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All properties in Hartford, Connecticut, United States of America

Hilton Hartford

Pet-friendly hotel with 1 indoor pools, connected to the convention center, near XL Center

  • Free WiFi
From
P6,606

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  • Lobby
  • Pool
  • Deluxe Room (Parlor) - Living Area
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1 / 64Lobby
315 Trumbull St, Hartford, 06103, CT, United States of America
7.8.Good.
  • Its covid time so I cannot provide a fair review but I will say that because breakfast is…

    Oct 22, 2021

  • Staff are friendly, courteous and professional! Hotel was clean, quiet and convenient!

    Oct 14, 2021

See all 418 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Easy parking
Safe

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 393 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 1 indoor pool
    • Breakfast available
    • Free area shuttle

    For families

    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Downtown Hartford
    • XL Center - 4 min walk
    • Connecticut Convention Center - 14 min walk
    • Xfinity Theatre - 20 min walk
    • Hartford Hospital - 21 min walk
    • Mark Twain House - 29 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Double Beds
    • Standard Room, 1 King Bed
    • Club Room, 2 Double Beds
    • Club Room, 1 King Bed
    • Club Suite, 1 King Bed
    • Room, 1 King Bed, Accessible (Roll-in Shower)
    • Suite, 1 King Bed
    • Room, 1 King Bed, Accessible
    • Room, 1 King Bed, Accessible
    • Deluxe Room (Parlor)

    What’s around

    Landmarks

    • In Downtown Hartford
    • XL Center - 4 min walk
    • Connecticut Convention Center - 14 min walk
    • Xfinity Theatre - 20 min walk
    • Hartford Hospital - 21 min walk
    • Mark Twain House - 29 min walk
    • Trinity College - 31 min walk
    • Hartford Stage - 2 min walk
    • Hartford Symphony Orchestra - 2 min walk
    • Christ Church Cathedral - 3 min walk
    • Theater Works - 6 min walk

    Getting around

    • Bradley Intl. Airport (BDL) - 17 min drive
    • Westfield, MA (BAF-Barnes Municipal) - 47 min drive
    • Hartford Union Station - 7 min walk
    • Windsor Station - 10 min drive
    • Windsor Locks Station - 13 min drive
    • Free area shuttle
    map
    See on map
    315 Trumbull St, Hartford, 06103, CT, United States of America

    At a glance

    Hotel size

    • This hotel has 393 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Restrictions apply*
    • Up to 75 lbs

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (USD 19.00 per night)
    • Wheelchair-accessible parking on site
    • Onsite garage

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • 24-hour fitness facilities
    • Number of spa tubs - 1
    • Sauna
    • Hiking/biking trails nearby
    • Fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 13
    • Conference space
    • Conference space size (feet) - 15000
    • Conference space size (meters) - 1394

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built - 1975
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Grab bar - in shower
    • Roll-in shower

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Turndown service

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch flat-screen TV
    • Premium TV channels
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    M and M Bistro - This restaurant serves breakfast, lunch, and dinner.

    ELEMENT 315 - This lobby lounge serves light fare only.

    Fees & policies

    Optional extras

    • Breakfast costs between USD 7 and USD 14 per person (approximately)

    PetsPay at property

    • Pets are allowed for an extra charge of USD 75 per pet, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Self parking costs USD 19.00 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

    Also known as

    • Hartford Hilton
    • Hilton Hartford
    • Hilton Hotel Hartford
    • Hartford Hilton Hotel
    • Hilton Hartford Hotel Hartford
    • Hilton Hartford Hotel
    • Hilton Hartford Hotel
    • Hilton Hartford Hartford
    • Hilton Hartford Hotel Hartford

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Hartford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 19.00 per night.
    • Yes, there's an indoor pool.
    • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, M and M Bistro. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Max Downtown (4-min walk), City Steam Brewery (4-min walk), and Jojo's Coffee Roasting Co (4-min walk).
    • Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Hartford also has a 24-hour fitness center and a sauna.
    7.8.Good.
    • 2.0.Poor

      Worst place ever

      Worst Hilton ever. Stsff are very rude.

      Matthew, 1 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Unremarkable but clean inner-city hotel.

      Property is conveniently located in downtown Hartford. The room was clean and comfortable and the lobby and second floor bathrooms were clean and secure. The condition of the hotel is ok - it could use a renovation and the rooms and lobby would benefit from a refresh. Parking prices seem overpriced considering how dead downtown Hartford is...there really isn't much going on down there at all so I was a little surprised to see the parking rates. That said, I don't know what average parking rates are in downtown Hartford so it could've been completely reasonable. The largest disappointment was the check-in experience. The lobby felt small, awkwardly laid out and crowded. The front desk check-in area was not spacious or comfortable, and the front desks are positioned at an awkward angle. Additionally, a large refrigeration unit placed unceremoniously next to the sundries shop contributed to a shabby appearance. Service was simply ok - while professional and efficient enough, there was no effort made to make me feel welcome at check-in or really provide any interaction at all, which is increasingly common on the East Coast in particular. While a perfectly acceptable property, there was very little redeeming enough about the hotel for the price and I feel ambivalent about my stay here.

      Nicholas, 1 night trip with friends, Sep 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Easy parking and

      Daniel, 1 night trip with friends, Sep 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Staff and facilities were excellent. Very friendly and patient

      Jennifer, 1 night family trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      very pleasant

      Cynthia, 1 night trip, Sep 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Hotel stay

      You need to tell people there is a fee for parking. Nothing worse then showing up and being told you have to pay extra to park

      Steve, 1 night trip, Aug 28, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Go to the hotel no rooms were available or cleaned I did my reservation for 2 rooms each rooms with 2 beds and DIDNT GET THAT because the rooms wasn’t available and cleaned waited about 1 hours after I get there for room to be cleaned I got one king bed and 2 full beds once I got to the room my bed room the king bedroom I moved the accent chair and under were dirty bathroom wasn’t cleaned and than at 3 am the FIRE ALARM WENT OFF WAKING EVERYONE I am in the 21 st floor with a 75 and 80 years old parents and they barely walk. I should get a hint this place was a joke from the moment the 2 rooms I reserved wasn’t available ,ready and cleaned.. I would not recommend this place to anyone. At least not the experienced I had. And I have travel and stayed I. Many many hotels but I have never experienced such a terrible experience like this. 0 STARS customer services the guy were very nice and friendly at least with his jokes he make me laugh be get my frustrations away for a moment til I keep waiting and thinking about it .

      Juan, 1 night family trip, Aug 22, 2021

      Verified Travelocity guest review

    • 8.0.Very good

      easy to get to and easy to get back from the Xfinity Theater

      Judee, 1 night family trip, Aug 21, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Pretty good

      Place was pretty nice. Room was clean. Only thing I noticed was that the sink stopper was broken. So it took a while for water to drain in the sink. Spent the night for a Yard Goats game. People there were very nice and professional.

      1 night trip, Aug 21, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      No microwave in room, advertise a microwave. coffee machine broken, key card had to always be updated due to not working. Elevators broke down

      Mari, 2 night romance trip, Aug 20, 2021

      Verified Expedia guest review

    See all 418 reviews