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Sutton Place Hotel Ueno

2.5 star property
Find your tranquility amidst the bustling city at this cozy hotel near Ueno Park. Store your luggage securely and connect to what matters most.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sutton Place Hotel Ueno

In-room safe, desk, soundproofing, iron/ironing board
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Full-size fridge, microwave, toaster, rice cooker
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Laundry facilities
  • Deep soaking bathtub
  • Bathrobes

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Private bathroom
Deep soaking bathtub
  • 17.2 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Private bathroom
Deep soaking bathtub
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Private bathroom
Deep soaking bathtub
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Sofa bed
Free extra futon mattress
Separate bedroom
  • 34.7 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Full-sized refrigerator/freezer
LCD TV
Free extra futon mattress
Private bathroom
Deep soaking bathtub
  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Bathroom

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Bathroom

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Public bath

APA Hotel Ueno Ekimae

Parking available
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1001)
The price is P4,779
P5,783 total
includes taxes & fees
Jan 26 - Jan 27
APA Hotel Ueno Ekimae
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About the neighborhood

Map
7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

What's nearby

  • Ueno Park - 9 min walk
  • Tokyo National Museum - 11 min walk
  • Sensoji Temple - 2 min drive
  • Tokyo Skytree - 4 min drive
  • Tokyo Dome - 5 min drive

Getting around

  • Haneda Airport (HND) - 32 min drive
  • Narita Intl. Airport (NRT) - 68 min drive
  • Keisei-Ueno Station - 9 min walk
  • Uguisudani Station - 12 min walk
  • Ueno Station - 12 min walk
  • Inaricho Station - 7 min walk
  • Iriya Station - 10 min walk
  • Shin-okachimachi Station - 12 min walk

Restaurants

  • ‪大江戸そば - ‬12 min walk
  • ‪晴晴飯店 - ‬1 min walk
  • ‪ニコBAR ケ・セラ・セラ 上野店 - ‬1 min walk
  • ‪祥龍刀削麺荘上野店 - ‬1 min walk
  • ‪陣矢東京油そば伝承館 - ‬2 min walk

About this property

Sutton Place Hotel Ueno

At Sutton Place Hotel Ueno, you'll be just a 5-minute drive from Sensoji Temple and Tokyo Skytree. Also, Tokyo Dome and Ueno Park are just a 5-minute drive away. The property is just a short walk to public transportation: Inaricho Station is 7 minutes and Iriya Station is 10 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 4:30 PM - 8:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Rice cooker
  • Toaster
  • Cookware, dishes, and utensils
  • Paper towels

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Sutton Place Hotel Ueno Hotel
Sutton Place Hotel Ueno Tokyo
Sutton Place Hotel Ueno Hotel Tokyo

Frequently asked questions

Does Sutton Place Hotel Ueno offer free cancellation for a full refund?
Yes, Sutton Place Hotel Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sutton Place Hotel Ueno?
Sorry, pets aren't allowed.
Is parking offered on site at Sutton Place Hotel Ueno?
Sorry, there's no onsite parking at Sutton Place Hotel Ueno.
What are the check-in and check-out times at Sutton Place Hotel Ueno?
Check-in start time: 4:30 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does Sutton Place Hotel Ueno have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sutton Place Hotel Ueno like?
Sutton Place Hotel Ueno is in Ueno, a short 7-minute walk from Inaricho Station and 9 minutes' walk from Ueno Park.

Sutton Place Hotel Ueno Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

The reception has limited time. Although the hotel leaves us the contact number when staff are not around, it didn’t work for a while. I needed to leave a luggage in the morning until the next stay after a week. I almost missed the flight as none responded to my calls.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very Good

Siu, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Couldn’t sleep because the room facing to the highway and it is very noisy in the middle of night .
Jingjing, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

兩人房，兩張床，行李不好打開，但浴室還算大，有浴缸。出了車站，找了幾十分鐘才找到。
1-night trip
Verified Hotels.com guest review

8/10 Very Good

H D, 8-night trip
Verified Hotels.com guest review

6/10 Good

Kumiko, 1-night trip
Verified Expedia guest review

8/10 Very Good

Anna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

KENJI, 1-night trip
Verified Hotels.com guest review

6/10 Good

judi, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

PILYOUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in the heart of Ueno
Great stay! Prime location. It’s close to Ueno station and the Ueno Kesei Skyliner if you’re flying in from Narita Airport. The rooms are small, and the bathroom layout is different than what you see in most Tokyo hotels, but it’s cozy. Most staff didn’t speak English but they’re so great and will help with anything! Will be back soon!
Andrea, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It was convenient.
Betty, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly staff
Andrew, 2-night trip
Verified Expedia guest review

2/10 Poor

Clint M, 1-night trip
Verified Hotels.com guest review

6/10 Good

Building is old, toilet and bathroom together, old tiles on the wall, bad smell in the corridor.... Reservation staff was nice but not skillful enough. They were not really handling it well when my reservation info didn't show up right away and I was fretting. Staff started to speak Chinese to me although I told him I prefer Japanese. And having to insist on that for 3 times to have him switch to Japanese was also not well... Bed was good but towels give an unpleasant smell. I believe for this quality, the price is so much overrated.
Siyi, 1-night trip
Verified Expedia guest review

4/10 Fair

Pros: Excellent service at front desk. Cons: Only one tiny elevator for entire hotel, hotel needs a major renovation to update everything, tile in bathroom floor and around sink needs to be cleaned, no lobby area (check in is on the third floor in a 12x12 sq ft room), emergency exit that leads to staircase outside of building does not have secured doors on each floor, ugly old brown towels in bathroom.
Clint M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHINGYA, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very well
Yutaka, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Amonwan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

いろいろこちらの頼みに応じていただき、過ごしやすかったです。 ありがとう
Yutaka, 1-night business trip
Verified Hotels.com guest review

6/10 Good

佳弥, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Aimee, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Changsoon, 3-night trip
Verified Hotels.com guest review