In the heart of Makati, I'M Hotel offers a luxurious retreat with a poolside bar, dry cleaning services, and 4 on-site restaurants. Unwind at Onsen Spa or stay active in the gym while enjoying free in-room WiFi and cooked-to-order meals. Helpful staff are always ready to make your stay unforgettable.
St Luke's Medical Center Global City - 4 min drive - 3.5 km
Bonifacio High Street - 5 min drive - 4.0 km
Getting around
Ninoy Aquino Intl. Airport (MNL) - 32 min drive
Gil Puyat Station - 3 min drive
Manila Vito Cruz Station - 4 min drive
Manila EDSA Station - 4 min drive
Buendia Station - 20 min walk
Ayala Station - 25 min walk
Guadalupe Station - 27 min walk
Airport shuttle (surcharge)
Restaurants
Tien Ma's Taiwanese Cuisine - 1 min walk
North Park Noodles - 1 min walk
Starbucks - 1 min walk
Firefly Roofdeck Bar - 1 min walk
Antidote Gastropub - 1 min walk
About this property
I’M Hotel
When you stay at I’M Hotel, you'll be within a 10-minute drive of SM Mall of Asia and Newport World Resorts. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
434 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (1830 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Grab bar near toilet
Room amenities
Be entertained
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: PHP 3000.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PHP 2000 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati
Frequently asked questions
Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 20 minutes' walk from Glorietta Mall.
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I’M Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
February 17, 2025
Amazing place to stay and also facilitates
Teresa
Teresa, 1-night trip
10/10 Exceptional
February 22, 2025
Top notch service
Clean, modern chic style hotel with attentive staff. Clean safe hotel with a great pool area, rooftop lounge and Clean spacious rooms
David
David, 7-night trip
10/10 Exceptional
March 6, 2025
Not quite a 5-star, but still very nice
The hotel tries really hard to get 5-star reviews on Google (give away free cake for the reviews). I like the spacious room (very good bed) and the onsen/sauna facility (open noon-2 am). The pool looks nice but it is not so practical with swimming and the traffic noise is quite loud. Gym also looks nice. Location is convenient for restaurants and bars.
Verified traveler
1-night trip
10/10 Exceptional
November 12, 2024
Best place I have stayed at during my trip.
Paris
Paris, 1-night trip
8/10 Very good
November 19, 2024
Great Spa and proximity to restaurants and malls
Jason A.
Jason A., 1-night trip
8/10 Very good
December 29, 2024
I've always been curious about this place—the best hotel in the Burgos area. Worth the price.
Verified traveler
1-night trip
6/10 Good
March 8, 2025
Decent but not great
Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that.
Hotel room AC was really rumbling loudly all night.
Verified traveler
2-night trip
10/10 Exceptional
December 5, 2024
this is a great hotel and close to everything. The pool is great
Joel
Joel, 1-night trip
10/10 Exceptional
October 15, 2024
Would stay here again!
kira
kira, 1-night trip
8/10 Very good
January 25, 2025
Not great Not bad
Nice pool rooms are very small
James
James, 3-night trip
4/10 Fair
March 3, 2025
Not a 5 star hotel
The toileteries are low quality and really small sizes. There is no liquid soap. The AC can not refresh properly and the towels are clean but not tidy. Besides you habe a small bottle to refill rather than complementary water. It is ok but not a five star hotel.
Verified traveler
3-night trip
6/10 Good
February 25, 2025
Average
Service at reception was a little slow. Room AC temp was uncontrollable. Had to switch it off as it was freezing. Very stale damp smell in the room.
Verified traveler
2-night trip
10/10 Exceptional
November 22, 2024
My favorite hotel in Makati
Paris
Paris, 4-night trip
10/10 Exceptional
November 20, 2024
Always great staying at I'm Hotel!
Right in the heart of Makati!!
Lots to do and see!
Donald
Donald, 6-night trip
8/10 Very good
January 29, 2025
Solo traveler
Property rates a "10+" . Very well maintained, as if construction completed last month.
Only 1 small item, No new guest after 11pm. If solo traveler be sure to submit name of guest at time of check in. For safety reasons. If rules are not attended to, you may loose you 3000 deposit
donald
donald, 1-night trip
10/10 Exceptional
August 31, 2024
Great hotel at a perfect location
Telman
Telman, 2-night trip
6/10 Good
September 3, 2024
Great location
Felix
Felix, 4-night trip
10/10 Exceptional
November 20, 2024
We had to extend our trip twice and the staff at I'm hotel were very helpful in getting us the best rate for our extended stays.
We will be back!
Donald
Donald, 5-night trip
10/10 Exceptional
October 30, 2024
I will be returning to I’M hotel. It’s very grand and lovely. I love the pool area the most.
Fleur
Fleur, 1-night trip
10/10 Exceptional
August 16, 2024
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Anthony
Anthony, 3-night trip
6/10 Good
November 10, 2024
A bit overpriced for what it is.
Parth
Parth, 1-night trip
6/10 Good
December 16, 2024
Can’t feel safe at lobby
osamu
osamu, 1-night trip
8/10 Very good
November 24, 2024
Overall, it was great to stay in this hotel. I stayed for 3 days, the first day, the room was not made so i needed to ask the front desk for a new towel and shampoo refilling, and another thing is the wifi kept being disconnected and I had to log in the wifi whenever I am out from the room even in the hotel building.
The staff was really kind and nice. I'd like to visit again if those points get better.
Boram
Boram, 1-night trip
10/10 Exceptional
October 25, 2024
Hotel , staffs and its amenities: all good . Surrounding areas not so good . I walked near by areas and needed to be carful .