We called to the hotel ahead about the room availability. But we were not informed about the renovation. We decided to book a pool access room. There are renovations every where. We could not swim in the pool. The workers are all around and even sat down on our terrace to the pool. We planned to stay 2 nights but lucky enough, we booked here just 1 night and stay in another hotel which was far better. I sent a mail to Hotel.com with all the pictures and complained, there is no reply. Please consider a refund!!!