When you stay at Hotel Indigo York, an IHG Hotel, you'll be in a great location, within just a 10-minute walk of Shambles and York City Walls. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, University of York and York Minster are just a 5-minute drive away. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 0.1 mi (GBP 16.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 per person
Safes in guestrooms can be used for an extra charge
Parking
Parking is available nearby and costs GBP 16.00 per night (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo York
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York
Frequently asked questions
Does Hotel Indigo York, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo York, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo York, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Indigo York, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What's the area around Hotel Indigo York, an IHG Hotel like?
Hotel Indigo York, an IHG Hotel is in City Centre, a short 6-minute walk from Shambles and 7 minutes' walk from York City Walls. Travelers say the area is walkable and good for shopping.
Hotel Indigo York, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
January 28, 2025
Good price in York
Positives: Friendly check-in and staff. Clean good-size room. Good price for York. Hotel seems in good condition.
Neutral: Mistake made at check-in which would have charged me twice for the room had I not checked. It was sorted out quickly when pointed out.
Negative: Breakfast had a good selection but coffee is from an automatic machine and not good. Both had Eggs Benedict which wasn't great.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 26, 2025
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
January 24, 2025
Really nice hotel but shocked to see my receipt when I got home.
Lots of small service charges for bringing my drinks and dinner to my table !!!
CRAIG
CRAIG, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 18, 2025
Great hotel!
Really nice hotel - feels boutique. Friendly staff, great room and good breakfast. Also great location for exploring the town.
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 17, 2025
Seamus
Seamus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 15, 2025
Matt
Matt, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
January 15, 2025
Flávio
Flávio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
January in York.
Another great stay in a well placed hotel. Well decorated and great service. A little noisy because of fans outside bedroom window but nothing to worry too much about.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 12, 2025
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
4/10 Fair
January 8, 2025
Very average. Expected more from a hotel Indigo. Also, no points added to account after staff told me they'd add them.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 7, 2025
Overnight stay in York
We had a really lovely stay. Very nice hotel and staff. Conveniently located in the old town. Close enough to walk to all the main city attractions.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 5, 2025
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
January 4, 2025
Alan
Alan, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 3, 2025
Great room and location, only fault I could find was the noise from the aircon units. I would opick a room on the outer side of the building if i was to stop again.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
2/10 Poor
December 31, 2024
Just so much wrong with this room
Given a room over restaurant fans, very noisy. Complained & assures they would stop. They didn't.
Plumbing fugal night.
I expect better from this hotel, as stayed with them all over the country & this stay was terrible
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 30, 2024
Great location, really good hotel, will definitely go back..no issues at all
Roy
Roy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 24, 2024
Clare
Clare, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 19, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
Excellent room, excellent breakfast and excellent position for exploring the city
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
Excellent
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 18, 2024
Leanne
Leanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 17, 2024
Nigel
Nigel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 16, 2024
Friendly and helpful staff food could but wa a bit cold
Bed was a bit too hard for my liking
Tea tasted funny not sure if was the water ??
But otherwise very nice hotel