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Hotel Alto Palomo

3.0 star property
Mountain hotel in Toro Amarillo with restaurant and bar/lounge

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Photo gallery for Hotel Alto Palomo

View from room
Front of property
Desk, free WiFi
Property grounds
View from property
Nestled in the mountains, Hotel Alto Palomo is a tranquil retreat. Start your day with continental breakfast, connect to WiFi from the comfort of your room, and unwind on the picturesque terrace or explore nearby wedding venues.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Desk, free WiFi

Deluxe Room

Highlights

Balcony
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Suite

Desk, free WiFi

Junior Suite

Highlights

Balcony
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

Highlights

Balcony
HDTV
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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About the neighborhood

Map
Route 708 at kilometer 18, Toro Amarillo, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 19 min drive
  • Catarata del Toro - 21 min drive
  • Poás Volcano National Park - 29 min drive
  • La Paz Waterfall Gardens - 66 min drive
  • Poas Volcano - 73 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 67 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 96 min drive
  • La Fortuna (FON-Arenal) - 128 min drive
  • San Antonio de Belen Station - 59 min drive

Restaurants

  • ‪Cafetería Souvenir Volcán Poás - ‬73 min drive
  • ‪Restaurante Típico Toro Amarillo - ‬11 min drive
  • ‪Restaurante El Mirador - ‬37 min drive
  • ‪La Terraza del Café de Logan - ‬10 min drive
  • ‪Hotel Alto Palomo - ‬21 min drive

About this property

Hotel Alto Palomo

Hotel Alto Palomo puts you 5.7 mi (9.1 km) from Poás Volcano National Park. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Pets

  • Pets are allowed for an extra charge of CRC 12000 per pet, per stay

Policies

This property accepts credit cards.

Also known as

Hotel Alto Palomo Toro Amarillo
Alto Palomo Sarchi Norte
Hotel Alto Palomo
Hotel Alto Palomo Sarchi Norte
Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel
Hotel Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel Toro Amarillo

Frequently asked questions

Does Hotel Alto Palomo offer free cancellation for a full refund?

Yes, Hotel Alto Palomo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alto Palomo?

Yes, pets are welcome. There's a charge of CRC 12000 per pet, per stay.

Is parking offered on site at Hotel Alto Palomo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Alto Palomo?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-out is available.

What is there to do at Hotel Alto Palomo and nearby?

Hotel Alto Palomo has a garden.

Are there restaurants at or near Hotel Alto Palomo?

Yes, there's an onsite restaurant.

Does Hotel Alto Palomo have any outdoor private spaces?

Yes, every room features a balcony.

Hotel Alto Palomo Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

überteuert aber abgelegen und schöne Aussicht
Wunderschöne Aussicht. Ein bisschen überteuert für das was man bekommt. Die Unterkunft ist sehr einfach eingerichtet. Das Konzept der Dusch/Badewanne haben wir nicht verstanden. Beim Duschen kann einem das ganze Tal zugucken und zum Baden braucht man seeehr viel Geduld bis sich die xxl Badewanne auch nur halbwegs mit warmem Wasser gefüllt hat. Die Anfahrt ist relativ schwierig und sollte bei Tageslicht erfolgen. Das Frühstück wird im 300 m entfernten Restaurant serviert. Es gibt einen schönen Wanderweg dorthin. Oder man läuft auf der Hauptstrasse. Insgesamt war die Unterkunft schön, aber mit 85 dollar überteuert.
2-night trip

10/10 Exceptional

The owners were very nice. It’s not a 5 star place, but the staff was so nice that it felt like it.
Mari, 1-night trip

10/10 Exceptional

Merlyn, 1-night trip

8/10 Very good

Relaxing Getaway
This was a quiet getaway for us and we were satisfied. Great view and a terrific staff. There isn’t much sound insulation and we had a few maintenance issues that were fixed immediately. WiFi worked best near office (units 1-3) and lesser for ours (7-10). Worst part was waiting for the breakfast at 8am (too late for us). Same meal each day. It is cool there. We enjoyed it overall. We loved exploring the area (waterfalls all over). Helped us book tours too!
On site waterfall and cave
Hike on the property
Relaxing trip
Donald, 3-night trip

