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Hotel Jardin Cancun

2.5 star property
Experience the vibrant energy of Downtown Cancun with hassle-free perks like express check-out and 24-hour front desk service.

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Photo gallery for Hotel Jardin Cancun

Spacious bedroom with a double bed, black headboard, and a neatly made bed with red pillows. A white ceiling fan and a black and white runner add a touch of elegance. The room is well-lit with natural light from the window. | Hotel Jardin Cancun
Spacious waiting area with comfortable black leather sofas and a modern ceiling fan. Ideal for guests to relax before their appointments. | Hotel Jardin Cancun
Capital Hotel Jardim offers a serene stay in a modern, white-walled building with a striking, artistic entrance sign. | Hotel Jardin Cancun
Modern bathroom with blue tiled walls, white fixtures, and a window. | Hotel Jardin Cancun
Indoor patio with a table set for four, featuring a beige umbrella and modern chairs, ideal for relaxation or dining. | Hotel Jardin Cancun
In the heart of Downtown Cancun, Hotel Jardin Cancun offers a welcoming stay. With free self parking and express check-out, your trip is off to a seamless start. Take advantage of laundry facilities, in-room WiFi and tour assistance during your visit.

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Free toiletries
The current price is $29
includes taxes & fees
$21 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 258 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 121 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hotel Colonial San Carlos Cancún Centro

  • Free breakfast
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.4 out of 10, Good, 73 reviews
The price is $18
includes taxes & fees
$12 per night
Feb 18 - Feb 19
Hotel Colonial San Carlos Cancún Centro
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About the neighborhood

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524

What's nearby

  • Las Palapas Park - 18 min walk
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Plaza 28 - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 149 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

At Hotel Jardin Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Free perks include WiFi and self parking. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Are pets allowed at Hotel Jardin Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Jardin Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Jardin Cancun?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Hotel Jardin Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.

What's the area around Hotel Jardin Cancun like?

Hotel Jardin Cancun is a short 10-minute walk from Mercado 23 and 18 minutes' walk from Benito Juarez Municipal Building.

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

No room available at check-in.Girl at reception desk recommended another hotel in area.
Lyle, 1-night trip

2/10 Poor

Not safe area for visitors
Ian, 1-night trip

8/10 Very good

The staff would need to be more active and outgoing
Esteban, 1-night trip

8/10 Very good

The neighborhood isn't safe
Hyleim, 1-night trip

8/10 Very good

The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Guillermina, 2-night trip

6/10 Good

It was a bed to sleep in for the night.. friendly and wonderful staff. The shower was dirty, but it did have nice hot water. They are also very pet friendly!
Mary, 1-night trip

8/10 Very good

I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Guillermina, 1-night trip

10/10 Exceptional

Excelent
Alejandro, 8-night trip

8/10 Very good

Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
Brian, 2-night trip

8/10 Very good

The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Aminta E, 1-night trip

4/10 Fair

It was a slum.
Ian, 1-night trip

8/10 Very good

No elevator made it hard.
Monica, 1-night trip

4/10 Fair

It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
cheryl, 1-night trip

2/10 Poor

The staff was very noisy and not very helpful.
Donald, 1-night trip

10/10 Exceptional

good
Lionel, 1-night trip

2/10 Poor

This is definitely not a place for ladies
Alexis, 1-night trip

10/10 Exceptional

Ok
María Fernanda, 1-night trip

10/10 Exceptional

Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Maria Teresa, 3-night trip

2/10 Poor

Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Seungjin, 1-night trip

2/10 Poor

The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Exceptional

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Jerry, 6-night trip

2/10 Poor

Run away as fast as you can!
One of my worst experiences at a hotel! The place was extremely remote from downtown Cancun, deserted and dark. The reception was rude and didn't speak English. The rooms reeked of mold, with clogged drains and cockroaches (yes, cockroaches!). It wasn't possible to stay a night at the hotel. We ran out of there and lost our money.
Bruna, 2-night trip

2/10 Poor

Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Eskinder, 7-night trip

8/10 Very good

Cold water is not strong enough in my room number 30
Paul, 7-night trip

4/10 Fair

not clean
it wasn’t clean bad shower no elevator
7-night trip

General property information

Travelers Say
"Positives: a window to let out the dampness, super hot water (only if it's a sunny day ), early checkin, and great WiFi."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM