1Hotel, Amarillo, United States of America

Im mad because they kept my deposit and i didnt leave a mess

They showed open on the app and were not open.

I booked the room in the morning and when I arrived at the hotel in the evening on the same day the hotel was closed!

Looked nice upon entering, but along my stay were dissappointments. The breakfast was disgusting, bland and unsatisfying. The rooms were okay but there were people outside doing drugs at 2am. So shows what kind of people this place attracts. Pool was closed, said there was supposed to be a bar on site but didnt come across it or get info about it. Its a cheap stay if you have low standards. Went there for my anniversary because of the good reviews. Totally regret it. Will not be a guest there again. This is the ultimate catfish of hotels.

The place smelled old and like cigarettes. Like Old Las Vegas. They messed up our reservations and payments. Then it took forever to get the money credited back. The lobby ceiling tiles were caving in after the rain.

Hotel is old. Linens were soiled, could not take a tub bath.

my 1st time to amarillo, tx. 1hotel was very nice, clean, lobby , breakfast area, all very pretty. glass, chrome, plants, trees, staff courteous. room very nice,

At my check in I was told I needed to changes rooms so I didn't get the room that I reserved...it sucked because having two beds and alone made me kind of sad

This is the strangest hotel ever- reminds me of some kinda 70s swinger club. When we checked in, one of the ladies at the front desk was friendly and welcoming- I think she was a shift manager? The other one had a sour expression/voice and didn't give off a friendly vibe at all. When we drove around to the side door to access our hallway, we were greeted inside by a homeless hobo sitting on the floor with several bags, smoking cigs and weed. We hurriedly went around the corner and tried the key in what we thought was our room- the lighting was too dim to really see the door numbers very well and we tried the wrong door first. Oops, sorry to whoever was in that room. The next room was ours and I was frightened to realize that the doors were not solid wood or metal- they were glass pane panels which doesn't offer any security from break-ins. Flimsy privacy was halfway offered by venetian blinds up and down the door and the other 3 ornamental glass pane doors which faced the indoor pool (which was dry and dusty). I would have left at this point but my husband said he would take care of any unsafe situations if necessary. All night the homeless guy talked to himself loudly and rattled around and smoked nonstop. It was below freezing outside and I felt like if I complained, I would be responsible for his freezing death outside. The breakfast the next morning was sub-par but the homeless guy was there eating, pretending to be a guest. He smelled so bad, we couldn't eat our food.