10/10 Exceptional

The view was amazing. Rooms have a kitchenette. We had quite a storm for 2 days and it was rather loud in the room due to the metal roof.
6-night trip

4/10 Fair

Demasiado ruido
Hizo un viento muy fuerte, y aparte de la neblina y el frío en el lugar, latas del techo sonaron toda la noche, imposibilitando poder dormir.
Silvia Elena, 1-night trip

6/10 Good

Can’t really decide between 1 star and 5 stars...so weird. On one hand, the room Almost filthy with bugs and roaches in the room (yes I get it- tropicals and open windows means bugs), no coffee machine (
Alex, 1-night trip

2/10 Poor

Called the to cancel they didn't approve. No actual reasons
2-night trip

6/10 Good

Tienen que fumigar o poner trampas, encontré una cucaracha. La habitación se ve descuidada, ropa de cama con remiendos, la ducha poco estética. No hay suficientes cobijas ni calefacción y es un lugar muy frío en la madrugada
Noe, 2-night trip

6/10 Good

View is amazing
The view is amazing and incomparable. Yes there is a restaurant but it is about half mile from the hotel. The food and service were very good though. We could not get the instant electric hot water shower to work. The drive from Sarchi was very steep and curvy but great views.
Margaret, 1-night trip

8/10 Very good

Rooms and restaurant have really great views. Very quiet location...mostly just the hotel and cloud forest.
1-night trip

4/10 Fair

No hay Internet, la ballera de hidromasaje funciona con agua de la ducha, la cual al caer y permanecer ahí 30 segundos ya está congelada. El tv sólo funciona con canales nacionales, no ofrecen cable. Lo peor, se escuchaba todo lo que hacían o no hacían los inquilinos de la habitación contigua
1-night trip

10/10 Exceptional

Beautiful property, rustic type of setup and friendly people. Great views and cool location.
1-night trip

10/10 Exceptional

The hotel itself was nice, the staff very friendly and helpful, and the views were gorgeous. However, the location on Expedia is a bit off, it's about 2km further south, at 10°09'53.5"N, 84°18'59.8"W. The road where Expedia shows the hotel is actually currently closed. While 2km might not sound like much, it's 2km of mountain road that's not in the best condition (the same road leads to Bajos del Toro). Also, you may see signs that route 708 is closed, but it is not, and much nicer to drive on than the alternative route.
2-night trip

8/10 Very good

A little rustic but beautiful views
The owner was very hospitable. Not so good at English but put a lot of effort into making sure we understood what he was saying. View was gorgeous (somewhat cloudy up high). The room itself was interesting. Floors were thin so the cold air from the wind went thru them..metal roof was also super noisy at night, but maybe just bad weather. No hot water. No wifi in room. Restaurant was great. Our host there spoke much better English and the view there was great as well.
katherine, 1-night trip

10/10 Exceptional

Muy bonito y buena atención
Annie, 2-night trip

8/10 Very good

Ideal para descansar
Para descansar es un lugar ideal. Rodeado de naturaleza y paz. Considerar: Tiene coffee maker sin embargo no cuentan con café (lo venden en la recepción) Las habitaciones no cuentan con wifi
Emilio, 2-night trip

10/10 Exceptional

A beautiful place with extremely friendly staff. I wholeheartedly recommend this place. Lovely and cozy
Carlos, 3-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Great family stay, volcanos & waterfalls nearby. Our meals at the restaurant were very good & our host was so accommodating in every way!
Vincenza, 1-night trip

10/10 Exceptional

Il ne manquait qu’une eau un peu plus chaude dans la douche pour que tout soit parfait!

2/10 Poor

Kirstine, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Me, my husband and our two small children visited this hotel for a few days, unfortunally we were there when the weather was really bad, the wind was terrifying during the night and it was very cold. The windows didnt really block out the cold wind, and in the mornings there were no electricity. The staff and everybody at the restaurant are really very friendly, eventough we cant really speak or understand alot of spanish and they dont speak or understand english we found a way to communicate and they were very accommodating
Melissa, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

El lugar y la atención son excelentes, un buen lugar para pasar un tiempo en contacto con la naturaleza
valeria, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Away from the noise and hustle bustle
If you want isolation away from the city you find it here. Just off the Divide it is windy and chilly at night. Pack accordingly. Staff is first rate.