Marco Polo Plaza Cebu

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Overview of Marco Polo Plaza Cebu

Marco Polo Plaza Cebu

4-star property
Mountain hotel in Lahug with 3 restaurants and outdoor pool

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P 2,014
Price available on 11/4/22
Map
Cebu Veterans Drive, Nivel Hills, Apas, Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Lahug
  • SM City Cebu - 15 min drive
  • SM Seaside City Cebu - 26 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Marco Polo Plaza Cebu

4-star eco-friendly hotel in the heart of Lahug
Take advantage of a roundtrip airport shuttle, a poolside bar, and a terrace at Marco Polo Plaza Cebu. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature al fresco dining and a poolside location. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Breakfast (surcharge), an area shuttle, and a front desk safe
  • Free newspapers, massage treatment rooms, and a banquet hall
  • Guest reviews speak well of the breakfast, pool, and helpful staff
Room features
All guestrooms at Marco Polo Plaza Cebu feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 43-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 329 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.
BLU Bar & Grill - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
El Viento - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Onsite venue #4 - lobby lounge.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: PHP 2000.00 per day

Optional extras

  • Breakfast costs between PHP 350.00 and PHP 950 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 3000 per vehicle (one-way, maximum occupancy 6)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Marco Polo Cebu Plaza
Marco Polo Hotel Cebu Plaza
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu Island/Cebu City
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu Island/Cebu City
co Polo Plaza Cebu Cebu Cebu
Marco Polo Plaza Cebu Cebu
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Hotel Cebu

Frequently asked questions

Does Marco Polo Plaza Cebu offer free cancellation for a full refund?
Yes, Marco Polo Plaza Cebu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marco Polo Plaza Cebu?
As of October 4, 2022, prices found for a 1-night stay for 2 adults at Marco Polo Plaza Cebu on November 4, 2022 start from P 2,014, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marco Polo Plaza Cebu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Marco Polo Plaza Cebu?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Marco Polo Plaza Cebu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Marco Polo Plaza Cebu?
Yes, there's free self parking.
Is airport shuttle service offered by Marco Polo Plaza Cebu?
Yes, an airport shuttle is available. The charge is PHP 3000 per vehicle one-way.
What are the check-in and check-out times at Marco Polo Plaza Cebu?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Marco Polo Plaza Cebu?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (8-min drive) is nearby.
What is there to do at Marco Polo Plaza Cebu and nearby?
Marco Polo Plaza Cebu has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Marco Polo Plaza Cebu?
Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change).
What's the area around Marco Polo Plaza Cebu like?
Marco Polo Plaza Cebu puts you in Lahug, in the heart of Cebu. Popular attractions include Waterfront Cebu City Casino, which is 8 minutes away by car. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Housekeeping service was very slow. I got delayed for my morning meeting as the iron and iron board was not delivered for almost an hour after my request. I had requested 3-4 times during this one hour, but they were not coming with my requirements. Hope they will improve on services. Otherwise a very good hotel overall!!
Deepak, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New expat
I tip the staff and I get great service! Food is a somewhat expensive for the buffet. The Penthouse food is awesome and a good value but you have to ask about it and only 1/2 the elevators will take you there. Bartenders now ask are you ready for "another one" before your drink is finished instead of 5 minutes after.
James, 7-night trip
Verified Hotels.com guest review

6/10 Good

The hotel staff were very nice and friendly. My room could be cleaner since there were ants. Location is a bit far and transportation options are limited.
Sarah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mask are required and some staff will try to enforce yet mask usage is not consistence even with working staff. Seems very hypocritical.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KEN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

None, maybe the few but this hotel is over if they don't do any renovation
BO BING PETER, 3-night trip
Verified Expedia guest review

8/10 Very Good

Kim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect. Good food. Great service. Friendly. No complaints
Alan, 2-night family trip
Verified Expedia guest review