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All properties in Cebu, Cebu, Central Visayas, Philippines

Waterfront Cebu City Hotel & Casino

4-star hotel with spa, near Waterfront Cebu City Casino

  • Free WiFi and free parking
From
P2,526

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 105.
1 / 105Pool
8.0.Very good.
  • Valet parking, while leaving the hotel, I had to wait more than thirty minutes to get my…

    Jan 16, 2020

  • Excellent!

    Sep 21, 2019

See all 521 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Dining options
Shopping
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 561 guestrooms
  • Daily housekeeping
  • Casino
  • 10 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Lahug
  • Ayala Center - 17 min walk
  • SM City Cebu - 31 min walk
  • Fuente Osmena Circle - 35 min walk
  • Waterfront Cebu City Casino - 2 min walk
  • Cebu Business Park - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Ambassador Room (With Access to Ambassador Club Lounge)
  • Ambassador Suite (With Access to Ambassador Club Lounge)
  • Executive Suite (With access to Ambassador Club Lounge)
  • Junior Suite

Location

  • In Lahug
  • Ayala Center - 17 min walk
  • SM City Cebu - 31 min walk

What’s around

Landmarks

  • In Lahug
  • Ayala Center - 17 min walk
  • SM City Cebu - 31 min walk
  • Fuente Osmena Circle - 35 min walk
  • Waterfront Cebu City Casino - 2 min walk
  • Cebu Business Park - 20 min walk
  • Cebu Doctor's University Hospital - 31 min walk
  • Mango Square - 32 min walk
  • Philippines Taoist Temple - 37 min walk
  • Heritage of Cebu Monument - 42 min walk
  • University of San Carlos - 43 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 31 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 561 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 10 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Casino
  • Health club
  • Steam room
  • Free use of nearby fitness center
  • Sauna

Working away

  • Business center
  • Conference space
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna.

Dining

Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.

Tin Gaw - This restaurant specializes in Chinese cuisine.

Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

La Gondola - This restaurant specializes in Italian cuisine.

Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.

Small print

Also known as

  • Waterfront Casino
  • Waterfront Hotel Cebu City
  • Waterfront Cebu City Hotel Casino
  • Waterfront Hotel Casino
  • Waterfront Cebu City Cebu
  • Waterfront Cebu City Hotel & Casino Cebu
  • Waterfront Cebu City Hotel & Casino Hotel
  • Waterfront Cebu City Hotel & Casino Hotel Cebu
  • Waterfront Cebu City
  • Waterfront Cebu City Casino
  • Waterfront Cebu City Hotel & Casino
  • Waterfront Hotel & Casino
  • Waterfront Hotel & Casino Cebu City
  • Waterfront Cebu City Hotel & Casino Cebu Island
  • Waterfront Cebu City Hotel And Casino
  • Waterfront Cebu City Hotel Cebu City

Optional extras

Buffet breakfast is offered for an extra charge of PHP 850 for adults and PHP 425 for children (approximately)

Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)

Policies

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: PHP 2000 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Waterfront Cebu City Hotel & Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 10 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Soho Park (4-min walk), Casa Verde (5-min walk), and Barikata Ramen Bar (5-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.
  • Yes, the 37674 square-foot casino features 100 slot machines and 10 gaming tables.
  • Waterfront Cebu City Hotel & Casino has a casino, a spa, and an outdoor pool, as well as a steam room and a garden.
8.0.Very good.
  • 8.0.Very good

    Bathtub was dirty and shower head not working pro

    Julie, 2 night family trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Overpriced

    We stayed for one night. The lobby is beautiful, but when we came to the room the standard was poor. I know cheaper hotels with better standard. I payed for a room with WiFi, but there was no WiFi. No one in the staff knew how to fix it and they tried to call the manager, but when I asked if the manager knew how to fix the WiFi, they had no answer. We ended up changing room to another floor with equal bad WiFi. I gave up and listened to the tv, which had sound but no image. The morning after we had a nice breakfast.

    Tomas, 1 night family trip, Jul 31, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst customer service experience ever

    Our stay nearly from beginning to end was a complete disaster. The internet rarely worked, even in the meeting room we booked for business. Our room was uncomfortable and significantly below par for a hotel with this average rating. The elevators were incredibly slow. But the worst part? I was injured during my meal at one of the hotel restaurants (burned due to hot oil getting on me). Though I requested urgent care (something cold for the burn), the servers responded slowly never acknowledging my pain. I couldn't eat the meal due to the burn but when I asked for it to be removed from my check), no one in the restaurant said they could make the decision to remove the charge. Instead, they made us wait a terribly long time while they got the Duty Manager of the hotel who only demanded payment never once offering to help or apologizing. He would not let us leave the restaurant even though our business meeting was early the next morning and it was getting late, threatened to call security on us, and when we insisted on leaving, he followed us through the lobby trying to block us. We offered to pay for everything that had been eaten but he would only focus on the food that hadn't been eaten. He truly could care less about me or my experience and only focused on the tempura and its payment. This left me feeling unsafe.

    Jyl, 4 night business trip, Jul 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Staff service excellent

    1 night romance trip, Jul 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Short stay

    Only stayed a few hours waiting for a flight but was impressed

    Hector, 1 night business trip, Jun 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    What? No iron? Locked miniref?

    My family and I enjoyed our stay in Waterfront Hotel. I like the staff and the comfort of my room and the breakfast buffet. But two important things that ticked us off was about two tiny service details. We stayed there because of a business trip and the iron and iron board is not freely available. I had to wait in line for over a day and we can only use it for 30 minutes when it became available. We had to attend the conference with creased clothes on the first day and morning session the following day. And secondly, why lock the minibar/mini ref?? My initial reaction was ' ang damot naman'....I've been to other nice hotels but this is the first time I have encountered this.

    Michelle, 3 night business trip, May 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    There aren't many decent hotels, ie. 4-star, in the City, but this one is a bit minimalistic on room amenities and lacks any luxury touches. Otherwise it's good value for the money for sure.

    1 night romance trip, May 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place outstanding staff parts of the hotel need updated and some public areas need more detailed cleaning . The food was abundant but not five star. The casino really needs to have better trash control smoking areas rarely cleaned over all good stay I would go back. By the way the best gym I have ever seen in a hotel!!

    ronald, 1 night trip, May 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Parking expensive

    1 night business trip, May 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    itchy beddings

    Eddie, 1 night business trip, Apr 23, 2019

    Verified Hotels.com guest review

See all 521 reviews