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Hotel Mundo Maya Palenque

4.5 star property
Luxury hotel in Palenque with 2 outdoor pools and restaurant

Choose dates to view prices

Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Lobby sitting area
Premium bedding, down comforters, in-room safe, desk
Restaurant
Bicycling
Hotel Mundo Maya Palenque is a great choice for a stay in Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a health club.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • Spa services
  • Area shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace

For families (6)

  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Balcony, Garden View

Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down comforters, in-room safe, desk

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

Exterior

HOTEL MAYA PALENQUE

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 162 reviews
HOTEL MAYA PALENQUE
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About the neighborhood

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • El Panchán - 10 min drive - 5.4 km
  • Museo de Sitio Palenque - 18 min drive - 4.0 km
  • Palenque Archaeological Zone - 19 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪Old Tiger - ‬6 min drive
  • ‪La foresta - ‬7 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Hotel Mundo Maya Palenque is a great choice for a stay in Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Train station shuttle from 7:00 AM to 5:00 PM*
DONE

Offsite

    • Area shuttle within 15 kilometers*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Pool table
  • Foosball
  • Table tennis
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2024
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 63
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 300 to 700 for adults, and MXN 300 to 700 for children
  • Area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

Is there a pool at Hotel Mundo Maya Palenque?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Mundo Maya Palenque?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Palenque?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Mundo Maya Palenque?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Mundo Maya Palenque and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and spa services. Hotel Mundo Maya Palenque also has a garden.

Are there restaurants at or near Hotel Mundo Maya Palenque?

Yes, there's an onsite restaurant.

Does Hotel Mundo Maya Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Mundo Maya Palenque like?

Hotel Mundo Maya Palenque is located a short 13-minute walk from Palenque National Park.

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Reviews

Hotel Mundo Maya Palenque Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.2

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities

Reviews

10/10 Exceptional

La habitación de primera! El personal también muy atentos y muy amables
Jean C., 2-night trip

10/10 Exceptional

La habitación impecable y el personal de primera atentos y muy amables
Jean Claude, 2-night trip

10/10 Exceptional

El personal muy amable y atento El cuarto muy bueno!
Jean Claude, 2-night trip

10/10 Exceptional

Todo muy bonito
Gibran, 2-night trip

10/10 Exceptional

Excelente
Ignacio, 1-night trip

6/10 Good

Si
Jirge, 2-night trip

10/10 Exceptional

.

.
Roberto, 1-night trip

10/10 Exceptional

Todo excelente
evelin, 1-night trip

6/10 Good

El servicio del restaurant pésimo, tardan mucho en servir y la comida sin sabor, tienen mucho que mejorar en esta área. En el área de la alberca llevas tu vaso térmico con alguna bebida y te amenzan los meseros con enviarte a la guardia nacional, argumentan que el hotel es de ellos y por eso lo hacen segun, al momento de llegar a la arberca nadie se te acerca para ofrecerte el servicio, la michelada es pésima. El agua de la alberca esta demasiado caliente que no se pude disfrutar. No hay donce conectar celular en las areas de camastros solo en el baño de la alberca. No hay amenidades en el hotel solo te ofrecen si quieres jugar en una mesa de ping pong y una mesa de billar. La atención de los operadores de los carritos de golf que trasladan del estacionamiento al hotel son muy atentos al igual que los oficiales de la guardia nacional que estan en el looby.
CARLOS RUBEN, 2-night trip

10/10 Exceptional

Más calidad en el área de restaurante, con respecto a los alimentos deben contratar un mejor chef, el hotel está muy bonito, todo lo demás 10 de 10
Ana Gabriela, 1-night trip

10/10 Exceptional

nos gustó mucho el hotel , si regresaremos pronto!! buen servicio y personal amable
1-night trip

10/10 Exceptional

Muy bonito, solo que falló la luz pero rápido lo arreglaron
Carlos Mario, 1-night trip

10/10 Exceptional

todo bien
Kenia Isabel, 1-night trip

10/10 Exceptional

TODO EXCELENTE
Mario Alberto, 2-night trip

10/10 Exceptional

Muy bien. Solo falta un poco más de personal
alfredo Ulixes, 1-night trip

10/10 Exceptional

Habitaciones agradables y cómodas. Buen trato de los empleados.
Karla, 1-night trip

8/10 Very good

Ambiente tranquilo

Ambiente tranquilo, habitación limpia y cómoda, personal agradable.
Patricia del Carmen, 1-night trip

8/10 Very good

El lugar muy bonito, pero en el restaurante me estaban cobrando la cuenta de otro cliente, tengan cuidado además de que el platillo llegó incompleto y me hicieron un cobro de 1,000 extras porque se manchó un poco la almohada por el tinte del cabello que llega a quedar, se me hizo excesivo, para que no se pinten el cabello cerca de la fecha de sus vacaciones, sin detalles que en este tipo de hoteles no deberían suceder
Alma Eréndira, 3-night trip

10/10 Exceptional

Excelente estadía! Lo recomiendo ampliamente
Estrella, 1-night trip

10/10 Exceptional

Es una construcción nueva. El restaurante podría mejorar.
Carlos, 2-night trip

10/10 Exceptional

Nuevo y muy comodo
Agustin, 1-night trip

10/10 Exceptional

La atención del personal es muy buena, son amables y accesibles.
Liliana, 2-night trip

8/10 Very good

Todo muy bonito y tranquilo
Ana karen, 1-night trip

10/10 Exceptional

Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Doris, 1-night trip

10/10 Exceptional

Bonito hotel nuevo. Buenos servicios
FAUSTO ADBEEL CAMARGO, 1-night trip