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Hyatt Centric Playa del Carmen Beach House

4.5 star property
Luxury beachfront hotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Hyatt Centric Playa del Carmen Beach House

Outdoor pool, cabanas (surcharge), pool umbrellas
On the beach, white sand, beach cabanas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
On the beach, white sand, beach cabanas, sun loungers
Breakfast, lunch, dinner served; seafood
Located near Playa del Carmen Main Beach, Thompson Playa Del Carmen Beach House offers a luxurious retreat with a white sand beach and poolside bar. Soak up the sun in the cabanas or take advantage of dry cleaning/laundry services to look your best while exploring nearby Quinta Avenida.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace

Room options

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 38 reviews
The price is P6,018
P10,040 total
includes taxes & fees
Apr 8 - Apr 9
Hyatt Centric Playa del Carmen - Downtown House & Beach House
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About the neighborhood

Map
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cervecería Chapultepec - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Tropical Playa del Carmen - ‬2 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Centric Playa del Carmen Beach House

At Hyatt Centric Playa del Carmen Beach House, you can spend time at the beach enjoying cabanas, beach umbrellas, and sun loungers, plus you'll be just steps from Quinta Avenida. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center. CGrill serves seafood and is open for breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, free bike rentals, and a terrace.

All inclusive

All-inclusive room rates at Hyatt Centric Playa del Carmen Beach House are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 15 per night)
    • Onsite valet parking (USD 15 per night)
    • Onsite garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Dining

CGrill - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent
  • Resort fee: USD 37.12 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 25 per person
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way, maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from August 29 2024 to November 15 2024 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night (maximum USD 52.40 per stay)

Parking

  • Self parking costs USD 15 per night
  • Valet parking costs USD 15 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Frequently asked questions

Is Hyatt Centric Playa del Carmen Beach House currently open?

This property is closed from August 29 2024 to November 15 2024 (dates subject to change).

Does Hyatt Centric Playa del Carmen Beach House offer free cancellation for a full refund?

Yes, Hyatt Centric Playa del Carmen Beach House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Centric Playa del Carmen Beach House?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Centric Playa del Carmen Beach House?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hyatt Centric Playa del Carmen Beach House?

Yes. Self parking costs USD 15 per night. Valet parking costs USD 15 per night.

Is airport shuttle service offered by Hyatt Centric Playa del Carmen Beach House?

Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.

What are the check-in and check-out times at Hyatt Centric Playa del Carmen Beach House?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hyatt Centric Playa del Carmen Beach House?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at Hyatt Centric Playa del Carmen Beach House and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and beach cabanas.

Are there restaurants at or near Hyatt Centric Playa del Carmen Beach House?

Yes, CGrill offers seafood.

Does Hyatt Centric Playa del Carmen Beach House have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Centric Playa del Carmen Beach House like?

Hyatt Centric Playa del Carmen Beach House is a short 5-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Playa del Carmen Maritime Terminal.

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Hyatt Centric Playa del Carmen Beach House Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

The hotel next door has a roof top night club. The music was loud and was very disturbing at night. I ended up staying only 1 night.
Carl, 2-night trip

10/10 Exceptional

Perfect location, awesome food, great staff
Ivonne, 5-night trip

8/10 Very good

Great location close to bars and restaurants.
Daniel, 2-night trip

10/10 Exceptional

Everything was excellent !!
Idania, 2-night trip

10/10 Exceptional

The location was great and the staff was very helpful and friendly.
Jason, 5-night trip

8/10 Very good

Very friendly staff, and nice rooms. Great location by the beach. Restaurant was under renovation when we visited, but the breakfast offered at nearby Thompson main house was really good. Hotel next door was very noisy, with music from early day to late in the night.
4-night trip

10/10 Exceptional

excellent hotel excellent service
QIUPING, 7-night trip

10/10 Exceptional

I loved everything about this hotel! The location, the staff and the atmosphere. Everything was amazing thank you guys so much!
Avia, 2-night trip

10/10 Exceptional

I loved everything about this hotel. Centrally located, spacious and clean rooms, and great staff. I will definitely be returning.
stephanie, 4-night trip

8/10 Very good

Hotel was great .. beds where very comfortable .. but the pillows were terrible .. location is great
Tim, 2-night trip

6/10 Good

The location is excellent. Close to lots of restaurants, bars, shopping. The pool and bar area are a great place to hang out.
Rick, 8-night trip

10/10 Exceptional

Wonderful property. Service was top-notch.
Katie, 4-night trip

10/10 Exceptional

EXCELLENT LOCATION AND ROOM CONDITION
jormalyz, 3-night trip

10/10 Exceptional

Beautiful hotel, very clean and fresh. Though, checking in is very slow and chaotic. Nobody seems to know what they are doing. But enjoyable stay apart from the check in process
Angela, 3-night trip

10/10 Exceptional

Everything was great!
Patrice, 1-night trip

10/10 Exceptional

Great hotel! Clean and spacious room, staff is very friendly and accommodating. Walking distance to beach, restaurants,bars, pretty much everything near by. Would definitely go back.
Monica, 2-night trip

10/10 Exceptional

Nice small hotel on the water. Rooms are large, modern, and comfortable. The staff was super friendly and helpful, and the location is convenient. Pool area is very small and there is no beach to speak of, but you can use the other Thompson Hotel's pool which is larger a lot nicer.
Kara, 2-night trip

10/10 Exceptional

Playa del Carmen on the beach.
Loved staying in downtown Playa del Carmen on the beach. Close to everything. the place is amazing and the location couldn.t be better. Would defiantly book here again and recommend to all my friends.
Anthony, 5-night trip

4/10 Fair

Hyatt channeling Motel 6.
This hotel is in a great location. We have stayed here multiple times. We got a large suite for the new year and were treated like juveniles. I get that people abuse rooms but as repeat guests and loyalty rewards members you'd have thought Hyatt would have done some homework as to who was staying there.
Brandon, 5-night trip

10/10 Exceptional

So beautiful
Joanna, 1-night trip

10/10 Exceptional

The service was excellent, very friendly, professional. The hotel was always spotless. The only complaint:the music from the 2 places on the corner of 5 Ave. wayyyyyy too loud
Adolfo, 5-night trip

10/10 Exceptional

we like that we are beachfront and a block away is the main street for restos and shopping and even a Catholic church. The noise does not reach our room if the balcony door is closed. We like the area very much.

8/10 Very good

We have stayed here before and love the hotel, staff, location and view but since the last time here there seems to be a competition to see who can be louder with the DJ music. We stay here to listen to the waves not the loud music.
Douglas, 7-night trip

8/10 Very good

very nice
Christopher, 1-night trip

10/10 Exceptional

Loved everything about it. Amazing room with a gorgeous view. Top quality linens and super spacious room. Travelled as a family and the property is great for both couples & families. I’ll be back!
Neil, 2-night trip