I really liked this property overall. Great location. Very safe, walkable, close to public transport and great shops and restaurants. The staff was very kind and spoke multiple languages to accomadate travelers. They were very helpful with luggage and calling taxis as well. The room was very nice. The beds were a bit hard for my liking, but that is personal preference. The only concern is that the building is not soundproof. Even with windows closed and 11 floors up, we could easily hear the traffic and hallway noise throughout the night as well as the people above us. Just bring some earplugs and the stay will be great!