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HOTEL POCNA

3.5 star property
Beachfront hotel with spa, near Playa Paraiso

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Photo gallery for HOTEL POCNA

Front of property
Front of property - evening/night
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Nestled near Playa Paraiso, HOTEL POCNA offers a tranquil retreat. Indulge in a full breakfast, unwind with a body wrap at the spa, or sip cocktails on the beach bar's terrace. With free WiFi and helpful staff available 24/7 at the front desk, your stay is sure to be relaxing.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Beach bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Casa Maya Ocean Front with A/C

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Maya Ocean Front with A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

View all photos for Casa Pocna jungle view suite A/C

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna jungle view suite A/C

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Family Oceanview suite A/C

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna Family Oceanview suite A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Ceiling fan
Separate bedroom
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casa Pocna Master plunge pool panoramic view

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna Master plunge pool panoramic view

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Egyptian cotton linens
Separate bedroom
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Jungle view with bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna Jungle view with bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Egyptian cotton linens
Separate bedroom
Premium bedding
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Maya Partial Ocean View A/C

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Casa Maya Partial Ocean View A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780

What's nearby

  • Las Palmas Public Beach - 3 min walk - 0.3 km
  • Playa Paraiso - 6 min walk - 0.6 km
  • Tulum National Park - 4 min drive - 1.8 km
  • Playa Ruinas - 7 min drive - 1.8 km
  • Tulum Mayan Ruins - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬13 min drive
  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Templo Dios del Viento - ‬13 min drive
  • ‪La Fiesta Mexicana - ‬10 min drive
  • ‪Playa Pescadores - ‬10 min walk

About this property

HOTEL POCNA

At HOTEL POCNA, you'll be just a 5-minute drive from Playa Paraiso and Tulum National Park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 bars/lounges, a beach bar, and a terrace.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 22 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property's air conditioning system is available from 8 PM-10 AM only.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • Full-service spa
  • Massage/treatment rooms
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 158 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na
HOTEL POCNA Hotel
HOTEL POCNA Tulum
HOTEL POCNA Hotel Tulum
HELP_OUTLINE

Frequently asked questions

Does HOTEL POCNA offer free cancellation for a full refund?

Yes, HOTEL POCNA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL POCNA?

Sorry, pets aren't allowed.

Is parking offered on site at HOTEL POCNA?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at HOTEL POCNA?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at HOTEL POCNA and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a garden.

Are there restaurants at or near HOTEL POCNA?

Yes, there's an onsite restaurant that offers international cuisine.

Does HOTEL POCNA have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around HOTEL POCNA like?

HOTEL POCNA is located on the waterfront in Zona Hotelera, a short 1-minute walk from Jaguar Park and 5 minutes' walk from Playa Paraiso.

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HOTEL POCNA Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Restaurant
Breakfast
Jungle
View
Food
Drinks
Ruins

What guests liked

  • Breakfast was delicious and included, with many guests enjoying the variety and quality of the food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location great rooms great staff great experience
Jack, 2-night trip

10/10 Exceptional

Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Maria Gadalupe Fernandez, 5-night trip

8/10 Very good

I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
bertrand, 5-night trip

10/10 Exceptional

This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Marcus, 5-night trip

4/10 Fair

7-night trip

10/10 Exceptional

Erwin, 4-night trip

8/10 Very good

Fin strand

Bra strand och god frukost. Hade lägre förväntningar för frukosten p.g.a tidigare recensioner. Långsam in och utcheckning. Inte hotellets fel men dåligt att man behöver betala avgift på 61 pesos för att komma in i området. Dyrt i restaurangen.
Krishna, 2-night trip

8/10 Very good

Todo bien!
Ivan, 2-night trip

10/10 Exceptional

Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out.
April, 1-night trip

10/10 Exceptional

Kera, 1-night trip

6/10 Good

The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Erin, 4-night trip

10/10 Exceptional

Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Aelxey, 2-night trip

10/10 Exceptional

10/10 Exceptional

No TV
Zaira Beltran, 6-night trip

10/10 Exceptional

I loved staying at hotel poc na it was clean and the staff was amazing :)
leslie, 5-night trip

8/10 Very good

Michelle, 6-night trip

10/10 Exceptional

This property was breath taking! Especially the room with a ocean view!
Itzel, 3-night trip

8/10 Very good

Test
Michelle, 2-night trip

8/10 Very good

Ótima localização e bar de praia

O hotel fica dentro do parque nacional, e uma distância a pé do Sitio Arqueológico de Tulum, de frente para a praia com 3 restaurantes dentro. Isso conta muito para uma avaliação positiva. Somente como melhoria recomendaria incluir frigobar e wifi no quarto, e melhorar o chuveiro.
Luis, 3-night trip

8/10 Very good

Staff is friendly and helpful.
Maria, 4-night trip

8/10 Very good

Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful.
alberto, 4-night trip

10/10 Exceptional

Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return.
Michelle, 5-night trip

10/10 Exceptional

I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too!
Darienne, 5-night trip

8/10 Very good

Eine wunderschöne Anlage, sehr ansprechende und große Zimmer, Frühstück lecker, allerdings etwas dürftig, mit tollem Ausblick, sehr schöner Strand, äußerst freundliches und zuvorkommendes Personal. Am besten hat man hier einen Mietwagen, um die Gegend zu erkunden, hierfür sind auf der Anlage Parkplätze vorhanden.
Heike, 7-night trip

10/10 Exceptional

Beautiful property and amazing staff!
Ruth, 3-night trip