See all properties

Urban Alley Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Urban Alley Hotel

Exterior
Minibar, in-room safe, desk, iron/ironing board
Food court
Lounge
Interior entrance
In the heart of Hanoi, Urban Alley Hotel offers a perfect blend of comfort and convenience. Unwind with a coffee at the cafe, indulge in local cuisine at the restaurant, or enjoy a drink at the bar. With helpful staff and perks like dry cleaning services and luggage storage, this hotel is ideal for travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Quadruple Room

Minibar, in-room safe, desk, iron/ironing board

Premium Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Double Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, City View

Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room, City View

Minibar, in-room safe, desk, iron/ironing board

Premium Triple Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Lobby

Hanoi Inner Hotel

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (1001)
The price is P1,362
P1,545 total
includes taxes & fees
Mar 14 - Mar 15
Hanoi Inner Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk
  • Hanoi Old Town Night Market - 11 min walk
  • Thang Long Water Puppet Theatre - 12 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Opera House - 20 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬2 min walk
  • ‪Miến lươn - Bánh cuốn nóng - ‬2 min walk
  • ‪Cơm tấm Thủy Linh - ‬2 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Urban Alley Hotel

Urban Alley Hotel offers a great location, putting you within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a 15-minute walk.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 300000.0 per day

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

Does Urban Alley Hotel offer free cancellation for a full refund?

Yes, Urban Alley Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urban Alley Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urban Alley Hotel?

Sorry, there's no onsite parking at Urban Alley Hotel.

Is airport shuttle service offered by Urban Alley Hotel?

Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.

What are the check-in and check-out times at Urban Alley Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is 11:30 AM.

What is there to do at Urban Alley Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Urban Alley Hotel?

Yes, there's an onsite restaurant.

What's the area around Urban Alley Hotel like?

Urban Alley Hotel is a short 13-minute walk from Hoan Kiem Lake and 9 minutes' walk from St. Joseph's Cathedral of Hanoi.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff, clean, within walking distance of everything you need or want!
Carter, 5-night trip

10/10 Exceptional

Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Samuel, 4-night trip

8/10 Very good

The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Keith, 3-night trip

8/10 Very good

Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Loi, 4-night trip

6/10 Good

Li Ping, 5-night trip

2/10 Poor

Tyrone Edward, 2-night trip

6/10 Good

シャワーが冷たいのしか出なく 、季節によっては寒い。　　　　　　　　空港までGrabを呼ぶつもりだったが、ホテル経由でＧrabより安くいけた。
SHYU, 5-night trip

10/10 Exceptional

とても良かった。
ホテルマンの対応が素晴らしかったです。 また来た際に、利用したいと思います。
3-night trip

10/10 Exceptional

Richard, 11-night trip

10/10 Exceptional

Alexandre, 5-night trip

6/10 Good

서비스, 친절함 완벽하지만 침구류 등 청결이 좀 부족합니다

8/10 Very good

서비스 친절도 완벽하긴한데 위생이 좀 안좋습니다

10/10 Exceptional

Damian, 4-night trip

10/10 Exceptional

Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Sarah K, 1-night trip

10/10 Exceptional

Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Torbjörn, 8-night trip

8/10 Very good

Sometimes there was a bad smell in the room. Everything else was good.
3-night trip

6/10 Good

お値段が安く、文句は言えませんが、滞在中には色々ありました。部屋の鍵が壊れたり、Wi-Fiがつながらず２日終わったり、シーツやタオルも綺麗とはいえませんでした。タオルはリクエストをして、やっと小さいタオル。もらいましたが、次の日には持っていかれたまま、くれませんでした。でも、スタッフの感じはいいので、しつこく、リクエストをしてみてもいいかもしれません。3人で宿泊をしたので、3人目のシャワーはぬるま湯から、水に変わるところでした。でも安くて、良いロケーションでした。
sabuchan, 4-night trip

4/10 Fair

Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
carl, 2-night trip

8/10 Very good

저렴한가격에 위치는 참으로 좋았습니다 다만 호텔 침구가 좀 오래된 느낌이 들어서 아쉬웠습니다. 조식도 괜찮고 서비스도 나름 만족합니다 일단 가성비는 쵝오
10-night trip

4/10 Fair

Disappointing
1st room was disgusting, room hàd not been cleaned for days. We had thé sensation that we had slept in somebôdy else bed. 2nd bedroom was better but this hotel is more suitable for bacpackers than any other people. Very limited breakfast. No water. Ana is good but should be stricter on tidiness. The hotel felt sticky everywhere disappointing option even though location was good. dirty batroom. Dirty balcony to be at a reasonable price does not mean to be a dirty place
Jean charles, 4-night trip

10/10 Exceptional

2-night trip

4/10 Fair

In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
6-night trip

8/10 Very good

8-night trip

10/10 Exceptional

ロケーション良い場所です
旧市街地内にあり、ロケーションは良いです。 8Fの部屋でしたがバスタブもあり、ゆったりできました。 朝食はメニュー表から選ぶ形式です。 チェックアウト時にスタッフからキャンディーをいただきました。
yoji, 3-night trip

4/10 Fair

la camera che hanno dato a noi non era molto accogliente: il materasso terribilmente duro, ragnatele sul soffitto, lavandino con rubinetto arrugginito, vetri della porta della doccia abbastanza sporchi... la colazione abbastanza deludente ma dipende dai gusti, ci sono a scelta una decina di piatti tra cui fried noodes, fried eggs, boiled eggs... nota positiva il caffè, che loro chiamano black coffee, ha un sapore particolare, nulla a che fare con il solito caffè che si trova in giro per il mondo. nota di merito ai ragazzi che lavorano in reception e sala che comunque sono sempre gentili e disponibili e alla posizione abbastanza strategica nel quartiere vecchio.
Luca, 2-night trip