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Meritel Hanoi

4.5 star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

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Photo gallery for Meritel Hanoi

Building design
Frette Italian sheets, premium bedding, memory foam beds, minibar
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Reception hall
In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Hot tub
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 55 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

View from room

Grand Terrace

Highlights

Deck/patio
Outdoor play area
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.8 out of 10, Exceptional, 439 reviews
GRAND HOTEL du LAC Hanoi
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About the neighborhood

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Meritel Hanoi puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy, or Ayurvedic treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a hot tub. The helpful staff and location get great marks from fellow travelers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
    • Offsite parking nearby (VND 250000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 55
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1000000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?

Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meritel Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Meritel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Meritel Hanoi?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Meritel Hanoi?

Yes, an airport shuttle is available. The charge is VND 496000 per vehicle one-way.

What are the check-in and check-out times at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Meritel Hanoi and nearby?

Meritel Hanoi has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Meritel Hanoi?

Yes, there's an onsite restaurant.

What's the area around Meritel Hanoi like?

Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. Our travelers say the local area is very walkable.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Rooftop bar
Family friendly
Bed
Restaurant
Old town
Food

What guests liked

  • Breakfast was consistently described as delicious, impressive, and wonderful with plenty of choices. (27 reviews)
  • The rooftop pool was a welcome respite and a lovely spot to relax. (8 reviews)
  • Staff provided excellent dining recommendations and the breakfast was amazing. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Had an amazing stay at Meritel,
Sylvia, 2-night trip

10/10 Exceptional

Hanoi Central Hotel

Great staff, so helpful, excellent recommendations. Very central, highly recommend!
Rebecca, 1-night trip

10/10 Exceptional

Best hotel in Hanoi? Possibly!

This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here.
Christopher, 5-night trip

10/10 Exceptional

Really nice hotel
Lisa, 1-night trip

10/10 Exceptional

Staffs

The staffs were so kind and helped me a lot.
Ken, 2-night trip

10/10 Exceptional

Book it!

Excellent location. Excellent service (Anh in particular) Excellent room (508) Excellent breakfast
Kurt N, 1-night trip

10/10 Exceptional

Fantastic service and lovely staff. Would recommend this hotel to my friends. Conveniently located while still being slightly away from the noise and hustle.
1-night trip

10/10 Exceptional

An awesome place in Hanoi

The location is great and the staff here work extremely hard to ensure any needs you may have are more then met.
Jay, 1-night trip

10/10 Exceptional

Hotel is very nice. Staff are super friendly and helpful. Great location to walk to old quarter!!
Bruce, 2-night trip

10/10 Exceptional

Amazing staff, rooms and food
anne, 4-night trip

10/10 Exceptional

Highly recommended.

First class service. Nothing to complain about. Wonderful service. Room was great. Shower etc all working properly. From the check in till check out it was excellent.
FRANK, 1-night trip

10/10 Exceptional

Very friendly and helpful team
Alexander, 2-night trip

10/10 Exceptional

This hotel was everything we hoped for. The staff were very nice, the breakfast was amazing & the room was clean, comfortable and had an excellent shower. Loads of good food options close by. Nothing but good things to say about this place.
Matthias, 1-night trip

10/10 Exceptional

Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
Kim, 2-night trip

10/10 Exceptional

Very good location, great staff
Mary, 1-night trip

10/10 Exceptional

Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
Joanne, 1-night trip

10/10 Exceptional

Excellent central location in Old District Hanoi and property is beautifully designed property. Breakfast buffet offer wonderful selections. Rooftop bar was great. Staff friendly. Overall, I recommend this hotel!
Desmond, 2-night trip

10/10 Exceptional

A "mini" 5-Star hotel in Hanoi Old Town

I got a lot of attention from the moment I checked in. Ms. Anh walked with us to the room to make sure that we liked it or she was going to give us another room to our liking. Then, she followed up with texts to make sure that we are happy and she was there to make our stay beyond our expectation. She also arranged a tour and a taxi to the airport for us. We liked the room and the service was just like a five star hotel for the 2 days we were there. At the restaurant Ms. Chi remembered every detail of my order from the night before and went out of her way to give the kind of food that I was demanding!
MICHAEL, 2-night trip

10/10 Exceptional

Beautiful hotel, very well appointed. Great gym and lovely roof top pool/bar. Very central, particularly close to train street. Staff are all very very friendly and helpful. Breakfast buffet was incredible
Thomas, 3-night trip

10/10 Exceptional

The Meritel was an oasis in Hanoi. We loved our stay and will remember the friendly staff, comfortable room and great breakfasts for a long time.
Russell, 1-night trip

10/10 Exceptional

Great central location in old quarter, a few minute walk to train street, all tours pick up from the hotel. What really makes it special are the staff who were super helpful. Special mention goes to Mike who we relied on a lot for help and information throughout our stay.
Patrick, 5-night trip

10/10 Exceptional

Fantastic staff, lovely hotel
Michael, 1-night trip

10/10 Exceptional

Pretty quiet even in Old Quarter. I was able to walk to all the attractions of Hanoi and ate at several Michelin rated restaurants.
Eric, 1-night trip

10/10 Exceptional

Staff fantastic and friendly.
Kevin, 2-night trip

10/10 Exceptional

Absolutely fantastic.

From the moment I arrived until I left the staff could not do enough for me. Excellent service from the front of house to the housekeepers and restaurant staff. Breakfast buffet is wonderful with plenty of choice. Omelettes made to order. The hotel is very clean and well furnished. Room was very comfortable. Very good shower with shampoo etc. A good sized tv with remote. Air con works well. The mini bar has a few things for purchase. Otherwise you get two bottles of water some coffee and tea. I would highly recommend this hotel.
FRANK, 1-night trip