Pro: The hotel is only a few blocks from Ueno station and the JR line. There are many choices of convenience stores, traditional Japanese restaurants, and retail stores for shopping. The hotel starts on the 20th floor, and the view from the room is priceless with the amazing view of Ueno. Very quiet during the night.
Con: When I checked in, the receptionist charged the wrong amount. The following day, at 7 a.m., another receptionist called and requested that the issue be solved immediately. They could not just wait until I woke up to fix their problems. Overall, the corridor was dark, with outdated carpet, and the inside of the room’s carpet was in the same condition. The amenities towels were very old, and the air filter had to be cleaned regularly because the room’s air quality wasn’t optimal.