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Tapachula?
Yes, there's free self parking.
What are the check-in and check-out times at One Tapachula?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at One Tapachula?
No, this hotel doesn't have a casino, but Casino Vegas Tapachula (5-min drive) is nearby.
What's the area around One Tapachula like?
One Tapachula is a short 2-minute walk from Plaza Galerias and 13 minutes' walk from Plaza Paseo Las Hortensias.
One Tapachula Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
November 20, 2024
Juan Carlos
Juan Carlos, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 16, 2024
JAVIER, Guatemala
Parking and breakfast are verygood. It is good to know it has dinner service.
Javier
Javier, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 12, 2024
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Veronica
Veronica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Alejandro
Alejandro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 11, 2024
I like everything and the lady that work at the front desk was very kind and helpful
Jackalia
Jackalia, 2-night trip
Verified Expedia guest review
2/10 Poor
March 25, 2024
I never check in. The hotel dont have an elevator, no AC
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
December 16, 2023
Maynor
Maynor, 1-night trip
Verified Expedia guest review
6/10 Good
October 22, 2023
Small place pricy for the quality overall
Gabriela
Gabriela, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2023
Tank’s
Ezequiel
Ezequiel, 2-night trip
Verified Expedia guest review
2/10 Poor
September 15, 2023
Shakhboz
Shakhboz, 1-night trip
Verified Orbitz guest review
8/10 Very Good
September 4, 2023
I don't like the breakfast
flor
flor, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
August 21, 2023
Property is excellent,good customer Service
Carlos
Carlos, 1-night trip
Verified Expedia guest review
8/10 Very Good
August 9, 2023
oybek
oybek, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 31, 2023
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Olga
Olga, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
June 30, 2023
It is a very nice hotel, I will stay there next time.
Santiago Gonzalez
Santiago Gonzalez, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 5, 2023
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 5, 2023
Nice Hotel; But Dangerous WiFi Requirement
It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 1, 2023
It was convenient
Carlos
Carlos, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
April 6, 2023
Very modern
Very nice and modern, just in front of a shopping center
CARLOS
CARLOS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 22, 2023
Nice
OLAF
OLAF, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 12, 2023
The customer service was amazing, specially one employee in particular Kimberli, she deserves a raise for going above and beyond!! Definitely will be going back
Leticia
Leticia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
March 6, 2023
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again