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1 room, 2 adults
Aparthotel

Casa del Árbol Condo

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Elevator
  • Free parking nearby
  • Free WiFi
Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712, Mexico

Comfortable apartment with kitchen, near Quinta Avenida
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Elevator
    • Free parking nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean rooms. We didn’t have internet for 2 days in the room and that created issues for…Apr 27, 2021
  • Clean rooms. Toiletries was not good. Friendly staff. Kitchen utensils were limited and…Apr 25, 2021

Casa del Árbol Condo

from P1,077
  • Deluxe Double Room, 1 King Bed with Sofa bed, Kitchenette
  • Superior Room, 1 King Bed with Sofa bed, Kitchenette
  • Junior Suite, 2 Bedrooms, Kitchenette
  • Exclusive Penthouse, 1 King Bed with Sofa bed
  • Deluxe Penthouse, 1 Bedroom, Executive Level

What’s around Casa del Árbol Condo

Landmarks

  • In Ejidal
  • Quinta Avenida - 34 min walk
  • Playa del Carmen Main Beach - 37 min walk
  • Playa del Carmen Maritime Terminal - 37 min walk
  • Mamitas Beach Club - 2.4 mi / 3.9 km
  • Xcaret Eco Theme Park - 5 mi / 8.1 km
  • Xplor Theme Park - 5.1 mi / 8.2 km
  • Tres Rios Ecopark - 8.1 mi / 13 km

Getting around

  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 30 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, Italian, Spanish.

At the aparthotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony or patio
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Casa del Árbol Condo’s small print

Also known as

  • Casa Árbol Condo Playa del Carmen
  • Casa del Árbol Condo Playa del Carmen
  • Casa del Árbol Condo Aparthotel Playa del Carmen
  • Casa Árbol Condo
  • Casa Del Arbol Del Carmen
  • Casa del Árbol Condo Aparthotel

Policies

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Optional extras

Local cuisine breakfast is offered for an extra charge of USD 8 for adults and USD 6 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 110.00 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa del Árbol Condo

  • Does Casa del Árbol Condo offer free cancellation for a full refund?
    Yes, Casa del Árbol Condo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa del Árbol Condo?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Casa del Árbol Condo?
    Yes, there's free self parking.
  • Is there a pool at Casa del Árbol Condo?
    Yes, there's an outdoor pool.
  • Are pets allowed at Casa del Árbol Condo?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Casa del Árbol Condo?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Casa del Árbol Condo?
    Yes. Nearby restaurants include Hot Casual Food (10-min walk), Alux Restaurant (14-min walk), and Doña Aurelia (2.5 mi).
  • Is airport shuttle service offered by Casa del Árbol Condo?
    Yes, an airport shuttle is available. The charge is USD 110.00 per vehicle roundtrip.
  • What is there to do at Casa del Árbol Condo and nearby?
    Casa del Árbol Condo has an outdoor pool.

Recent reviews

Very good 8.2 From 153 reviews

Good 6.0
AVERAGE
THE CONDO WAS SPACIOUS AND HAS A LARGE BALCONY. THE WIFI WAS FASTER THEN AVERAGE. THE BED WAS VERY UNCOMFORTABLE. THE UNIT NEEDED CLEANING AND PAINTING. THE KITCHENS NEED MORE AMENITIES.
Joseph, us6 night trip
Exceptional 10.0
Es una propiedad muy nueva ,en 5 minutos a la playa y el costo de taxi 70 o menos pesos no más de 5 dlls. Enfrente ahí un súper chico pero puedes comprar básicos para llevar a tu cuarto. Muy amplio ,limpio y el personal muy amable!!! El precio muy bueno.
us2 night trip
Very good 8.0
I liked that I was on the top floor with my own large balcony/patio vey private. It was vey comfortable in this manner. The mattress needs to be changed, but for the price it was good. My “penthouse” connected to another suite which made for thin walls, so you can hear the neighbors. They are trying hard to recover from pandemic so they are putting things in order. They are short staffed. Miguel and Cristian were very nice. A taxi ride to la quinta Avenida 50-70 pesos about 2.5-3.5 dollars.
M, us18 night trip
Poor 2.0
Unclean At Check-In
The apartment had an unpleasant smell. When I arrived in the apartment the refrigerator was unplugged and out on the terrace. There was beer bottles left on the table. It seem as though nothing was cleaning before check in.
Kirkland, us2 night trip
Good 6.0
Didn’t look how it was shown on Expedia.It was so so not so clean,
us2 night family trip
Poor 2.0
I specifically stayed at this hotel for the bunk bed(loft), my son was so excited! I get there and when he takes me to my room it's not the one I booked-I tell him and he says I reserved the one he gave me, not the bunk bed. i said ok and then i checked my app to make sure- I did book the bunk! i go down and tell him and he said the one he gave me is pricier - that was never the point- this is a cheap-ugly hotel, it was only the "cool bunk bed" experience my son wanted. he is little. anyway- AC in the kitchen was not working- pool was gross- area is sketchy
leydi, us1 night family trip
Exceptional 10.0
As per previous reviews, enjoyed my stay at the property.
EclipseTravel, us7 night trip
Exceptional 10.0
Very happy with my stay....Extended due to COVID-19
EclipseTravel, us16 night family trip
Very good 8.0
Nice room just seem like it hadn’t been use for a while and needed a fleshing up.
mx2 night trip
Exceptional 10.0
I have extended my stay at this property because I have enjoyed the previous 4 weeks stay during COVID19... The property & staff have been very good.
Eclipse-Travel, us14 night family trip

Casa del Árbol Condo