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Diamond Suites and Residences

3.0 star property
Central hotel with outdoor pool, connected to a shopping center, near SM City Cebu

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Diamond Suites and Residences

Photo gallery for Diamond Suites and Residences

Outdoor pool
Property entrance
Premium bedding, down comforters, memory foam beds, minibar
Breakfast, lunch, dinner served; alfresco dining
Reception

Overview of Diamond Suites and Residences

7.2 out of 10 Good
7.2/10 Good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
No. 8 Apitong, Corner of Escario Street, Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Front-desk safe
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

View all photos for Premium Single Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Single Room

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • Heart of Cebu
  • SM City Cebu - 27 min walk
  • Waterfront Cebu City Casino - 2 min drive
  • Osmeña Fountain Circle - 3 min drive
  • Magellan's Cross - 6 min drive
  • SM Seaside City Cebu - 8 min drive
  • Cebu Ocean Park - 10 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Red House Taiwan Shabu-Shabu - 1 min walk
  • Bean Date - 2 min walk
  • Banana Pancake Trail - 3 min walk
  • Sinangag Station - 1 min walk
  • Misfits Cafe - 3 min walk
Map

About this property

Diamond Suites and Residences

Placing you 1.4 mi (2.3 km) from SM City Cebu and 4 mi (6.5 km) from SM Seaside City Cebu, Diamond Suites and Residences offers an airport shuttle (available 24 hours) for PHP 1350 per vehicle. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 6:00 AM - 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: PHP 1000 per accommodation, per day

Optional extras

  • To-go breakfast is offered for an extra charge of approximately PHP 400 for adults and PHP 400 for children
  • Airport shuttle service is offered for an extra charge of PHP 1350 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of PHP 1000 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 1000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1000.0 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences
Diamond Suites Residences
Diamond Suites Residences Cebu

Frequently asked questions

Does Diamond Suites and Residences offer free cancellation for a full refund?
Yes, Diamond Suites and Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Diamond Suites and Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Diamond Suites and Residences?
Yes, there's an outdoor pool.
Are pets allowed at Diamond Suites and Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Diamond Suites and Residences?
Yes, there's free self parking.
Is airport shuttle service offered by Diamond Suites and Residences?
Yes, an airport shuttle is available. The charge is PHP 1350 per vehicle one way.
What are the check-in and check-out times at Diamond Suites and Residences?
You can check in from 6:00 AM - 10:00 PM. There's a charge of PHP 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 1000 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Diamond Suites and Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Diamond Suites and Residences and nearby?
Diamond Suites and Residences has an outdoor pool and a fitness center.
Are there restaurants at or near Diamond Suites and Residences?
Yes, there's an onsite restaurant that offers alfresco dining.
What's the area around Diamond Suites and Residences like?
Diamond Suites and Residences is in the heart of Cebu, a short 9-minute walk from Cebu Business Park and 13 minutes' walk from Waterfront Cebu City Casino.

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very Good

Caridad Sonia Jane, 1-night trip
Verified Expedia guest review

8/10 Very Good

It’s fine
Lurelyn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Weneline, 1-night trip
Verified Expedia guest review

8/10 Very Good

nice stay. but no cable tv during the day of stay
Clark, 1-night trip
Verified Expedia guest review

4/10 Fair

Brigido, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This place is terrible. Dirty and nothing like pictured. Dont get ripped off.
3-night family trip
Verified Orbitz guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Booked because of price and Pool
Was not informed pool was under repair. One reason I booked here
Peter, 4-night trip
Verified Hotels.com guest review

4/10 Fair

This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stephen, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Larry, 4-night trip
Verified Hotels.com guest review