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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel Poc Na

3.5-star3.5 stars
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with spa, near Playa Paraiso
  • Free continental breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The staff where friendly and helpful, we enjoyed sitting at the beach restaurant and bar…Nov 18, 2020
  • This place is amazing!! I will definitely go back. The staff is super friendly and…Oct 9, 2020

Hotel Poc Na

from P8,505
  • Casa Maya Partial Ocean View A/C
  • Casa Maya Ocean Front with A/C
  • Casa Pocna Family Oceanview suite A/C
  • Casa Pocna Jungle view with bathtub
  • Casa Pocna Master plunge pool panoramic view
  • Casa Pocna jungle view suite A/C

What’s around Hotel Poc Na

Landmarks

  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum National Park - 21 min walk
  • Tulum Mayan Ruins - 21 min walk
  • Las Palmas Public Beach - 1 min walk
  • Playa Ruinas - 24 min walk
  • SFER IK - 31 min walk
  • Tulum Beach - 2.5 mi / 4 km

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's air conditioning system is available from 8 PM-10 AM only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Pocna Spa has 1 treatment room. Services include deep-tissue massages, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Poc Na’s small print

Also known as

  • Hotel Poc Na Tulum
  • Poc Na Tulum
  • Poc Na
  • Hotel Poc Na Hotel
  • Hotel Poc Na Tulum
  • Hotel Poc Na Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Guests must contact this property in advance to reserve onsite parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: USD 158 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Poc Na

  • Does Hotel Poc Na offer free cancellation for a full refund?
    Yes, Hotel Poc Na does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Hotel Poc Na?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Poc Na?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Poc Na?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Kitchen Table (5-min walk), El Capitan (2.7 mi), and Co.conamor (2.8 mi).
  • What is there to do at Hotel Poc Na and nearby?
    Hotel Poc Na has 2 bars and a spa, as well as a garden.

Recent reviews

Very good 8.2 From 85 reviews

Fair 4.0
Overpriced. One step above glamping.
The hotel is priced based on their beach area and view. At $400 USD a night we expected at least 4 stars, but what we got was maybe 2 and 1 step above glamping. The mattress was hard to sleep on, pillows terrible, dead bugs in the room that looked like they had been there for days. On the plus side the service was great and the beach area was very nice. We also loved the Japanese restaurant.
Matthew, mx1 night trip
Good 6.0
When we first arrived, we were greeted by a super friendly front desk staff member. But the next morning, when we didn't have any water, we approached a different memebt
us2 night trip
Exceptional 10.0
Staff very friendly and helpful! Location property excellent and unique! Like being in a jungle bye the sea
us5 night romance trip
Good 6.0
I love that the beach was two steps away! Th staff at the front desk seems very unprofessional especially DANIEL. very basic amenities
Lud, us4 night family trip
Exceptional 10.0
Loved the location, the style of our villa, the beachside access and overall everything! Absolutely no complaint, all the folks at the front desk/entrance very welcoming.
Erik, us2 night romance trip
Exceptional 10.0
A great family get away
The hotel was exactly as advertised. Great location on the beach and a great and helpful staff. A special thanks to Sophia working the front desk. She went above and beyond to take care of us, including a personal email about her favorite restaurants in Tulum.
Robert, us7 night family trip
Exceptional 10.0
Absolutely loved the low key vibe, and the staff was accommodating and super friendly. I can’t say much of anything I didn’t like, except the beds were a little too firm for me. The food was excellent every time too.
Erika, us2 night romance trip
Very good 8.0
I liked the bungalow (B1) I am guessing its probably older building but it was cute and big inside...:) We could hear the ocean at night and I loved that it was so secluded it was guests only area .. it’s right on the beach but there is a big bush so nobody can really see you if you’re sitting on the porch :) it’s right next to a little grill bar which we sadly didn’t have time to go to but it looked nice .. they had a grill outside and the smoke (was very windy that day ) went right to our bungalow but we survived 😝 they have a dj playing there during the day ( it was pretty loud but we liked the music - only played max til 9 pm ) don’t think I booked a bungalow 🤔. I booked a room with a partial ocean view.. but this was even better surprise when we got there :)
Gabi, ca2 night family trip
Good 6.0
BEWARE: Our room was not as described at all. It was a shoe box, not renovated (outlets pulling out of the walls), badly designed (had to move patio chair and small table into the room to pout our clothes on since there were no horizontal surfaces), no decor (dark, no hooks for towels). It was also not secure (broken door, no interior locks). A classic bait & switch from the online photos to what we got. It's a shame because the beach is great (although the beach chairs/pillows are a bit beat up), the restaurant and bar staff is great, the check in desk, not so much, where young people sit with their noses in their phones all the time, completely disinterested. The masseuse is great, but didn't even know they had one until our last day. I wanted to like this place, we are not high maintenance travelers, don't need A/C or fancy suites, but this was ridiculous for the $$. The room experience soured the chances of me recommending it.
G, us8 night romance trip
Exceptional 10.0
Lovely, lovely, lovely
Our trip was wonderful! The beach had a party atmosphere that wasn’t too our taste, however a little farther up the beach it was quiet and lovely. The DJ put his toys away at sunset which added greatly to our enjoyment being able to hear the ocean in the evening. Our Casa was hidden and private with a wonderful front patio our friends an us enjoyed. We all enjoyed the waiters in the restaurant, they were always eager to please even if we didn’t speak the same language. We had a mix of Spanish speakers and one non, we all muddled through just fine. Our bungalow was clean and lovely, huge doors that we opened upon sunrise and kept open while we were there only closing them at night. POCNA isn’t part of the hotel strip and is the number one reason we enjoyed it, it was more of the sleepy Tulum of yesterday before instagrammers took over.
Elizabeth, us4 night trip with friends

Hotel Poc Na