Niseko Annupuri International Ski Area - 16 min drive
Niseko Hanazono Resort - 29 min drive
Getting around
New Chitose Intl. Airport (CTS) - 118 min drive
Kutchan Station - 9 min drive
Niseko Station - 10 min drive
Kozawa Station - 34 min drive
Airport shuttle (surcharge)
Restaurants
Wild Bill's - 4 min walk
Shiki Niseko Lobby Lounge - 6 min walk
Bang-Bang - 1 min walk
% Arabica Niseko Hirafu188 - 1 min walk
Musu - 4 min walk
About this property
The Maples Niseko
With ski-in/ski-out access, The Maples Niseko allows you more time for downhill skiing and snowboarding, plus you'll be just steps from Niseko Mountain Resort Grand Hirafu. For a bite to eat, guests can check out R Niseko, which serves breakfast, lunch, and dinner. Apartments feature conveniences like kitchens, along with flat-screen TVs and premium bedding. Skiers will appreciate access to ski storage and rentals.
Languages
Chinese (Mandarin), English, French, Indonesian, Japanese
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Property amenities
Ski
Close to skiing
Ski-in/ski-out access
Ski storage
Ski equipment rentals
Downhill skiing on site
Pool/Spa
Full-service spa
Spa open daily
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Free secured, uncovered self parking on site
Limited onsite parking (max 2 spaces per unit)
Roundtrip airport shuttle (surcharge)
Family friendly
Cribs (infant beds): JPY 8000.0 per night
Children stay free (see details)
Restaurants on site
R Niseko
Kitchen
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Rice cooker
Toaster
Electric kettle
Dining
Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 2200 for adults and JPY 2200 for children
1 restaurant
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Toilet with electronic bidet
Shampoo
Toilet paper
Slippers
Soap
Towels provided
Hair dryer
Free toiletries
Entertainment
Flat-screen TV
Netflix
Streaming services
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Luggage storage
Vending machine
Lockers available
Things to do
Snow sports gear
Snowboarding on site
Pilates classes on site
Sledding nearby
Snowshoeing nearby
Snowmobiling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
105 rooms
6 floors
2018 buildings
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
Dining
R Niseko - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children
Airport shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed on Thursday:
Dining venue(s)
Children & extra beds
Cribs/infant beds are available for JPY 8000.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided every 4 days.
Also known as
Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Kutchan
The Maples Niseko Aparthotel
The Maples Niseko Aparthotel Kutchan
Frequently asked questions
Does The Maples Niseko offer free cancellation for a full refund?
Yes, The Maples Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maples Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at The Maples Niseko?
Yes, there's free self parking. Onsite parking is limited (max 2 spaces per unit).
Is airport shuttle service offered by The Maples Niseko?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Maples Niseko?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at The Maples Niseko and nearby?
Have fun with onsite winter activities like downhill skiing and snowboarding. Additional recreation onsite includes Pilates. The Maples Niseko also has a spa.
Are there restaurants at or near The Maples Niseko?
Yes, there's an onsite restaurant, R Niseko.
Does The Maples Niseko have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around The Maples Niseko like?
The Maples Niseko is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 10 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
The Maples Niseko Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
December 14, 2024
Very family friendly hotel
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Tan
Tan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
Best service in any hotel I’ve stayed in
Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Christopher
Christopher, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
gianpaul
gianpaul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 2, 2024
Excellent
Hardi
Hardi, 7-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
Large condos. Really relaxing. Ski in ski out
ALAIN
ALAIN, 5-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows.
The hotel is modern and stylish and everything is new and in pristine condition.
Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines).
My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
March 31, 2024
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Judy
Judy, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
March 31, 2024
Easy access to hirafu ski lift.
A lot of shops for eating
Hangkun
Hangkun, 3-night trip
Verified Expedia guest review
10/10 Exceptional
March 20, 2024
Excellent location, truly ski in ski out, fantastic staff.
Pui Shan
Pui Shan, 3-night family trip
Verified Expedia guest review
6/10 Good
March 14, 2024
Booking ski/snowboard lessons with the hotel
Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
Verified traveler
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 17, 2024
Judy
Judy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
February 13, 2024
All was great at the Maples.
Ray
Ray, 5-night family trip
Verified Expedia guest review
8/10 Very Good
February 3, 2024
no breakfast service
byoungho
byoungho, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
February 2, 2024
Great location!
Great location and service! Wish they had an Onsen but otherwise perfect!
Michael
Michael, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
December 17, 2023
Good
Tsz Ho
Tsz Ho, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
December 15, 2023
Luxurious room
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Michael
Michael, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 5, 2023
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise:
1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops.
2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers.
3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient.
4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home.
5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked.
The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Seok Yee
Seok Yee, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 2, 2023
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run
Clean comfortable apartment with fully equipped kitchen. Good ski locker room.
Walkable to shops and a few restaurants.
Cons: There’s no other services or amenities in the property. No own shuttle bus.
Vivian Yee Nin
Vivian Yee Nin, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
March 6, 2023
Wei Kiat
Wei Kiat, 4-night trip
Verified Expedia guest review
10/10 Exceptional
February 27, 2023
Gillian
Gillian, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
February 18, 2023
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
DATO WONG LAI
DATO WONG LAI, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
January 28, 2023
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 25, 2023
Sean
Sean, 3-night trip
Verified Expedia guest review
10/10 Exceptional
January 9, 2023
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.