Guests
All properties in York, England, United Kingdom

The Grand, York

Luxury hotel with spa, near York Minster

  • Free WiFi
From
P12,787

Image gallery

  • Spa
  • Spa
  • Indoor Pool
  • Executive Twin Room - Bathroom
  • Spa
Spa. Image 1 of 84.
1 / 84Spa
Station Rise, York, YO1 6GD, England, United Kingdom
9.2.Superb.
  • Smooth check in, only booked a standard room but was given an up grade to a beautiful…

    Nov 29, 2021

  • All staff were amazing, helpful and polite. Its definitely worth a stay. Breakfast was…

    Nov 28, 2021

See all 1,191 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 207 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Rooftop terrace

What’s around

  • Heart of York
  • Yorkshire Museum Gardens - 6 min walk
  • York Minster - 8 min walk
  • York National Railway Museum - 8 min walk
  • National Railway Museum - 8 min walk
  • York Grand Opera House - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Classic Twin Room
  • Executive Double Room
  • Executive Twin Room
  • Grand Suite (Heritage)
  • Suite (Heritage)

What’s around

Landmarks

  • Heart of York
  • Yorkshire Museum Gardens - 6 min walk
  • York Minster - 8 min walk
  • York National Railway Museum - 8 min walk
  • National Railway Museum - 8 min walk
  • York Grand Opera House - 9 min walk
  • York Dungeon - 9 min walk
  • Jorvik Viking Centre - 10 min walk
  • Shambles - 11 min walk
  • York St. John University - 11 min walk
  • Clifford's Tower - 12 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 3 min walk
  • York (QQY-York Train Station) - 3 min walk
  • Poppleton Station - 7 min drive
map
See on map
Station Rise, York, YO1 6GD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 328 ft (GBP 24.50 per night)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa at The Grand has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Rise - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 20.00 for adults and GBP 10.00 for children (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for GBP 15.00 per night
  • Rollaway beds are available for GBP 15 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

PetsPay at property

  • Pets are allowed for an extra charge of GBP 35.00 per accommodation, per night
  • Service animals exempt from fees

ParkingPay at property

  • Parking is available nearby and costs GBP 24.50 per night (328 ft away)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

Also known as

  • Cedar Court Grand
  • Hotel Cedar Court
  • Cedar Court Grand Hotel And Spa
  • Grand Hotel York
  • Grand York
  • The Grand Hotel Spa
  • The Grand, York York
  • The Grand, York Hotel
  • Cedar Court Grand Hotel
  • The Grand, York Hotel York
  • Cedar Court Grand Hotel York
  • Cedar Court Grand York
  • Cedar Court Hotel
  • Cedar Grand Court
  • Cedar Grand Court Hotel
  • Grand Cedar Court
  • Grand Cedar Court Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Grand, York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of GBP 35.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, The Rise. Nearby restaurants include The York Tap (3-min walk), The York Tap (3-min walk), and Society Bar & Lounge (4-min walk).
  • The Grand, York has a spa and an indoor pool, as well as a steam room.
9.2.Superb.
  • 2.0.Poor

    We arrived at 6pm to be told our room was not ready (check in from 3pm). Given what was supposed to be an upgrade….. the water did not drain from the shower so my daughter said it smelt in the bathroom when she went in the shower. Tried to book a meal in the hotel restaurant, restaurant half empty but told we could not get in until 9.15pm (this was at 6.45 when we asked) Rudely woken by the laundry delivery at 7am. The laundry room was directly below our bedroom. The hotel must be fully aware of this room above the laundry room. It is an absolute disgrace for a client to pay the money I did for the hotel to think it is alright to place anyone in that room, knowing that that persons stay will be disrupted. Furthermore, next morning went for breakfast and the waiter not only could not be bothered to give us a selection of pastries, he gave us three of the same….(it was all table service) he actually slammed the plate down. (Obviously not happy with his job). So the night away was not a very pleasant one to say the least. I had booked this hotel as we were attending the cookery school in the hotel the next morning.

