Finding the hotel from the nearest train station was easy enough, even with the Christmas markets in full swing on a very rainy day. Check in was simple, and quick. The elevator buttons were a bit finicky, but fine. Some labels for what floor was the lobby would have been good. We dropped our bags and headed right out to the market. When we returned a few hours later, we noticed that the bathroom was a bit dirty. There was either blood or feces on the wall next to the toilet. Once we noticed that, we started to notice other things not quite clean (desk, shelves, walls, sheets had stains). It was late, and we didn’t feel like messing around with calling anyone. If we were staying more than one night I would have called the front desk and asked them to fix it. The location was amazing for the Christmas market, the staff we interacted with were nice. The unclean condition of the room soured our thoughts on this hotel though.