Hanoi Malo Boutique Hotel puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Free perks include WiFi and self parking. Also, Quan Chuong Gate and Hanoi Opera House are within a 15-minute walk. Fellow travelers love the helpful staff and overall value.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Full-service spa
Accessibility
Elevator
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 420000 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for VND 200000.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hanoi Malo Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel
Hanoi Malo Boutique Hotel Hanoi
Hanoi Malo Boutique Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Malo Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Malo Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Malo Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Malo Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Hanoi Malo Boutique Hotel?
Yes, an airport shuttle is available. The charge is VND 420000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Malo Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hanoi Malo Boutique Hotel and nearby?
Hanoi Malo Boutique Hotel has a spa.
Are there restaurants at or near Hanoi Malo Boutique Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Hanoi Malo Boutique Hotel like?
Hanoi Malo Boutique Hotel is a short 3-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.
Hanoi Malo Boutique Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
March 12, 2024
Nothing.
Ifechukwu Pious
Ifechukwu Pious, 3-night trip
Verified Expedia guest review
6/10 Good
January 1, 2024
Kiet
Kiet, 5-night family trip
Verified Expedia guest review
2/10 Poor
October 13, 2023
Do not stay here.
My friend and I stayed here for two nights and I’m NEVER one to complain. But this was one of the worst experiences. When we arrived they told us that we were being “upgraded” and walked us to a completely different hotel. That hotels AC didn’t work and I went to let the front desk know so we could get moved. It was SO hot in that room, we were miserable. They told me I had to go back to the original hotel to tell them???? I eventually got them to come up to the room to look at it. The man looks at it, tells me it’s broken, tells me to wait there and then I didn’t hear from him for HOURS. Then finally in the middle of the night they moved us BACK to the original hotel. They treated me like I was a child and an Idiot. After reading more reviews i’ve noticed that stuff like this happens a lot. Do not waste your money on this place, you will 100% be able to get more out of your money somewhere else.
Samantha
Samantha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2023
Great hotel and great location. Good and new room
lisa
lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 28, 2023
My family had excellent experience with this hotel, the family suite room so big and comfortable for family of 4 members. Ms Rosa hotel manager was super nice and helpful, she treated us like her friends, organized everything for us in Vietnam for 1 months travel. We love ❤️ so much Malo hotel and ms Rosa
hassan
hassan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 28, 2023
angel
angel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 24, 2023
Fantastic location. Clean rooms and spacious for its location. Friendly and welcoming staff.
Anh
Anh, 4-night family trip
Verified Expedia guest review
4/10 Fair
September 22, 2023
eagle
eagle, 5-night trip
Verified Expedia guest review
4/10 Fair
July 24, 2023
The hotel is hidden from the road. The sign is invisible. It was hard to find. The path to the hotel is narrow and dirty. The rooms had insects and roaches. One of the rooms did not have soap. The hotel did not have dining facility. We were escorted to eat breakfast in another hotel. The price is high for such a hotel -- $20 per night is more reasonable than I had paid to reserve it.
Timothy
Timothy, 1-night trip
Verified Orbitz guest review
2/10 Poor
July 20, 2023
Yun Lung
Yun Lung, 3-night trip
Verified Expedia guest review
6/10 Good
July 3, 2023
i arrived in the early hours of the morning, and the check-in was not particularly welcoming. I realise she wanted to get to sleep, but no information or advice was given to me.
Lots of building work going on, and a loud generator was close to my outer wall, so quite noisy.
No other information regarding the area or any local maps provided. I did not feel particularly welcome. But was clean and tidy, and room was quite nice.
Maria
Maria, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 17, 2023
Nice quiet property close to the river, however quite difficult to find as it’s down an alleyway. The room was nice and had a mini fridge and soaps for the shower etc. Staff were very helpful with booking a taxi to the airport
Charlotte
Charlotte, 2-night trip
Verified Expedia guest review
4/10 Fair
May 16, 2023
Rooms not what it looks like in the pictures. Old and run down. Room and lifts smelt damp. Beds old and not comfortable
Pia
Pia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
April 25, 2023
great hotel and great location, staffs so friendly and helpful…
peter
peter, 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 24, 2023
Beautiful family room, good location, friendly staffs , ms Rosa arranged my family for great trip to Halong bay...Great service and staffs
tran
tran, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
April 21, 2023
Our family had wonderful stay with big family suite room, we had great stay , great service, thank you so much for wonderful stay. Ms Rosa was nice manager
tran
tran, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
April 21, 2023
peter
peter, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
April 21, 2023
good location, friendly staff, value for money
linda
linda, 1-night romance trip
Verified Expedia guest review
2/10 Poor
April 19, 2023
This is a 2 star hotel.
ERIC
ERIC, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
April 2, 2023
John
John, 1-night trip
Verified Orbitz guest review
2/10 Poor
March 26, 2023
Stay away from this place
Phuong
Phuong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 22, 2023
Our family of four were given a free upgrade to a larger suite upon arrival. The room had all of the basics with additional toiletries. The air conditioners worked well and the room and beds were clean. Even though the entrance is hidden away the hotel is in a convenient area of the Old Quarter. I felt that this was a great value for the price.
Jamie
Jamie, 1-night family trip
Verified Expedia guest review
4/10 Fair
March 18, 2023
Got room in the 7th floor. Lift available only till the 6th floor.
Also the property has a narrow entrance through a shady area.