Enjoy your visit to Nasu with a stay at Grand Mercure Nasu Highlands Resort & Spa. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tenku no Mori, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a sauna, a children's pool, and a garden.
All inclusive
All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Japanese
At a glance
Hotel size
189 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Free train station shuttle from 10:00 AM to 3:30 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Traveling with children
Children's pool
Playground
What to do
Hot springs
Karaoke
Shopping
Ski runs nearby
Snowboarding nearby
Working away
6 meeting rooms
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Garden
Seasonal outdoor pool
Arcade/game room
Sauna
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Slippers
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Mini-fridge
More
Housekeeping (on request)
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Dining
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 per person
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
Also known as
Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu
Frequently asked questions
Does Grand Mercure Nasu Highlands Resort & Spa offer free cancellation for a full refund?
Yes, Grand Mercure Nasu Highlands Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Nasu Highlands Resort & Spa?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Nasu Highlands Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Mercure Nasu Highlands Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Mercure Nasu Highlands Resort & Spa?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Grand Mercure Nasu Highlands Resort & Spa and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Enjoy amenities like a seasonal outdoor pool, a sauna, and an arcade. Grand Mercure Nasu Highlands Resort & Spa also has a garden.
Are there restaurants at or near Grand Mercure Nasu Highlands Resort & Spa?
Yes, Tenku no Mori offers local and international cuisine.
What's the area around Grand Mercure Nasu Highlands Resort & Spa like?
Grand Mercure Nasu Highlands Resort & Spa is a short 19-minute walk from Nasu Trick Art Museum and 10 minutes' walk from Nasu Rindo Lake View.
Grand Mercure Nasu Highlands Resort & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
August 29, 2024
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Ya Qi Jessica
Ya Qi Jessica, 2-night family trip
Verified Expedia guest review
8/10 Very Good
August 24, 2020
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Unser Zimmer war sehr groß, aber leider auch sehr abgenutzt, nicht nur die Möbel, sondern auch der Teppichboden und die Tapete. Die Lobby ist sehr schön mit vielen modernen und neuen Sitzgelegenheiten, so dass man sich im Zimmer nur zum Schlafen aufhalten muss. Insgesamt war es ok, aber nicht empfehlenswert.
Står man ut med många småbarnsfamiljer ( ibland högljudda) och lite trängsel vid middag och frukost. Och det gör vi så är det 10 av 10. Fantastiska buffeer, rymliga rum. Tyvärr går inte AC:n att ställa in inviduellt. De varma baden var mycket bra. Härligt att sitta ute i det varma vattnet när det regnar.