the staff was very accommodating and polite. In general the service was very good, checking in, laundry service, getting the bill and all that was very easy and uncomplicated. There is a market and hawker center opposite, you can reach 2 different MRT stations within a few minutes. Chinatown is 10 minutes away on foot or 5 by bike. Bicycle rental stations in the immediate surroundings. Sometimes it was a bit noisy in the side street, but I worked the night shift, so you want to be quiet during the day and are perhaps a bit sensitive.