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Enigmatic Hotel Experience

3.0 star property
Hotel with outdoor pool, near Plaza 28

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Photo gallery for Enigmatic Hotel Experience

Outdoor pool
Sundeck
Individually decorated, bed sheets
Interior entrance
Individually decorated, bed sheets
Experience the vibrant spirit of Downtown Cancun at Enigmatic Hotel Experience, where you can unwind in a serene garden or indulge in spa services. With an outdoor pool, bike rentals, coworking spaces and free WiFi, this hotel offers the perfect blend of relaxation and convenience that has left previous guests feeling satisfied.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Concierge services
  • Barbecue grills

Feel at home (5)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Barbecue grill(s)
  • Outdoor swimming pools
The current price is P4,208
P5,771 total
includes taxes & fees
Mar 10 - Mar 11

Room options

View all photos for Standard Room

Individually decorated, bed sheets

Standard Room

Highlights

Individually decorated
Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Individually decorated, bed sheets

Deluxe Room

Highlights

Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Individually decorated, bed sheets

Signature Double Room

Highlights

Individually decorated
Air conditioning
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
14 Calle Mero, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Las Palapas Park - 11 min walk - 0.9 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Plaza Las Americas - 3 min drive - 2.6 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Tulum Intl. Airport (TQO) - 148 min drive

Restaurants

  • ‪The Healthy Place - ‬2 min walk
  • ‪Onesto Café - ‬5 min walk
  • ‪The Bowl Bar - ‬5 min walk
  • ‪Yamamoto - ‬4 min walk
  • ‪La Fonda del Zancudo - ‬4 min walk

About this property

Enigmatic Hotel Experience

When you stay at Enigmatic Hotel Experience, you'll be just a 5-minute drive from Plaza Las Americas and Plaza 28. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

What to do

  • Snorkeling nearby

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: USD 1000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 3.96 per accommodation, per night
  • Service fee: USD 2 per person, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun

Frequently asked questions

Does Enigmatic Hotel Experience offer free cancellation for a full refund?

Yes, Enigmatic Hotel Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Enigmatic Hotel Experience?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Enigmatic Hotel Experience?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Enigmatic Hotel Experience?

Sorry, there's no onsite parking at Enigmatic Hotel Experience.

What are the check-in and check-out times at Enigmatic Hotel Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Enigmatic Hotel Experience?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Enigmatic Hotel Experience and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Enigmatic Hotel Experience?

Yes, there's an onsite restaurant.

What's the area around Enigmatic Hotel Experience like?

Enigmatic Hotel Experience is in Downtown Cancun, a short 18-minute walk from Plaza 28 and 3 minutes' walk from Benito Juarez Municipal Building.

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Enigmatic Hotel Experience Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

I arrived late and was only here one night before I went on a retreat about four hours away. It felt a bit like a hostel (common areas, at least). The room was very nice and the staff was friendly. Walked about 100 yards to a pleasant breakfast restaurant (The Rooster?) with good WiFi. I basically just slept here one night. Seems nice, though!
Maria, 1-night trip

10/10 Exceptional

Excelente
Excelente Adrian es super amable explica muy bien todo Un lugar tranquilo y bonito Muy agradable todo
Susan, 2-night trip

10/10 Exceptional

Kimberly, 1-night trip