    Susan, 1 night family trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    RECCOMENDED Plenty of pluses . Couple of minuses.

    Great location /concierge greeting, easy check in . All staff were extremely pleasant and polite. Olde world charm oozed class and style that was enhanced with Christmas decorations .We had an executive room with a fantastic deep bath. Although everything was spotlessly clean there were areas of concern, Deep scratch to left hand side of headboard showing different colour wood under the veneer, the cream carpet in the room had Visible stains and plenty of wear not a good look for a 5 star hotel that charges a premium rate. Some tiles in the bathroom had dark mould stains on the grout (only needs bleaching ). When sat in the bath you can see under the basin and the poor finishing off of the tiles and framework supporting the basin.The bath and shower although lovely you have to turn on by getting in the bath and reaching through the shower water fall zone, you get a cold blast when turning it on and have to stand under it whilst finding appropriate temperature. To plug the bath in - because the shower screen is right across the tap and plug access area- some people may have to get in the bath to plug it in and turn it on . Room always seemed dingy due to no central hanging light ( would show more stains on carpet) Spa staff great but IDEALLY MUST BOOK SESSIONS BEFORE YOU GO OR MISS OUT. £6 for a single gin / vodka £12 a double- mixer on top.expensive! Parking limited and £35 a night ! Ate out as restaurant expensive. Truthful review would recommend and will stay again.

    Terrence, 2 night trip, Nov 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful

    Wonderful experience. All staff amazingly friendly and helpful. No snobbery about the hotel, staff or other visitors. Comfy and spacious room with massive bath. Spa lovely but need to book in advance of stay. Breakfast, we had no problems as arrived before 8.50 but then got very busy both mornings with long waits for other guests.

    2 night trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great service great room and nothing to much trouble

    Anthony, 2 night trip, Nov 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great staff

    Hotel was nice. Service was top notch, but the photos online do not match the rooms. Only some are “modern” like the photos the rest are out dated and dark. Given the price difference to the rest of York, if you can’t get a modern room, I would not pay the price.

    Kelly, 3 night trip, Nov 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointed!

    We booked a heritage suite but very disappointed with the view - or no view as was the case. We tried to book in for afternoon tea when we arrived but it was fully booked, we also tried to book into the restaurant for dinner when we arrived which was also fully booked. Very disappointing that no availability is held off for hotel paying guests. Spoilt our dining experience at the hotel. We had to order bar food in 1907 bar. They got the order wrong when we could eventually find something that wasn't also sold out. All in all not a great stay. Bar service in the 1907 bar was also extremely slow.

    Sharon, 1 night trip, Nov 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay at the Grand.

    Thoroughly deserving of every one of its 5 stars. Fabulous hotel. Staff exceptional - particularly the concierge guys. I’ve stayed in a lot of hotels over the years but this is probably the nicest I’ve stayed in in the UK. Bar a wee bit small for the size of the place but that’s my only slight criticism. Within easy walking distance of town and the station. And valet parking. Think I’ll bring my car next time. We’ll definitely be back. Pricey - but you get what you pay for.

    Peigi, 2 night trip with friends, Nov 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal to explore York!

    Loved it. The only thing to improve on is the room temperature which was not regulated as well as it could have been. This is a small point as the location and facilities were 5 star. Thank you

    Steven, 1 night business trip, Nov 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic customer service. Highly recommended.

    The staff at this hotel were wonderful! Every single member of the team was friendly helpful and courteous. This shine through even though we only stayed for one night. At the he end of out stay I lost an item of jewellery and they went out of their way to help find it. Some of the best customer service I’ve ever had. Highly recommended.

    1 night trip, Oct 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Indeed it was Grand

    One of the amazing hotels I’ve stayed in. Initially booked in for one day. Extended by another day to enjoy the luxury

    Mohsin Aiyaz, 1 night family trip, Oct 30, 2021

    Verified Hotels.com guest review

See all 1,191 reviews