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All properties in Ciudad del Carmen, Campeche, Mexico
1 room, 2 adults

Hyatt Place Ciudad Del Carmen

3.5-star3.5 stars
Avenida Isla de Tris, 13, Fraccionamiento Palmira, Ciudad del Carmen, CAM, 24154, Mexico

Art Deco hotel with outdoor pool, near Norte Beach
  • Free buffet breakfast, free WiFi, and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Very pleasant stay, staff was very friendly Jul 18, 2020
  • I only problem I had was finding the hotel. When I clicked on the directions on my…Jul 4, 2020

Hyatt Place Ciudad Del Carmen

from P2,390
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed (Specialty)

What’s around Hyatt Place Ciudad Del Carmen

Landmarks

  • Norte Beach - 25 min walk
  • Laguna de Terminos - 33 min walk
  • Domo del Mar Convention Center - 4.6 mi / 7.4 km
  • Macumba Seafood Market - 4.8 mi / 7.8 km
  • Church of Our Lady of Fatima - 4.9 mi / 7.8 km
  • El Zacatal Bridge - 5.1 mi / 8.2 km
  • Zaragoza Park - 5.5 mi / 8.8 km
  • Our Lady of Carmen Church - 5.5 mi / 8.9 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:30 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Microwave in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1900
  • Conference space size (meters) - 177
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hyatt Place Ciudad Del Carmen’s small print

Also known as

  • Hyatt Place Ciudad Carmen
  • Hyatt Place Ciudad Carmen Ciudad Del Carmen
  • Hyatt Place Ciudad Carmen Hotel
  • Hyatt Place Ciudad Carmen Hotel Ciudad Del Carmen
  • Hyatt Place Ciudad Del Carmen Hotel
  • Hyatt Place Ciudad Del Carmen Ciudad del Carmen
  • Hyatt Place Ciudad Del Carmen Hotel Ciudad del Carmen

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Place Ciudad Del Carmen

  • Does Hyatt Place Ciudad Del Carmen offer free cancellation for a full refund?
    Yes, Hyatt Place Ciudad Del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hyatt Place Ciudad Del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hyatt Place Ciudad Del Carmen?
    Yes, there's free self parking.
  • Is there a pool at Hyatt Place Ciudad Del Carmen?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hyatt Place Ciudad Del Carmen?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hyatt Place Ciudad Del Carmen?
    You can check in from 3:30 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Hyatt Place Ciudad Del Carmen?
    Yes, there's an onsite restaurant. Nearby restaurants include Mahi Sushi Bar (7-min walk), Jangadeiro Frutos Do Mar (12-min walk), and Joes House (2.8 mi).
  • What is there to do at Hyatt Place Ciudad Del Carmen and nearby?
    Hyatt Place Ciudad Del Carmen has an outdoor pool and a 24-hour fitness center.

Recent reviews

Fabulous 8.8 From 193 reviews

Very good 8.0
Call for directions
Was hard to find hotel. Hotel internet directions have it on the other side of town. Quiet stay once i goy there. Nice breaskfast
Dan, us1 night trip
Exceptional 10.0
It was very clean, has good food and it was easy to access.
us1 night family trip
Very good 8.0
Has a nice restaurant, gym and swimming pool which is an asset and breakfast included which is good and have a few options. Good place to stay.
E.L., ca1 night family trip
Good 6.0
Very basic not a lot of seating in the open area ... extra charge for early check in - first time I see this.
Ms, us1 night business trip
Very good 8.0
Good first stay but suggest shuttle service
Wonderful first stay at Hyatt Place Ciudad Del Carmen. The only set back or recommendation is shuttle service to and from Airport. Provided a few of us free shuttle service to airport using local taxi at 6:30 am and the next one is at 10 am. Should be more professional and have an actual Hyatt shuttle bus like other hotels in the area. Fortunately, I only had a carry on and the other guest had languages. Imagine if I had languages, it would fit in the taxi.
Robert, ca1 night business trip
Exceptional 10.0
Excelente
Norma, us2 night family trip
Exceptional 10.0
Comfy desk chair
Easy to book using my Hotels.com app! The couch was comfy and the TV had a wide selection of channels. Didn't notice there was a pool table until I was leaving. Will return to the Hyatt if I ever visit Ciudad del Carmen again.
us2 night business trip
Exceptional 10.0
Staff was great!the Hotel was out of town a bit but well worth staying there.pool was clean ,room was clean , staff was very friendly ...definitely will stay there next trip.
us8 night business trip
Very good 8.0
The Hyatt in C.d.Carmen is OK
This is a basic hotel, with limited lunch & evening meal options. However, what they do offer is OK and the staff are very helpful.
Robert, gb5 night business trip
Exceptional 10.0
Opinion
The hotel it's very good, the area it's not well There are not many options to go out to eat It is far from the offices, downtown and the port
us1 night business trip

Hyatt Place Ciudad Del Carmen