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All properties in Playa del Carmen, Quintana Roo, Mexico

The Magic Hotel

Hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
P1,142

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Carretera Cancun-Chetumal Km. 291, Playa del Carmen, 77710, QROO, Mexico
8.0.Very good.
  • Excellent value!

    Jun 5, 2021

  • Muy limpio y cómodo

    Apr 26, 2021

See all 94 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk
  • Plaza Las Americas - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 23 min walk
  • Central Square - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Standard Quadruple Room, 2 Double Beds

Location

Carretera Cancun-Chetumal Km. 291, Playa del Carmen, 77710, QROO, Mexico
  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk

What’s around

Landmarks

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk
  • Plaza Las Americas - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 23 min walk
  • Central Square - 24 min walk
  • El Camaleon Mayakoba Golf Course - 4.7 mi / 7.5 km
  • Xplor Theme Park - 5.9 mi / 9.5 km
  • Xcaret Eco Theme Park - 6.3 mi / 10.1 km
  • Maroma Beach - 9.9 mi / 15.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

At a glance

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking limited (max 1 space per unit)
  • Onsite carport and garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1119
  • Conference space size (meters) - 104
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Magic Express Hotel
  • Magic Express Hotel Playa del Carmen
  • Magic Express Playa del Carmen
  • Magic Express Riviera Maya/Playa Del Carmen, Mexico
  • Magic Hotel
  • Magic Express
  • The Magic Hotel Hotel
  • Capital O The Magic Hotel
  • The Magic Hotel Playa del Carmen
  • The Magic Hotel Hotel Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Magic Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Don Sirloin (9-min walk), cafe orange (11-min walk), and Chiltepin Marisquillos (11-min walk).
  • Have fun with nearby activities like boat tours, fishing, and jet skiing. Additional recreation nearby includes spelunking, game drives, and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Nice budget option

    Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.

    Steve, 2 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel!

    I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.

    Kirkland, 1 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful clean hotel, amazing for the price ! Great location.

    1 night family trip, Feb 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.

    JaneAnneLewis, 6 night family trip, Jan 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.

    5 night business trip, Dec 30, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Wi-Fi is good. Very fast. Beds are a little hard.

    1 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    De maravilla

    Todo muy cómodo, exelente para un rico descanso

    Jimmy Emmanuel, 1 night trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Pésimo servicio

    Muy mal me dieron al principio una habitación q ya estaba ocupada por otras personas entramos a la habitacion y nos percatamos por que había artículos de otra persona así como llaves y carteras es muy difícil confiar dejar las cosas sabiendo q a alguien mas le pueden dar acceso a las habitaciones.. todo muy sucio los baños tenían papeles no limpiaron ni el bote de la basura, el ascensor todo lleno de agua con piso resbaloso no me volvería hospedar ahí

    Wendy, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Formidable

    Es un lugar muy confortable

    Alfredo, 1 night family trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Por una noche buena estancia

    Para lo requerido, la estancia fue agradable

    1 night business trip, May 19, 2021

    Verified Hotels.com guest review

See all 94 reviews