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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Plaza Playa

3-star hotel within walking distance of Nuestra Senora del Carmen Catholic Church

  • Free WiFi and free parking
From
P1,209

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  • Hotel Plaza Playa
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Hotel Plaza Playa. Image 1 of 19.
1 / 19Hotel Plaza Playa
8.6.Fabulous.
  • Great price and friendly staff. The room was simple and clean.

    Jun 13, 2020

  • This room was a great deal for the $30US a night!! I'd stay here again. Clean, location…

    Feb 21, 2020

See all 43 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Shopping
Dining options
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 34 guestrooms
  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Elevator
  • Minibar
  • Cable TV service

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Triple Room
  • Family Room

Location

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk
  • Plaza Las Americas - 35 min walk
  • Punta Esmeralda Beach - 40 min walk
  • Playacar Golf Club - 44 min walk
  • Quinta Alegría Shopping Mall - 8 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Plaza Playa
  • Hotel Plaza Playa Playa del Carmen
  • Hotel Plaza Playa Hotel Playa del Carmen
  • Hotel Plaza Playa Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Plaza Playa Playa del Carmen
  • Plaza Playa Playa del Carmen
  • Plaza Playa
  • Hotel Plaza Playa Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Plaza Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 2 AM. Check-out time is noon.
  • Yes. Nearby restaurants include PapaCharly (4-min walk), cafe orange (5-min walk), and Don Sirloin (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Close to shopping and great restaurants! Extremely friendly and accommodating staff!

    1 night trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Weary traveler finds comfortable accommodations p

    The staff was very friendly and helpful. The room was clean and modern and decor. The hotel was in the middle of businesses, however there were several restaurants to choose from.

    Barbara, 3 night trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I’ll be back.

    Awesome little new hotel. Just a couple blocks from 5ta Avenida. Super clean! Staff was friendly and helpful. And the price was super cheap.

    Rafael, 1 night family trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is good staff are nice close to many good restaurants and supermarket

    2 night trip, Feb 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    .

    Met expectations

    Donald, 1 night romance trip, Jan 17, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    This place is a bit over-priced. the condition is tolerable but only with very basic accommodations, facilities are old and sometimes crappy. staff were OK, but very slow processing requests, which is actually common in this country. the hotel is next to some warehouse facility and very noisy in the evening. It's quite far from shopping street. overall, not recommended.

    1 night trip, Jan 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    This place is a bit over-priced. the condition is tolerable, but very old and sometimes crappy. the room only has very basic accommodations and nothing fancy at all.

    1 night trip, Jan 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    the hotel is good, it has spacious and nice rooms, the beds are comfortable, it is always very clean and the staff is very friendly, it is well located if you need restaurants nearby and walk to the 5th avenue. The bad , the pillows are not good, the toilet is damaged a day and a half, the water goes constantly, and we were 3 days without wifi. there is also a market place in front that do not let sleep because they start at 3 in the morning, it would be good to install double windows that do not let the noise pass.

    9 night family trip, Dec 25, 2018

    Verified Expedia guest review

  • 8.0.Very good

    If you are looking for a budget hotel, a simple clean, and safe place to sleep, and will be out during the day, this is a place to stay. Close to the city center and shopping mall. Staff is very friendly. I stayed in a room facing the street and it was really loud during the night, the hotel staff was willing to meet my request of changing to a quieter room without extra charge, appreciate that. I was stayed here for 3 night as the place closes to the Xplor and Xcarte park. I would recommend it.

    Amy, 3 night family trip, Dec 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A budget friendly property. Very clean and attentive staff. The location is perfect if you are planning on taking the ADO.

    1 night family trip, Nov 20, 2018

    Verified Orbitz guest review

See all 43 reviews