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ANA Crowne Plaza Narita, an IHG Hotel

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of ANA Crowne Plaza Narita, an IHG Hotel

ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property
4-star hotel in Narita with 3 restaurants and spa

8.2/10 Very Good

1,003 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022

About this area

What's nearby

  • Naritasan Shinshoji Temple - 21 min drive

Getting around

  • Narita Intl. Airport (NRT) - 3 min drive
  • Ibaraki Airport (IBR) - 74 min drive
  • Narita Airport Terminal 2 Station - 3 min drive
  • Higashi-Narita Station - 3 min drive
  • Narita Shibayama-Chiyoda Station - 6 min drive
  • Free airport shuttle

Restaurants

  • Sukiya - 20 min walk
  • Blue Sky Miso Kitchen - 3 min drive
  • Cafe De Crie - 3 min drive
  • Sukiya - 4 min drive
  • Marugen Ramen - 4 min drive

About this property

ANA Crowne Plaza Narita, an IHG Hotel

Located just 1.7 mi (2.7 km) from the airport, ANA Crowne Plaza Narita, an IHG Hotel offers a free shuttle at scheduled times. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, aromatherapy, or reflexology. An indoor pool, a health club, and a 24-hour fitness center are other highlights at this upscale hotel. The helpful staff and airport proximity get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 400 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6:30 AM to 10:30 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • Meeting rooms
  • Computer station
  • Conference space (5813 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Italian
  • Japanese

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2600 for adults and JPY 1300 for children (approximately)
  • Early check-in can be arranged for an extra charge of JPY 6050 (subject to availability)
  • Late check-out can be arranged for an extra charge of JPY 6050 (subject to availability)

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Children & extra beds

  • Rollaway beds are available for JPY 3000.0 per night

Parking

  • Self parking costs JPY 400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

Does ANA Crowne Plaza Narita, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Narita, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ANA Crowne Plaza Narita, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at ANA Crowne Plaza Narita, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at ANA Crowne Plaza Narita, an IHG Hotel?
Yes. Self parking costs JPY 400 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by ANA Crowne Plaza Narita, an IHG Hotel?
Yes, a free airport shuttle is available from 6:30 AM to 10:30 PM at scheduled times.
What are the check-in and check-out times at ANA Crowne Plaza Narita, an IHG Hotel?
You can check in from 3 PM - midnight. There's a charge of JPY 6050 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of JPY 6050 (subject to availability). Express check-in and check-out are available.
What is there to do at ANA Crowne Plaza Narita, an IHG Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. ANA Crowne Plaza Narita, an IHG Hotel also has a 24-hour fitness center and a sauna.
Are there restaurants at or near ANA Crowne Plaza Narita, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Sushi Kyotatsu (2.5 mi), SOUP STOCK TOKYO (2.6 mi), and Tang Dynasty Toshomen (2.6 mi).

Overall score and ratings

8.2

Very Good

8.3/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Great restaurant walking distance from hotel
joseph, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

darryl, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Not worth the price
Customer service was very friendly but the rooms are very outdated. Beds are very uncomfortable. Bathrooms were dirty hair from prior guest left in shower and on floor. Towels were stained
Dafinus, 1-night trip
Verified Hotels.com guest review

6/10 Good

Outdated room interior and furnitures
The hotel was alright, honestly it’s a bit disappointed. The room, carpet, bathroom, closet, and all furnitures were outdated. Personally, I don’t think it’s a 4 stars hotel.
Mandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Akane, 1-night trip
Verified Expedia guest review