Bushnell Center for the Performing Arts - 4 min drive
XL Center - 5 min drive
Getting around
Bradley Intl. Airport (BDL) - 19 min drive
Oxford, CT (OXC-Waterbury - Oxford) - 47 min drive
Westfield, MA (BAF-Barnes Municipal) - 50 min drive
Hartford Union Station - 9 min drive
Windsor Station - 13 min drive
Windsor Locks Station - 15 min drive
Restaurants
McDonald's - 6 min walk
Chez Est - 2 min drive
Popeyes Louisiana Kitchen - 4 min drive
Wendy's - 14 min walk
Franklin Giant Grinders Pizza - 2 min drive
About this property
Best Western Hartford Hotel & Suites
Best Western Hartford Hotel & Suites puts you just a 5-minute drive from Connecticut Convention Center and XL Center. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. A terrace and a garden are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
129 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Barbecue grills
Traveling with children
Pool gate
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (920 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
1 building/tower
Built in 2003
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Portable hoist available
Room amenities
Be entertained
42-inch LED TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
King sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
Day bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford
Frequently asked questions
Is there a pool at Best Western Hartford Hotel & Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Best Western Hartford Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Hartford Hotel & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Hartford Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Hartford Hotel & Suites and nearby?
Best Western Hartford Hotel & Suites has a seasonal outdoor pool and a fitness center, as well as a picnic area and a garden.
Does Best Western Hartford Hotel & Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Best Western Hartford Hotel & Suites like?
Best Western Hartford Hotel & Suites puts you in South Meadows, in the heart of Hartford. Popular attractions include Connecticut Convention Center, which is 3 minutes away by car.
Best Western Hartford Hotel & Suites Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
January 26, 2025
Not What I Expect from BW
Housekeeping was lax. Shampoo was almost completely used up. Walls were incredibly thin, loud neighbors, need some soundproofing.
Judith
Judith, 1-night trip
Verified Hotels.com guest review
6/10 Good
January 26, 2025
Just OK but it stunk, literally
The first floor smelled of pot throughout. Luckily our room was on the far end which was OK. I'm addition, the entire hotel had this odd smell, can't even guess what that was. The shower had a few hairs on the wall. The TV was the smallest I've seen in years.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 23, 2025
good stay
A nice stay but nothing special. Room ok and beds comfortable
Vivienne
Vivienne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 21, 2025
Excellent stay
We were visiting Hartford, CT for our daughters volleyball tournament. The hotel was only one exit away from the CT Convention Center. The rooms were clean and spacious. Our rooms were cleaned daily. Breakfast offered a variety of options. Coffee, tea, and hot chocolate were complimentary 24 hours. There is a McDonalds, Subway, and Dunkin’ Donuts within the area. The gas stations also have convenient store items and snacks.
Joy
Joy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 1, 2025
Lisandra
Lisandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 25, 2024
shobhan
shobhan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Precious
Precious, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
jean
jean, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 18, 2024
Tamara
Tamara, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
December 12, 2024
Sonia Evid
Sonia Evid, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 9, 2024
Cassandra
Cassandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 9, 2024
Susan
Susan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 20, 2024
Nigel
Nigel, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 11, 2024
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 10, 2024
daisy x
daisy x, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 10, 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
November 9, 2024
Geraldine
Geraldine, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
November 2, 2024
Decent but jenky
The hotel is decent but the elevator was out of order so you had to lug your luggage up stairs and landscapers were blowing leaves and mowing at 8:30 am on a Saturday. Maybe do it on a weekday when people have to get up.
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Very clean and organized, very professional service.
Maximiliano
Maximiliano, 2-night business trip
Verified Expedia guest review
8/10 Very Good
October 28, 2024
Great price !!
Breakfast was a little disappointing , Hotel was clean
Chris
Chris, 2-night family trip
Verified Expedia guest review
6/10 Good
October 27, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
October 27, 2024
This hotel’s saving grace were the employees at the front desk who worked the overnight shifts during my stay.
Kimbette
Kimbette, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
October 27, 2024
I've stayed in bad hotels before so this was a great experience. The room was clean and at normal temperature. The gym and breakfast was also a bonus.
Mayer
Mayer, 3-night business trip
Verified Expedia guest review
6/10 Good
October 25, 2024
The beds and shower were just perfect. The location isnt great, we didnt expect it to be in poor area. The smelling of pot was strong and it was everywhere in the hallway. 2nd night, the hallway and our room had sewer smell. It was awful! We were disappointed the pool was closed for the season then we found out the hot tub was broken.
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 24, 2024
The area around the hotel wasn’t bad but it did stink some days. Also house keeping never came by to clean the room.