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Hotel Indigo Karuizawa, An IHG Hotel

Photo gallery for Hotel Indigo Karuizawa, An IHG Hotel

Exterior
Room amenity
Exterior
Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Meeting facility

Overview of Hotel Indigo Karuizawa, An IHG Hotel

Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
4-star hotel with spa, near Karuizawa Prince Shopping Plaza
9.2 out of 10 Superb
9.2/10 Superb

101 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Laundry service
For families
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Dry cleaning/laundry service

Room options

About this area

Getting around

  • Haneda Airport (HND) - 133 min drive
  • Narita Intl. Airport (NRT) - 171 min drive
  • Karuizawa Station - 6 min drive
  • Yokokawa station - 20 min drive
  • Sakudaira Station - 26 min drive

Restaurants

  • Tully's Coffee - 3 min drive
  • 信州そば処 きりさと - 1 min drive
  • 東間そば - 14 min walk
  • 満留井 - 15 min walk
  • Porter House Steak & Grill - 15 min walk
Map

About this property

Hotel Indigo Karuizawa, An IHG Hotel

Hotel Indigo Karuizawa, An IHG Hotel puts you 1.3 mi (2 km) from Karuizawa Prince Shopping Plaza. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or reflexology. Fellow travelers love the breakfast.

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Fireplace in lobby
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Portable shower seat
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KAGARIBI - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 for adults and JPY 2000 for children
  • Hosted evening meal costs JPY 6500

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

Does Hotel Indigo Karuizawa, An IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Karuizawa, An IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Karuizawa, An IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Karuizawa, An IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Karuizawa, An IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Indigo Karuizawa, An IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Indigo Karuizawa, An IHG Hotel and nearby?
Hotel Indigo Karuizawa, An IHG Hotel has a spa.
Are there restaurants at or near Hotel Indigo Karuizawa, An IHG Hotel?
Yes, there's an onsite restaurant, KAGARIBI.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Alan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Krisman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. Very modern with attentive staff.
Vitaly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerson, 1-night trip
Verified Expedia guest review

10/10 Exceptional

tranquil atmosphere
Lilian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lijung, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Sau Ching Terry, 1-night trip
Verified Hotels.com guest review