Sheraton Porto Hotel & Spa

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Overview of Sheraton Porto Hotel & Spa

Sheraton Porto Hotel & Spa

5.0 star property
Luxury hotel in Lordelo do Ouro e Massarelos with spa and indoor pool

9.2/10 Superb

983 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Rua Tenente Valadim, 146, Porto, 4100-476
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Lordelo do Ouro e Massarelos
  • Casa da Musica - 7 min drive
  • Porto Historic Center - 14 min drive
  • Duoro River - 7 min drive
  • Ribeira Square - 16 min drive
  • Porto Cathedral - 28 min drive

Getting around

  • Porto Airport (OPO) - 15 min drive
  • Coimbroes Station - 6 min drive
  • General Torres Station - 7 min drive
  • Contumil Station - 7 min drive
  • Francos Station - 9 min walk
  • Casa da Música Station - 17 min walk
  • Ouro Stop - 22 min walk

About this property

Sheraton Porto Hotel & Spa

Take in the views from the rooftop terrace when you stay at Sheraton Porto Hotel & Spa. Guests can visit the spa to indulge in hot stone massages, facials, or detox wraps, and Porto Novo serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Francos Station is just 9 minutes by foot.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 266 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 9 per day)
  • Onsite valet parking (EUR 9 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Yoga classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The SPA has 8 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Porto Novo - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Parking

  • Self parking costs EUR 9 per day
  • Valet parking costs EUR 9 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards, debit cards and cash.

Property Registration Number 204

Also known as

Hotel Sheraton Porto
Porto Sheraton
Sheraton Hotel Porto
Sheraton Porto
Sheraton Porto Hotel
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Sheraton Porto & Spa Porto
Sheraton Porto Hotel & Spa Hotel
Sheraton Porto Hotel & Spa Porto
Sheraton Porto Hotel & Spa Hotel Porto

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Excellent stay!
Excellent staff, good and accommodations. Access to the executive lounge was an added perk!
Mohammad Nauman, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Camelia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

First class hotel
Excellent service Clean confortable
Richard, 7-night trip
Verified Hotels.com guest review

6/10 Good

Rooms are nice but small groups could get better service elsewhere for the price.
Musannif, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Giselle, 2-night trip
Verified Expedia guest review

8/10 Very Good

Man Chun, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Were told upon arrival that our room rate did not include access to the SPA which was not disclosed on your website. A cost of 10 euros per person per night was required, we stayed there for 6 nights, which made that ridiculous. Complained and got a ONE day voucher.
Kirk, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very professional and aleays ready to accomodate our needs.
arlindo j, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service.
Bernardo Miguel, 1-night trip
Verified Expedia guest review