4/10 Fair
September 16, 2020
The hotel that COULD be nice but sadly fails to it
Very dissapointing. The terrace in the picture is only accessible for one client and needs to be reserved. The mattrass was old, tired and I could feel the springs. The room that I was given (smoking) was not the one I bought (non smoking) . After complaining, I was oriented to another one. There is no bar in the hotel available. The lobby has a nice view and when I asked to order a drink there, I was told that they do not serve drinks in the lobby. If so, then fine for me. However at night, the hotel advertises a movie session in the lobby with free drinks available. I was puzzled. The room was very old with a very tired decoration. I would recommend people going there to opt for the japanese type of room. Breakfast was okay and the view was very nice. However, it is overpriced for the service offered. We did not feel like staying in the hotel and stay out most of the time. Only came back to sleep.
Verified traveler
2-night trip
Verified Hotels.com guest review