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Hanoi Panda Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Panda Hotel

Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Porch
Food court
Food court

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Free breakfast
  • Parking available
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (1 double bed + 1 single bed)

Minibar, in-room safe, desk, soundproofing

Triple Room (1 double bed + 1 single bed)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (1 double bed + 2 single beds)

Minibar, in-room safe, desk, soundproofing

Family Room (1 double bed + 2 single beds)

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Quan Chuong Gate - 7 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 37 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Hanoi Panda Hotel

When you stay at Hanoi Panda Hotel, you'll be in a great location, within just a 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. Free perks include WiFi and self-serve breakfast daily between 7:30 AM and 10:00 AM. Other features include a snack bar/deli and a terrace.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 2 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 15 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Parking

  • Self parking costs USD 2 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Silverland Hotel Travel
Hanoi Silverland Travel
Silverland Travel
Hanoi Panda Hotel Hotel
Hanoi Panda Hotel Hanoi
Hanoi Panda Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Panda Hotel offer free cancellation for a full refund?
Yes, Hanoi Panda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Panda Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Panda Hotel?
Yes. Self parking costs USD 2 per night.
Is airport shuttle service offered by Hanoi Panda Hotel?
Yes, an airport shuttle is available. The charge is USD 17 per vehicle one way.
What are the check-in and check-out times at Hanoi Panda Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability). Express check-in and check-out are available.
Are there restaurants at or near Hanoi Panda Hotel?
Yes, there's an onsite restaurant.
What's the area around Hanoi Panda Hotel like?
Hanoi Panda Hotel is in Old Quarter, a short 6-minute walk from Hanoi Old Town Night Market and 6 minutes' walk from Hoan Kiem Lake.

Hanoi Panda Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.
Cindy, 2-night romance trip
Verified Expedia guest review

2/10 Poor

NK, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Kris, 1-night trip
Verified Expedia guest review

2/10 Poor

Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !
bernard, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.
Sandra, 7-night trip
Verified Hotels.com guest review

6/10 Good

Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it
Rebecca, 1-night family trip
Verified Expedia guest review

4/10 Fair

Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.
Tiana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome place!
Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel
Vileth, 1-night trip
Verified Expedia guest review

2/10 Poor

Lucy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!
Ariana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.
Barbara, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marilyn, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Location!
The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Budget hotel. Very welcoming, bit too dated.
It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.
CJ, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.
Tam, 6-night family trip
Verified Expedia guest review

2/10 Poor

It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.
Mohammad, 3-night family trip
Verified Expedia guest review

2/10 Poor

This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.
Binh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)
Ellee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Host was friendly and helpful
Bryan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Gurdeep Singh, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Read all the other 1 stat reviews there spot on.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Jayanta Kumar, 1-night trip
Verified Hotels.com guest review

6/10 Good

First off:. The owners are very kind and helpful. The location is great. The challenge comes with the facility. I was there two different days and had different rooms. The first room was covered in dust and had no toilet paper. The second room wasn't as dusty. The rooms are in serious need of some updating. Walls, bathroom fixture The place can be very loud. Not from the traffic outside but from people talking. The place is an echo chamber. Both beds were very comfortable.
1-night trip
Verified Expedia guest review