Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Palo Alto, California, United States of America
1 room, 2 adults

Hotel Keen, Palo Alto, United States of America

2.5-star2.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
425 High Street, Palo Alto, CA, 94301-1621, United States of America

Art Deco hotel with bar/lounge, near Stanford University
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Bar
Bar is awesome
Room
Room needs to be improved
Comfort
More comfort would be nice

Hotel Keen, Palo Alto, United States of America

from P5,534
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed

What’s around Hotel Keen, Palo Alto, United States of America

Landmarks

  • In University South
  • Stanford University - 25 min walk
  • Stanford University Medical Center - 29 min walk
  • Stanford Theatre - 3 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 12 min walk
  • Cantor Arts Center - 19 min walk
  • Rodin Sculpture Garden - 20 min walk

Getting around

  • San Francisco Intl. Airport (SFO) - 29 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 21 min drive
  • Palo Alto, CA (PAO-Santa Clara County) - 12 min drive
  • San Carlos, CA (SQL) - 17 min drive
  • Oakland Intl. Airport (OAK) - 41 min drive
  • Hayward, CA (HWD-Hayward Executive) - 28 min drive
  • Palo Alto Station - 4 min walk
  • Menlo Park Station - 26 min walk
  • California Ave Station - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Turndown service
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel Keen, Palo Alto, United States of America’s small print

Also known as

  • Hotel Keen
  • Hotel Keen Hotel Palo Alto
  • Hotel Keen Palo Alto
  • Keen Hotel
  • Keen Palo Alto
  • Hotel Keen Hotel
  • Hotel Keen Palo Alto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Keen, Palo Alto, United States of America

  • Are pets allowed at Hotel Keen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Keen?
    You can check in from 3 PM to 2:00 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel Keen?
    Yes. Nearby restaurants include Lemonade (1-min walk), Tea For (1-min walk), and Darbar Indian Cuisine (1-min walk).

Recent reviews

Good 7.8 From 124 reviews

Good 6.0
Only the queen bed for all rooms. The front desk staff is not patient and not friendly.
xiaoli, us1 night family trip
Good 6.0
Don't expect any hospitality from the front desk
Male receptionist at the front desk speaks with a monotone and won't even greet or look at you. Rushes through his script at high speed and just wants to get you out of his way.
jp5 night business trip
Very good 8.0
The hotel location is great, close to restaurants, main street and 2 minutes walking from the train station. It's a small hotel, with small rooms, enough if you are just on a quick business trip and not planning to spend any time in the hotel apart from sleeping. The room was very clean but with almost no storage to keep my clothes. Breakfast was ok if you wake up early (6am) otherwise the breakfast space is that small (literally 2 small tables) that you won't have much space. For me it was perfect as I woke up at 6am and had breakfast alone with all the fresh food and coffee ready just for me ;-)
Marcos, gb4 night business trip
Fair 4.0
Bad customer service
As soon as I arrived the person at the front desk was extremely rude to me her name is Des. She would not allow me to use the restroom until it was checkin time. I told her i just drove 6 hours and would appreciate using the restooom, she declined it. Then she gave me a terible time about parking. It was a nightmare. My son attends Stanford. I was visiting him and needed to hurry to go to his presentation, she did everything in her power to delay me and make thigs difficult.
Leticia, us2 night family trip
Very good 8.0
My only complaint is that parking is challenging. Otherwise my stay was quite nice.
Miki, us1 night trip
Very good 8.0
Central Location Near Stanford
Small and clean room, it was fine for my daughter and I but only stayed for one night. It’s perfect for two people who are there to visit Stanford Campus.
Marielena, us1 night family trip
Very good 8.0
Just a quick getaway
My wife and I did a quick overnighter. The hotel was small and the room was small. It was very adequate for the two of us for the night but any longer would be much too cramped.
Steve, us1 night romance trip
Poor 2.0
Horrible Hotel
Right adjacent to a club called "the patio." So expect noise all night. The room is the size of a shoe box, and the check in takes forever. Beds are also super uncomfotable.
Adam, us2 night trip
Very good 8.0
Very good value. Enjoyable and very European feel to the hotel. Desk space in room was a bit small to work.
us3 night business trip
Fair 4.0
Has potential, but has gone down hill
Hotel Keen is ok. I've stayed there a couple of times, but this last time there were issues. The room was not particularly clean, and there wasn't even toilet paper in the room when I arrived. The breakfast was not particularly well-stocked, and the tea water was cold. I recommend looking elsewhere, which is unfortunate because the location is quite convenient.
us2 night business trip

Hotel Keen, Palo Alto, United States of America

Is the description of this property not correct? Tell us