See all properties

Hyatt Centric Playa del Carmen - Downtown House & Beach House

4.5 star property
Luxury hotel with 2 outdoor pools, connected to a shopping center, near Quinta Avenida

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Centric Playa del Carmen - Downtown House & Beach House

Exterior
Terrace/patio
Premium bedding, minibar, in-room safe, blackout drapes
Lobby
City view from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pet friendly
  • Parking available
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 poolside bars
  • 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is P8,242
P14,127 total
includes taxes & fees
Jan 9 - Jan 10

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Bed Accessible Pool View (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Accessible Pool View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds Partial Ocean View (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

2 Queen Beds Partial Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Ceiling fan
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Partial Ocean View (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Partial Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Panoramic Ocean Front (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite Panoramic Ocean Front (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ocean View (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite Ocean View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

1 Queen Bed (Downtown House)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Calle Corazon (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite Calle Corazon (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Balcony (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed with Balcony (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds with Balcony (Downtown House)

View from room

2 Queen Beds with Balcony (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Quinta Avenida (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite Quinta Avenida (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

2 Queen Beds (Downtown House)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Rainfall showerhead
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Urban (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Suite Urban (Downtown House)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Accessible (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Accessible (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Accessible with Balcony (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Accessible with Balcony (Downtown House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Coastal Ocean (Beach House)

Terrace/patio

Suite Coastal Ocean (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Partial Oceanfront (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Partial Oceanfront (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Pool View (Beach House)

Premium bedding, minibar, in-room safe, blackout drapes

1 King Bed Pool View (Beach House)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Grand Hyatt Playa Del Carmen Resort

Pool
Spa
Airport transfer
Pet friendly
8.6 out of 10, Excellent, (1000)
The price is P9,622
P13,827 total
includes taxes & fees
Jan 28 - Jan 29
Grand Hyatt Playa Del Carmen Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Hyatt Centric Playa del Carmen - Downtown House & Beach House

At Hyatt Centric Playa del Carmen, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Quinta Avenida. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 40 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 15 per night)
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

What to do

  • On the beach
  • Shopping
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 300 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent
  • Resort fee: USD 37.12 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 15 to 20 for children
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way, maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 40 per accommodation, per night

Parking

  • Valet parking costs USD 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen

Frequently asked questions

Does Hyatt Centric Playa del Carmen offer free cancellation for a full refund?
Yes, Hyatt Centric Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Centric Playa del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Centric Playa del Carmen?
Yes, dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 40 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Centric Playa del Carmen?
Yes. Valet parking costs USD 15 per night.
Is airport shuttle service offered by Hyatt Centric Playa del Carmen?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.
What are the check-in and check-out times at Hyatt Centric Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hyatt Centric Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at Hyatt Centric Playa del Carmen and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 3 bars. Hyatt Centric Playa del Carmen also has a 24-hour fitness center.
Are there restaurants at or near Hyatt Centric Playa del Carmen?
Yes, there are 2 onsite restaurants.
What's the area around Hyatt Centric Playa del Carmen like?
Hyatt Centric Playa del Carmen is a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

Hyatt Centric Playa del Carmen - Downtown House & Beach House Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Clean and well Located in the center of Playa Del Carmen.
Patricia, 4-night romance trip
Verified Expedia guest review

6/10 Good

Close proximity to restaurants and night life
Calvin, 6-night romance trip
Verified Expedia guest review