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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Maya Turquesa- 50 Metros 5TH AV

Hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
P1,051

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6.8.Good.
  • Hotel is in very bad shape no sense of security at night the door lock is a very…

    Sep 20, 2020

  • Great stay except for the music playing from the Restaurant next door. It woke me up from…

    Aug 31, 2020

See all 43 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 30 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace

For families

  • Children's pool
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach Club - 11 min walk
  • Nuestra Senora del Carmen Catholic Church - 4 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Standard Double Room
  • Junior Suite
  • Standard Room, 1 Queen Bed
  • Suite
  • Standard Studio
  • Standard Studio Suite
  • Studio Suite
  • Family Triple Room

Location

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 4 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach Club - 11 min walk
  • Nuestra Senora del Carmen Catholic Church - 4 min walk
  • Playacar Golf Club - 33 min walk
  • Punta Esmeralda Beach - 43 min walk
  • Plaza Las Americas - 45 min walk
  • 3D Museum of Wonders - 1 min walk
  • Central Square - 2 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (MXN 50 per day)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Free reception
  • Barbecue grills
  • Hosted evening meal daily (surcharge)

Things to do

  • Outdoor pool
  • Children's pool
  • Spa tub

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

EPAZZOTE COMIDA MEXICANA - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Maya Turquesa
  • Hotel Maya Turquesa
  • Maya Turquesa 50 Metros 5th Av
  • Hotel Maya Turquesa- 50 Metros 5TH AV Hotel
  • Hotel Maya Turquesa- 50 Metros 5TH AV Playa del Carmen
  • Hotel Maya Turquesa- 50 Metros 5TH AV Hotel Playa del Carmen
  • Hotel Maya Turquesa Playa del Carmen
  • Maya Turquesa
  • Maya Turquesa Playa del Carmen
  • Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
  • Maya Turquesa Playa l Carmen

Optional extras

Uncovered self parking costs MXN 50 per day

Continental breakfast is offered for an extra charge of MXN 110 for adults and MXN 70 for children (approximately)

Hosted evening meal costs MXN 150

Policies

Noise-free guestrooms cannot be guaranteed.

Pool access available from 9 AM to 10 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Maya Turquesa- 50 Metros 5TH AV does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 50 per day.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 10 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, EPAZZOTE COMIDA MEXICANA offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Bovino's (3-min walk), Kaxapa Factory (3-min walk), and 100% Natural (4-min walk).
  • Hotel Maya Turquesa- 50 Metros 5TH AV has an outdoor pool and a spa tub, as well as a garden.
6.8.Good.
  • 10.0.Exceptional

    Simple but close to everything, 5th avenue and bach.

    3 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location for this odd little property and than makes it kinda fun to. Staff were helpful and friendly and appreciate their efforts to attempt some English. Would stay again at this price. Gracious

    3 night trip, Feb 13, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Good location, low price, close to everything! Basic hotel. Noise from club very near can go on til 5AM. Towels and sheets seem to be scarce. Breakfast included should be changed to free coffee for an hour. Restaurants are everywhere though around here. Not ideal if you cannot climb stairs. Close enough to the airport bus to walk, and also the ADO Alterna bus station. Close to beach, about three short blocks. Internet slow. A/C and fan both in my room. Window has a pull down sun block.

    3 night trip, Feb 10, 2020

    Verified Orbitz guest review

  • 6.0.Good

    This property was not able to gave an invoice for taxes purposes

    2 night business trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    GRACIAS HOTEL MAYA TURQUESA

    EN PARTICULAR MUY BUENO, CERCA DE LA 5TA AV. Y PUES DORMIR, LA ALBERCA PEQUEÑA PERO MUY A GUSTO PARA PASAR EL RATO.

    pio yair, 1 night family trip, May 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    BUEN LUGAR PARA HOSPEDARSE

    estuvo muy a gusto, el personal siempre fue muy atento, todo excelente!

    Jorge A, 5 night family trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Reporte no atendido

    Reporte un foco fundido del baño el cual compre por que nadie fue atender el socket no servia y lo reporte y nunca fue nadie

    Carlos, 4 night trip, Feb 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente ubicación

    Muy buen hotel, con muy buen precio y la ubicación es excelente, volvería a llegar una y mil veces

    Andrés, 1 night family trip, Feb 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Muy, muy básico

    El hotel está bien hubicado, pero es muy básico, las habitaciones no son nada lindas, tuvimos problemas con la habitación pero nos cambiamos, la nueva num funcionaba en AC y tenia problemas con el baño. Hacen haceo y cambian sábanas y toallas cada 3 días.

    Daniela, 7 night trip with friends, Feb 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Habitaciones pequeñas, muebles viejos y huele feo el baño, nos robaron unos lentes de marca

    4 night romance trip, Jan 7, 2021

    Verified Expedia guest review

See all 43 reviews