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All properties in Cebu, Cebu, Central Visayas, Philippines
1 room, 2 adults

Waterfront Cebu City Hotel & Casino, Cebu, Philippines

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Refrigerator
  • Airport transportation
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu, 6000, Philippines

4-star hotel with spa, near Waterfront Cebu City Casino
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Refrigerator
    • Airport transportation
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Location
Great location
Pool
Great pool
Vibe
Decent vibe

Waterfront Cebu City Hotel & Casino, Cebu, Philippines

from P3,629
  • Superior Room
  • Deluxe Room
  • Ambassador Room (With Access to Ambassador Club Lounge)
  • Ambassador Suite (With Access to Ambassador Club Lounge)
  • Executive Suite (With access to Ambassador Club Lounge)
  • Junior Suite

What’s around Waterfront Cebu City Hotel & Casino, Cebu, Philippines

Landmarks

  • In Lahug
  • Ayala Center - 17 min walk
  • SM City Cebu - 31 min walk
  • Fuente Osmena Circle - 35 min walk
  • Waterfront Cebu City Casino - 2 min walk
  • Cebu Business Park - 20 min walk
  • Cebu Doctor's University Hospital - 31 min walk
  • Mango Square - 32 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 33 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 561 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 10 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Casino
  • Health club
  • Steam room
  • Free use of nearby fitness center
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Filipino

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna.

Dining

Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.

Tin Gaw - This restaurant specializes in Chinese cuisine.

Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

La Gondola - This restaurant specializes in Italian cuisine.

Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.

Waterfront Cebu City Hotel & Casino, Cebu, Philippines’s small print

Also known as

  • Waterfront Casino
  • Waterfront Hotel Cebu City
  • Waterfront Cebu City Hotel Casino
  • Waterfront Hotel Casino
  • Waterfront Cebu City Cebu
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  • Waterfront Cebu City Hotel & Casino Hotel
  • Waterfront Cebu City Hotel & Casino Hotel Cebu
  • Waterfront Cebu City
  • Waterfront Cebu City Casino
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  • Waterfront Hotel & Casino
  • Waterfront Hotel & Casino Cebu City
  • Waterfront Cebu City Hotel & Casino Cebu Island
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  • Waterfront Cebu City Hotel Cebu City

Policies

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Children age 5 and younger receive free breakfast.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: PHP 2000 per night

Optional extras

Buffet breakfast is offered for an extra charge of PHP 850 for adults and PHP 425 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Waterfront Cebu City Hotel & Casino, Cebu, Philippines

  • Does Waterfront Cebu City Hotel & Casino offer free cancellation for a full refund?
    Yes, Waterfront Cebu City Hotel & Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Waterfront Cebu City Hotel & Casino?
    Yes, there's free self parking.
  • Is there a pool at Waterfront Cebu City Hotel & Casino?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Waterfront Cebu City Hotel & Casino?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Waterfront Cebu City Hotel & Casino?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Waterfront Cebu City Hotel & Casino?
    Yes, there are 10 onsite restaurants.
  • Is airport shuttle service offered by Waterfront Cebu City Hotel & Casino?
    Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.
  • Is there an onsite casino at Waterfront Cebu City Hotel & Casino?
    Yes, the 37674 square-foot casino features 100 slot machines and 10 gaming tables.

Recent reviews

Very good 8.0 From 831 reviews

Very good 8.0
Bathtub was dirty and shower head not working pro
Julie, ph2 night family trip
Poor 2.0
Worst customer service experience ever
Our stay nearly from beginning to end was a complete disaster. The internet rarely worked, even in the meeting room we booked for business. Our room was uncomfortable and significantly below par for a hotel with this average rating. The elevators were incredibly slow. But the worst part? I was injured during my meal at one of the hotel restaurants (burned due to hot oil getting on me). Though I requested urgent care (something cold for the burn), the servers responded slowly never acknowledging my pain. I couldn't eat the meal due to the burn but when I asked for it to be removed from my check), no one in the restaurant said they could make the decision to remove the charge. Instead, they made us wait a terribly long time while they got the Duty Manager of the hotel who only demanded payment never once offering to help or apologizing. He would not let us leave the restaurant even though our business meeting was early the next morning and it was getting late, threatened to call security on us, and when we insisted on leaving, he followed us through the lobby trying to block us. We offered to pay for everything that had been eaten but he would only focus on the food that hadn't been eaten. He truly could care less about me or my experience and only focused on the tempura and its payment. This left me feeling unsafe.
Jyl, ph4 night business trip
Fair 4.0
Overpriced
We stayed for one night. The lobby is beautiful, but when we came to the room the standard was poor. I know cheaper hotels with better standard. I payed for a room with WiFi, but there was no WiFi. No one in the staff knew how to fix it and they tried to call the manager, but when I asked if the manager knew how to fix the WiFi, they had no answer. We ended up changing room to another floor with equal bad WiFi. I gave up and listened to the tv, which had sound but no image. The morning after we had a nice breakfast.
Tomas, ph1 night family trip
Exceptional 10.0
Short stay
Only stayed a few hours waiting for a flight but was impressed
Hector, ph1 night business trip
Exceptional 10.0
What? No iron? Locked miniref?
My family and I enjoyed our stay in Waterfront Hotel. I like the staff and the comfort of my room and the breakfast buffet. But two important things that ticked us off was about two tiny service details. We stayed there because of a business trip and the iron and iron board is not freely available. I had to wait in line for over a day and we can only use it for 30 minutes when it became available. We had to attend the conference with creased clothes on the first day and morning session the following day. And secondly, why lock the minibar/mini ref?? My initial reaction was ' ang damot naman'....I've been to other nice hotels but this is the first time I have encountered this.
Michelle, ph3 night business trip
Exceptional 10.0
Great place outstanding staff parts of the hotel need updated and some public areas need more detailed cleaning . The food was abundant but not five star. The casino really needs to have better trash control smoking areas rarely cleaned over all good stay I would go back. By the way the best gym I have ever seen in a hotel!!
ronald, ph1 night trip
Good 6.0
itchy beddings
Eddie, ph1 night business trip
Very good 8.0
Above averages
It was a pleasant stay. Staff very friendly. I give it a 4
Emilio, ph4 night romance trip
Very good 8.0
Cant go wrong
You cant go wrong on this hotel. Alot of places to explore at the nearby IT Park.
ph4 night business trip
Exceptional 10.0
Our Second Visit to Cebu.
Business trip, 13-15 March 2019. Hotel was excellent, food was excellent, service was excellent. Our purpose was to visit the US Consulate in the same building. We only left the hotel once to visit a mall for a few hours.
Thomas, ph2 night business trip

Waterfront Cebu City Hotel & Casino, Cebu, Philippines

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