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Wellcôme Hotel
Family-friendly hotel with 2 restaurants, near Ayala Center
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- This property is closed from December 15 2020 to March 31 2021 (dates subject to change).
7.4.Good.33 verified Hotels.com guest reviews
It was great....
Mar 24, 2019
it was a nice stay, the staff are friendly. the only complains we have is, its quite far…
Dec 18, 2018
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 68 guestrooms
- Daily housekeeping
- 2 restaurants and 2 bars/lounges
- Outdoor pool
- Rooftop terrace
- Breakfast available
For families
- Free cribs/infant beds
- Children's pool
- Rollaway/extra beds (surcharge)
- Refrigerator
- Private bathroom
- Premium TV channels
What’s around
- In a provincial park
- Ayala Center - 10 min walk
- Fuente Osmena Circle - 24 min walk
- SM City Cebu - 29 min walk
- Cebu Business Park - 10 min walk
- Waterfront Cebu City Casino - 15 min walk
This property is closed from December 15 2020 to March 31 2021 (dates subject to change).
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Double Room
- Studio Suite
- Deluxe Single Room
- Premier Suite
- Deluxe Triple Room
Location
- In a provincial park
- Ayala Center - 10 min walk
- Fuente Osmena Circle - 24 min walk
What’s around
Landmarks
- In a provincial park
- Ayala Center - 10 min walk
- Fuente Osmena Circle - 24 min walk
- SM City Cebu - 29 min walk
- Cebu Business Park - 10 min walk
- Waterfront Cebu City Casino - 15 min walk
- Cebu Doctor's University Hospital - 19 min walk
- Mango Square - 21 min walk
- Heritage of Cebu Monument - 32 min walk
- University of San Carlos - 33 min walk
- Cebu Metropolitan Cathedral - 36 min walk
Getting around
- Mactan - Cebu Intl. Airport (CEB) - 36 min drive
- Free area shuttle
- Free train station pick-up
- Airport shuttle (surcharge)
- Ferry terminal shuttle
- Cruise terminal shuttle (surcharge)
- Free shopping center shuttle
- Beach shuttle (surcharge)
- Casino shuttle (surcharge)
- Theme park shuttle (surcharge)
At a glance
Hotel size
- This hotel has 68 rooms
- This hotel is arranged over 10 floors
Arriving/leaving
- Check-in time starts at 2:00 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of the Philippines) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
- Free train station pick-up*
- Cruise terminal shuttle*
- Ferry terminal shuttle*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking and van parking on site
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 2 restaurants
- 2 bars/lounges
- Coffee shop/café
- Snack bar/deli
- Room service (during limited hours)
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Beach shuttle (surcharge)
- Outdoor pool
- Children's pool
- Fitness facilities
Working away
- 24-hour business center
- Conference space
- Meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2013
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Rooftop terrace
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Telephone accessibility kit
Languages Spoken
- English
- Filipino
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Premium bedding
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 32-inch LED TV
- First-run movies
- Premium TV channels
Stay connected
- Free newspaper
- Free WiFi
- Free local calls
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Dining
The Roof Deck - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Yolee's Resto - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
The Lobby Lounge - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Yolee's Resto - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
The Lobby Lounge - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Small print
Also known as
- Wellcôme
- Wellcôme Hotel Cebu
- Wellcôme Hotel Hotel
- Wellcôme Hotel Hotel Cebu
Optional extras
Rollaway beds are available for PHP 1000.0 per night
Buffet breakfast is offered for an extra charge of PHP 350 for adults and PHP 175 for children (approximately)
Airport shuttle service is offered for an extra charge of PHP 800 per vehicle (one-way, Maximum occupancy 4)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Beach shuttle, casino shuttle, and theme park shuttle service is offered for an extra charge
Policies
Pool access available from 7:00 AM to 10:30 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
Cash deposit: PHP 2000 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Wellcôme Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from December 15 2020 to March 31 2021 (dates subject to change).
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
- Sorry, pets and service animals aren't allowed.
- You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 2 onsite restaurants, featuring alfresco dining and Filipino cuisine. Nearby restaurants include Puso Bistro & Bar (3-min walk), House of Lechon (4-min walk), and La Buona Forchetta (4-min walk).
- Yes, an airport shuttle is available. The charge is PHP 800 per vehicle one-way.
- No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.
- Wellcôme Hotel has 2 bars and an outdoor pool, as well as a fitness center.
7.4.Good.33 verified Hotels.com guest reviews
- 2.0.Poor
Dont stay here
Do yourself a favor and dont stay here. Breakfast buffet is the worst of any place i have stayed. They advertise they have a swimming pool, but fail to mention its for little kids. Its 12 feet X 12 feet, and 2 1/2 feet deep, this is no joke. False advertising. Food here is horrible.
Mickey, 4 night trip, Jul 22, 2018
Verified Expedia guest review
- 8.0.Very good
Room are good and clean,service not so we hope you to improve it,making food take an hour max 1and haft hour just to serve it.but our stay will super gooa and also buffet im breakfast I will you super good!.
Mikkel, 8 night family trip, May 27, 2018
Verified Hotels.com guest review
- 6.0.Good
I have stayed here many times and was great. When I checked in there was no towels . I had to call reception 3 times to get towels.
Colin, 1 night trip, May 26, 2018
Verified Hotels.com guest review
- 8.0.Very good
Near Ayala Mall and House of Lechon. Breakfast mediocre. Staff friendly but have very little knowledge about their surroundings. Rooms, bathrooms in various states. Some better, some worse.
3 night family trip, Nov 15, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great stay near Ayala Mall
The room was comfy. I asked to be transferred to a new room because of a weak wifi signal. It was done swiftly and the staff was helpful. Breakfast was great, very Filipino!
2 night trip, Jul 4, 2019
Verified Hotels.com guest review
- 6.0.Good
Never again
Stay here 2x every year for last 8 years...January 2019 and now april 5th 2019..dirty rooms..bar area..not good..im foreign man..i always tip the same amount of bill..never again since you people automatically add 10% to the bill...better hotels near welcome hotel for same or cheaper price...not eorth staying here...
Gregory, 1 night family trip, Apr 5, 2019
Verified Hotels.com guest review
- 4.0.Fair
Give it a pass
Is time to moves on to a newer hotel Towel too old WiFi slow Front desk staff bad attitude Ask for late checks out , straight answer is NO He never checks or even try Aircon too loud Mini fridge not working My room is 308
LEOW SHEAU, Business trip, Mar 12, 2019
Verified Hotels.com guest review
- 8.0.Very good
Better then most places
Great stay and location. Old dried towels needs replaced. Had small problem with shower water flooding. Great WiFi and staff.
Steven, 3 night trip with friends, Jan 18, 2019
Verified Hotels.com guest review
- 8.0.Very good
Nice hotel very close to Ayala Mall
The Wellcome Hotel is located within a 5 minute walk to Ayala Mall. The Hotel itself is aged but they are renovating and the parts that are renovated are lovely. Rooms are very clean and staff are amazingly helpful. We had a leaking shower which was very bad and they very quickly relocated us to a another room. The breakfast is more than enough and the view from the rooftop bar is beautiful to enjoy at night with a cold beer after shopping all day. Pool is only small but is perfect to cool off in.
3 night trip, Oct 1, 2018
Verified Expedia guest review
- 8.0.Very good
Nice hotel close to shopping centre
Location is ideal for shopping staff very accommodating undergoing some renovations. Only complaint noisey air conditioning in room and had arranged via email fir airport pickup but no one showed up so just caught a taxi which ended up being much cheaper
1 night trip, Sep 19, 2018
Verified Expedia guest review