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The Caribbean Sun Apart Suites

3.0 star property
City-center hotel within walking distance of Playa del Carmen Maritime Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Caribbean Sun Apart Suites

Terrace/patio
Point of interest
Point of interest
Point of interest
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Free breakfast
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool access
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Free beach club nearby
  • Terrace
  • Air conditioning
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Television
  • Terrace
The price is P3,222
P3,994 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Apartment (6)

In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (6)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Apartment (Econo Xtudio)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Apartment (Econo Xtudio)

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Xtudio Balcony Breakfast Included

In-room safe, desk, blackout drapes, iron/ironing board

Xtudio Balcony Breakfast Included

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Comfort Apartment, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment (4)

In-room safe, desk, blackout drapes, iron/ironing board

Family Apartment (4)

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Ceiling fan
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hotel Maya Turquesa - Playa del Carmen

Pool
Free breakfast
Free WiFi
Restaurant
6.8 out of 10, (281)
The price is P8,558
P10,450 total
includes taxes & fees
Jan 4 - January 5, 2025
Hotel Maya Turquesa - Playa del Carmen
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About the neighborhood

Map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 6 min walk - 0.5 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪La Vagabunda Centro - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬1 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬3 min walk

About this property

The Caribbean Sun Apart Suites

The Caribbean Sun Apart Suites features a rooftop terrace and puts you just steps from Quinta Avenida. Free perks include WiFi and continental breakfast daily between 7:00 AM and 11:30 AM. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are within just a 10-minute walk.

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; go to: [5ta. Av. esquina con Calle 6 Nte.]
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • This property's beach club is 600 yards (550 meters) away.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach club nearby
  • Beach nearby
  • Access to nearby outdoor pool

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach umbrellas

Facilities

  • Rooftop terrace

Accessibility

  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 3 stairs to reach property

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Cleaning supplies

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

Frequently asked questions

Does The Caribbean Sun Apart Suites offer free cancellation for a full refund?
Yes, The Caribbean Sun Apart Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Caribbean Sun Apart Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Caribbean Sun Apart Suites?
Sorry, there's no onsite parking at The Caribbean Sun Apart Suites.
What are the check-in and check-out times at The Caribbean Sun Apart Suites?
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Caribbean Sun Apart Suites?
No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.
What is there to do at The Caribbean Sun Apart Suites and nearby?
The Caribbean Sun Apart Suites has beach cabanas and access to a nearby outdoor pool.
Does The Caribbean Sun Apart Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around The Caribbean Sun Apart Suites like?
The Caribbean Sun Apart Suites is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Maritime Terminal.

The Caribbean Sun Apart Suites Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Scam - horrible
WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Abraham, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff: friendly, kind Neat and tidy room
Phuong, 2-night trip
Verified Expedia guest review

2/10 Poor

Alexander, 1-night trip
Verified Expedia guest review

6/10 Good

It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Karina, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
BISMA, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The room was fine and great location but we were out all the time.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Noisy at night time, very loud from next door techno "music"
Teresa, 26-night trip
Verified Expedia guest review

10/10 Exceptional

It was a good place for the money
syed, 4-night trip
Verified Expedia guest review

6/10 Good

The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Amanda, 6-night family trip
Verified Expedia guest review

2/10 Poor

Andre, 17-night trip
Verified Expedia guest review

6/10 Good

super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
DAVID, 5-night family trip
Verified Expedia guest review

6/10 Good

Laud, next to a night club
Waldemar, 1-night trip
Verified Expedia guest review

8/10 Very Good

It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff. Spanish-speaking but very nice.
Jamie, 4-night romance trip
Verified Expedia guest review

6/10 Good

Tough to get keys, difficult to locate staff but great location and large rooms
Clifford, 5-night trip
Verified Expedia guest review

2/10 Poor

Carl, 1-night trip
Verified Expedia guest review

2/10 Poor

Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.
Verified Travelocity guest review

8/10 Very Good

Nice place
Ana, 4-night romance trip
Verified Travelocity guest review

8/10 Very Good

Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Carlos, 4-night trip
Verified Expedia guest review

2/10 Poor

Not same pictures
There was no WIFI and no hot water
Daniel, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Beware - right next to a 2nd story club - super super loud, walls shaking loud. You will get no sleep there. no internet, poor cooling in bedroom, otherwise ok. There are no refunds here, make sure you read the small print. I had to move for peace of mind and lost 5 days rental fees, they didn't offer an alternative even though they own mlultple locations. Expedia was no help in resolving this. Photos make this place look better than it is.
Orlando V, 7-night trip
Verified Expedia guest review

6/10 Good

Great location on 5th Ave - easy walking distance to shops and restaurants. The unit is very noisy at night and feels like you are going to sleep inside a nightclub The direction to check-in was not clear and we needed help from the store below on where to go.
Krista, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing, they really made a big impact on our stay. They are very helpful and available 24/7. Emmanuel went above and beyond to help us. The room is really nice with a great view, close to the main bars and a walk to the beach. Would definitely recommend to anyone and would book with them again if we ever go back to Playa del Carmen.
Andres Jesus, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a good area very centric
Arturo, 6-night family trip
Verified Expedia guest review

6/10 Good

Terrible Check In
The apartment itself was great, perfect location and affordable. However, we the games they tried to pull at check in were a terrible way to start my vacation. When we arrived for check in, we were told that they didn’t have rooms for the night. And, that out of my 6 night stay, they only had rooms for 3 of those nights. The woman at the desk “claimed” to not speak any English and when I called Hotels.com to help, they said they could not get ahold of the hotel (even though I was standing in front of the receptionist at that exact moment) and that they would charge me a fee to cancel the reservation. WHAT?! The only reason my problem got solved is because I put together all the Spanish I had from high school, got real and gave the receptionist some raw New York attitude. Plus my 6’7” boyfriend stepped in to assist. We told her we made a reservation and that she needed to honor it, and that were not sleeping on the street. Period. All of a sudden, she figured it out and we had a room. It’s a shame I had to turn up on vacation. But of course, everything else was smooth after that.
6-night trip
Verified Hotels.com guest review