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All properties in Playa del Carmen, Quintana Roo, Mexico

Wyndham Garden Playa del Carmen

3-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi and free parking
From
P3,021

Image gallery

  • Garden
  • Garden
  • Pool
  • Poolside Bar
  • Garden
Garden. Image 1 of 36.
1 / 36Garden
8.2.Very good.
  • Muy mal servicio , apagaron la luz a media noche y no avía servicio de aire acondicionado…

    Feb 6, 2021

  • Location is amazing. Staff is exceptional. Internet is fast and reliable. Has a laundry…

    Feb 1, 2021

See all 219 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Playacar
  • Quinta Avenida - 14 min walk
  • Mamitas Beach Club - 30 min walk
  • Xcaret Eco Theme Park - 5.6 mi / 9.1 km
  • Xplor Theme Park - 5.7 mi / 9.2 km
  • Xel-Há Park - 29.2 mi / 47 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking (One-Bedroom)
  • Superior Room, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

Location

  • In Playacar
  • Quinta Avenida - 14 min walk
  • Mamitas Beach Club - 30 min walk

What’s around

Landmarks

  • In Playacar
  • Quinta Avenida - 14 min walk
  • Mamitas Beach Club - 30 min walk
  • Xcaret Eco Theme Park - 5.6 mi / 9.1 km
  • Xplor Theme Park - 5.7 mi / 9.2 km
  • Xel-Há Park - 29.2 mi / 47 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Playa Garden - This restaurant serves breakfast only.

Small print

Also known as

  • Holiday Inn Express Hotel Playa Carmen
  • Holiday Inn Express Playa Del Carmen
  • Wyndham Del Carmen Del Carmen
  • Wyndham Garden Playa del Carmen Hotel
  • Wyndham Garden Playa del Carmen Playa del Carmen
  • Wyndham Garden Playa del Carmen Hotel Playa del Carmen
  • Holiday Inn Express Playa Carmen
  • Wyndham Garden Playa Carmen Hotel
  • Wyndham Garden Playa Carmen
  • Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
  • Holiday Inn Playa Del Carmen
  • Playa Del Carmen Holiday Inn
  • Express Playacar Riviera Maya
  • Wyndham Garden Playa Del Carmen Riviera Maya Mexico

Optional extras

Buffet breakfast is offered for an extra charge of MXN 179 for adults and MXN 99 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Wyndham Garden Playa del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 AM. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant, Playa Garden. Nearby restaurants include Lara & Luca (7-min walk), Casa Sofia (8-min walk), and El Nero (11-min walk).
  • Wyndham Garden Playa del Carmen has an outdoor pool and a 24-hour fitness center, as well as a garden.
8.2.Very good.
  • 8.0.Very good

    Close to the car ferry to go to Cozamel

    Travelled in from Chichin Itza overnight stay due to being close to the car ferry to go to Cozumel the next day the hotel was clean and great check in check out quick and easy reception was more than helpful to help order dinner from local restaurant to be delivered

    Rona Angela, 1 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel -close to 5-th ave))

    Yuriy, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    We read other reviews saying the AC was shut down. It was incredibly muggy and humid with a very strong mold odor right when you walked into the front lobby. Our room also smelled of mold and there was visible black mold inside the bathroom walls and doorway and black all around the central AC vent. The windows do not open so there was no way to even open and air the room out. At checkout I looked above reception and even the main vent had visible black mold all around.

    1 night romance trip, Jan 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    Property is nice but not really up to Wyndham standards. Housekeeping Staff was not considered of guest sleeping. A few of them parked themselves by our room to chit chat loudly

    J, 1 night family trip, Jan 4, 2020

    Verified Travelocity guest review

  • 2.0.Poor

    It was close to The Quinta Avenida. Other than that, the food was awful, my sliding glass door was left unlocked every day, and there was no hot water during the whole stay. I complained but nothing was done about the security or the recycled food or the hot dogs cut up in place of ham for breakfast, the lack of sanitary hot water to disinfect before handing food and to wash the sheets and towels. It’s a wonder that there wasn’t an outbreak of major illness in this hotel. It should be taken off of the Expedia list of hotels.

    CarmenGitana, 7 night trip, Dec 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Extreamly Bad

    Breakfast was the worst one I have ever had until now. And the hotel's client portfolio was extreamly bad. They didn't know how to behave in the hotel.

    1 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked the buffet breakfast. I thought the pool needed more privacy from the busy road.

    M, 1 night family trip, Nov 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great staff, clean rooms, fair price and within walking distance or a short taxi ride from beach.

    9 night romance trip, Oct 7, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Friendly and attentive The staff was very helpful for I am a Disabled Veteran.

    7 night trip, Sep 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Met all my criterias I was looking for in a hotel. Affordable, comfortable, and hospitable. Serves breakfast daily, and its great food.

    4 night family trip, Aug 16, 2019

    Verified Hotels.com guest review

See all 219 reviews